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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Free daily continental breakfast
Exterior
Reception
Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Parking available
  • Kitchen
$257
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    ‪6 min walk‬
  • Fenway Park
    ‪3 min drive‬
  • Boston Common
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | 49-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 49-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(103 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Boston Downtown / South End

3-star hotel in South End
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4693 square feet (436 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Residence Inn by Marriott Boston Downtown / South End is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1009 reviews
Rating 8 - Good. 226 out of 1009 reviews
Rating 6 - Okay. 87 out of 1009 reviews
Rating 4 - Poor. 47 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Very clean. Stayed for a week. Most staff very friendly and helpful. Airy bfaat room with lots of light. Room refresh every two days really only inlcuded taking dirty towels and tossing new ones on the counter in bathroom. Have to ask for more dish soap and bathroom tissue/soap if needed. Will stay again as kitchenette super convenient. Parking very expensive, but in line with other big city hotels. Close to piblic transport so no car needed.
Stayed 6 nights in May 2025

10/10 Excellent

Karthik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a good price
Stayed 3 nights in Apr 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

This property is convenient if you're visiting studentsis a good location as it's walking distance to Northeastern University.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in May 2025

10/10 Excellent

Dritan, Staten Island

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new very modern
Stayed 2 nights in May 2025

10/10 Excellent

Sohil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Staff was welcoming and helped us to check in early as soon as room was available. Rooms were clean as well.
Stayed 3 nights in May 2025

10/10 Excellent

Preyaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Soe Soe

Liked: Cleanliness, amenities, property conditions & facilities
Xxx
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
The valet parking service lost our car keys after having hit the gate when giving us our vehicle and when we asked about it they then told us there was nothing they could do about it.
Stayed 2 nights in May 2025

2/10 Terrible

roger

Stayed 1 night in May 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and very clean. We stayed in a one bedroom suite which was large and well appointed for anything you needed. I rate this 5 stars and would stay here again. There are just 2 things that I felt could be improved. The bar was closed during our stay due to no bar tender which I wish I had known ahead of time. We had selected this hotel as a central location with the intention of family joining us to celebrate our daughters graduation and having a few drinks the night before but unfortunately we couldn’t do this. Secondly our bathroom was a wet room, the central drain was useless and as soon as you shower the bathroom fills with water that doesn’t drain away. The bathroom is somewhat unusable until the maid comes in to mop. Even using all our towels each day to mop the water up it wasn’t enough. If this bathroom was used for small children or people with disabilities I feel this could be a slip hazard.
Stayed 6 nights in May 2025

10/10 Excellent

ALETHEA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very updated property. Had no complaints staff was very friendly and facilities was great.
Stayed 1 night in May 2025

10/10 Excellent

Joelvito

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

6/10 Okay

Bianca

Business traveler
Liked: Cleanliness, staff & service
If maid service is every other day, the room should look and feel as it did when I checked in. Towels were not hung, no shower mat, no make up remover, no refill on in room coffee, creamer, etc. on day 2. It is day 4 and the room looks like check in. I'm aBonvoy member and the TV never displayed my name. First it was Kari, now it's Myriah. I was not able to turn on the TV when I first arrived, some loose wire/cable issue after changing batteries in the remote first only to learn that was not the reason the TV didn't come on. This visit was much different than in the past. I'm wondering if management has changed or if they don't have the same maintenance and service standards.
Stayed 4 nights in May 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great
Stayed 1 night in May 2025

8/10 Good

Shannon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not realize the close proximity to the notorious Methadone Mile. Although I was not accosted by homeless individuals, the rampant drug use was readily visible.
Stayed 3 nights in May 2025

10/10 Excellent

Uni

Traveled with family
Stayed 1 night in May 2025

8/10 Good

Darcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Rosanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, spacious. Breakfast choices were also good. However, housekeeping was inadequate. Room was cleaned on request, however, linens were not changed and had to be rerequested. Also, property location was very noisy.
Stayed 6 nights in Apr 2025

10/10 Excellent

Palvideet

Stayed 3 nights in Apr 2025

10/10 Excellent

Molly

Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very convenient for the Boston Marathon. Staff were pleasant and helpful.
Stayed 8 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The suites are big and very well maintained.
Stayed 6 nights in Apr 2025