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Holiday Inn Express & Suites Boston - Cambridge by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Boston - Cambridge by IHG

Lobby sitting area
Exterior
Free daily buffet breakfast
Suite, 1 Twin Bed (Additional Living Area) | Down comforters, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
$260
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
250 Monsignor O'Brien Hwy, Cambridge, MA, 02141
  • Massachusetts Institute of Technology
    ‪19 min walk‬
  • TD Garden
    ‪2 min drive‬
  • Boston Common
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

8.8 out of 10
Excellent
(22 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(62 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.4 out of 10
Very good
(16 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

View from room

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(29 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

View from room

Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

  • 320 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Additional Living Area)

Suite, 1 Twin Bed (Additional Living Area) | Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Twin Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(10 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Boston - Cambridge by IHG

Hotel in East Cambridge
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room, and concierge services.
Holiday Inn Express & Suites Boston - Cambridge by IHG offers 112 accommodations with safes and complimentary newspapers. Beds feature down comforters. Satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2020.

Holiday Inn Express & Suites Boston - Cambridge by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 50.00 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015800491
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cambridge
Holiday Inn Express Hotel Cambridge
Holiday Inn Express Boston Cambridge Hotel
Holiday Inn Express Boston Cambridge
Holiday Inn Express Hotel Suites Cambridge

Holiday Inn Express & Suites Boston - Cambridge by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 520 out of 1016 reviews
Rating 8 - Good. 297 out of 1016 reviews
Rating 6 - Okay. 110 out of 1016 reviews
Rating 4 - Poor. 43 out of 1016 reviews
Rating 2 - Terrible. 46 out of 1016 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Aleksei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst part was $50 for overnight parking. All else pretty good. Best part was location and large grocery store in walking distance.
Stayed 2 nights in Jun 2025

10/10 Excellent

William, Parkland

Stayed 4 nights in Jun 2025

4/10 Poor

Marie-Elena

Disliked: Amenities, property conditions & facilities
This was my first visit to this particular HIEx. The front desk was not very helpful regarding where to find points of interest in the area i.e. places to eat. The room was bare bones, not even a pencil and paper. The door could not be secured by the security lock attached to the door, it was broken. The clock time was incorrect and could not be changed. Not even the front desk could change the time! When calling the front desk they didn’t always pick up. Paint on bathroom door peeling. The cost of the 2 night stay was over $600.!! I would expect better service and better amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel Grant

Stayed 2 nights in Jun 2025

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Boolean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Mario Andres

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

4/10 Poor

Kiyana Latrece, Murrieta

Traveled with family
This Hotel needs more maintenence to keep up with the small upgrades. Although, conveniently located to the train station and Cambridge St.
Stayed 3 nights in May 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for this hotel. Short walk to train station. Breakfast was so good. Lots of variety each day. Staff on hand when things ran out. Shame for the paper plates - but this seems to be the norm now. So bad for it all to be going to landfill. Very cramped area though for the number of guests in the hotel. Tea and coffee are available all day in the breakfast room. Plus plates and cutlery if you're needing this. Microwave in room and a coffee maker plus a fridge. Room was cleaned every day and could not fault their work at all. Staff were friendly. Although I would have thought uniforms would be worn. Didn't see any nametags either which I thought was strange. Maybe USA doesn't do this. The lifts were not the fastest though. But they both worked each day. Just lots of people using them. Close to a supermarket, donut shop, maccas, liquor store, dollar shop. Can't really fault the stay at all. except for the weather - rainy and cold. But this isn't the hotels fault!!!!! Would definitely recommend this hotel to someone going to Boston.
Stayed 8 nights in May 2025

10/10 Excellent

Rupali

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2025

8/10 Good

SHAFIQUE

Stayed 1 night in May 2025

6/10 Okay

ASHUTOSH

Liked: Cleanliness
Was okay hotel, convenience will be the only Highpoint
Stayed 1 night in May 2025

10/10 Excellent

Diana

Disliked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Reservation canceled

When we arrived to check in we were told that there wasn’t a reservation under our name. I said there must be a misunderstanding and showed him my confirmation email. He said the card they tried to charge was denied and hence the reservation was canceled. We opted to pay at the property when we made the reservation. My husbands credit card got compromised after the reservation was made and he was issued a new card. The employee at the front desk said we should have been notified of the cancellation. So we had no place to stay for the weekend, 5 hours from home. Not impressed at all and won’t be using your services any time soon.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for BU graduations, all went very good, perfect location to get by without a car for the purposes of the trip.
Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy train ride from airport. GREAT shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Allister

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would use again

Solid basic option, convenient for walking to mit and google. Comfortable beds and room was large. Checkin guy was great.
Stayed 1 night in Apr 2025

6/10 Okay

Marlyn

Good decent hotel to stay in. Standard amenities with breakfast in the morning. Still has the carpet in the rooms, which I don’t care for.
Stayed 1 night in Apr 2025

10/10 Excellent

Elsaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, it was a busy graduation season in boston, so the staff was overwhelmed, not great but still decent, no complaints at all.
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Stayed 1 night in May 2025

8/10 Good

JoAn

Liked: Cleanliness, staff & service, amenities
Great breakfast and really nice staff. Very slow elevator. Bed made a horrible sound when I moved on it. Room 706.
Stayed 3 nights in May 2025