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TownePlace Suites Boston Logan Airport/Chelsea

3.0 star property

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Photo gallery for TownePlace Suites Boston Logan Airport/Chelsea

Lobby
Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, dishwasher
Exterior
Lobby
Lobby

Popular amenities

  • Pool
  • Pet friendly
  • Kitchen

Explore the area

Map
30 Eastern Avenue, Chelsea, MA, 02150
  • TD Garden
    ‪4 min drive‬
  • New England Aquarium
    ‪5 min drive‬
  • Boston Harbor
    ‪6 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

7.0 out of 10
Good
(2 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(17 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(128 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites Boston Logan Airport/Chelsea

3-star Chelsea hotel with in-room kitchens
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Housekeeping is available on request.
TownePlace Suites Boston Logan Airport/Chelsea offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations are furnished with queen sofa beds. 39-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Chelsea hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
TownePlace Suites Boston Logan Airport/Chelsea features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and express check-out. Onsite parking is available (surcharge).

TownePlace Suites Boston Logan Airport/Chelsea is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013340570
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
Hotel TownePlace Suites Boston Logan Airport/Chelsea Chelsea
Chelsea TownePlace Suites Boston Logan Airport/Chelsea Hotel
Hotel TownePlace Suites Boston Logan Airport/Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea

TownePlace Suites Boston Logan Airport/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Candy

.
Stayed 13 nights in Apr 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boston Marathon

Excellent breakfast. Full size kitchen. Free shuttle to and from the airport. 30 seconds from a bus to the airport or connection directly into Boston. Nothing around the hotel so you do need to travel into Boston for food or groceries.
Stayed 6 nights in Apr 2025

10/10 Excellent

Cynthia Lizeth Ramos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. I like it very much.
Stayed 6 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Jaclyn

Stayed 2 nights in Apr 2025

8/10 Good

Neill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and good value hotel. There is a bus station opposite which will get you quickly to the airport or to the subway station/downtown Boston. The hotel is right next to a busy junction so is noisy but this didn’t really affect us during our stay but may be a problem for light sleepers.
Stayed 6 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed an easy checking in. And a confortable room
Stayed 1 night in Apr 2025

4/10 Poor

ADEL, Melrose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stayed at this hotel for 26 days. While there were some positive aspects to my stay, there are also key reasons why I will not be returning. First, I want to commend the cafeteria and housekeeping staff—they were truly outstanding. Always polite, professional, and approachable, they made a meaningful difference in my experience. Unfortunately, the front desk staff did not show the same level of hospitality. Throughout my stay, they were consistently rude, unhelpful, and gave off the impression that assisting guests was a burden rather than their responsibility. Even at checkout, the lady at the front desk didn’t bother to say a simple “thank you for your stay.” For a long-term guest, this lack of basic courtesy was particularly disappointing. Secondly, I found it unreasonable that guests staying for an extended period are still required to pay $20 per night for parking. Over time, this adds up significantly and feels like an unnecessary and hidden charge. Despite the great service from some members of the staff, these issues made my overall experience fall short—and I will not be returning.
Stayed 26 nights in Mar 2025

10/10 Excellent

Carmen M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel and we give it an A . Easy check in and check out. Staff friendly, place clean. Will stay here again.
Stayed 11 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Logan Airport

Stayed to be close to Logan Airport for morning flight. Parking service was great—left car there for 5 days at modest fee. Morning breakfast very good. Shuttle service to airport excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Lilian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel. The front staff was not helpful at all. The bathroom towels were dirty and the front desk failed to help us with this matter. We had to look for one of the cleaning ladies ourselves. Definitely not coming back to this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Qi

Stayed 1 night in Apr 2025

10/10 Excellent

Ariel

Stayed 7 nights in Mar 2025

6/10 Okay

ebony

Stayed 1 night in Mar 2025

10/10 Excellent

kamala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern. The staff was polite.
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Service Dog Company Training

To start they charge for parking and they don't say that until you check in. Sleeper sofa unsafe it tips when you are on it, and housekeeping didn't come in the whole 2 week stay. Breakfast was alright but cold every morning and coffee was always running out. Restaurant was advertised but didn't exist and no bar. Keycards didn't always work on elevator. Pet area wasn't established and had dog crap all over the property, and cleaning up wasn't enforced also there was broken glass all around the property. Finally it was confusing with room charges because if extended stay like 2 weeks they charge you first week upfront at check-in but don't tell you . Return trips are very questionable especially considering i sent message to hotel about special needs accommodations they never received them so check-in was one room and had to be changed next day to another room to accommodate disabilities and number of clients and service dogs.
Stayed 14 nights in Mar 2025

10/10 Excellent

Jeff, Glen Carbon

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic accommodation

Great stay. Good value for money. Good breakfasts. Brian, the shuttle driver, deserves a special mention because of his helpful, friendly, welcoming and pleasant manner, a reflection of Boston people and the fantastic city that Boston is!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Great customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luvies Baron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homey!
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fast service and great staff with good tips for dining, directions. There were no green spaces.
Stayed 5 nights in Mar 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The check in staff were friendly, efficient, and very helpful with my questions. Breakfast was great with plenty of variety. The room was clean and spacious
Stayed 1 night in Mar 2025

10/10 Excellent

Igor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Feb 2025