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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Lobby
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
$123
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
821 Washington Street, Boston, MA, 02111
  • Place, Tufts Medical Center
    ‪1 min walk‬
  • Place, Boch Center
    ‪2 min walk‬
  • Place, Boston Common
    ‪10 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Two Double Room

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Premium bedding, in-room safe, desk, blackout drapes

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room with Roll In Shower

Interior

Mobility Accessible Two Double Room with Roll In Shower

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout drapes

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Two Double Room

Premium bedding, in-room safe, desk, blackout drapes

Two Double Room

  • Sleeps 4

View all photos for King Room with City View

Premium bedding, in-room safe, desk, blackout drapes

King Room with City View

  • Sleeps 2

View all photos for Two Double Room with City View

Premium bedding, in-room safe, desk, blackout drapes

Two Double Room with City View

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, in-room safe, desk, blackout drapes

One Bedroom Suite

  • Sleeps 4

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

King Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room-2 Queen Beds

  • Sleeps 4

City View Room: Two Queen Beds

  • Sleeps 4

2 Queen Beds Mobility Accessible Ri Shwr

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

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  • Free WiFi
  • Restaurant
  • Air conditioning
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About this property

DoubleTree by Hilton Boston - Downtown

4-star hotel in Bay Village
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Boston - Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

Very comfortable except for hard, heavy pillows. Pleasant, welcoming staff, exceptionally clean, even live music in the lobby/lounge Friday night.
Stayed 1 night in Sep 2025

8/10 Good

Akilah A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient. Easy access to train and bus. Walking distance to lots of eateries and sites. The beds and pillows were very comfortable .
Stayed 2 nights in Aug 2025

10/10 Excellent

Franklin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, quiet and comfortable room, excellent meal in restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Madhavi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to public gardens and other sightseeing locations. Staff was friendly and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

DORA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Yongfang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located for dining and shopping. The staff is very friendly and professional.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

4 of 5 stars

The staff was incredibly helpful and made check-in super easy. The room was clean and ready. Only issue was room temp. We were not able to get the room cool enough go get a comfortable sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfasts and clean rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, staff very friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway. Not many places to eat in the immediate area tho
Stayed 2 nights in Aug 2025

10/10 Excellent

Gloria, Mount Vernon

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent. The rooms were very clean and updated. The beds and pillows were comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right across from Tufts Hospital. If you have en early appointment staying at the Hilton the day before is much less stressful.
Stayed 1 night in Jul 2025

4/10 Poor

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation changes were impossible with expedia
Stayed 2 nights in Aug 2025

4/10 Poor

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room we stayed at was on the first floor, and its only window to the courtyard outside. It had zero privacy. Also, the AC was inconsistent and the shower was old.
Stayed 3 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sachiko

Stayed 1 night in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. A stones throw away from Chinatown and many small eateries, walkable to Boston Commons park and freedom trail, one block from metro. Friendly staff. Building is a little dated but rooms were clean, quiet, and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby. Room was great! Spacious and clean. Staff was friendly and attentive. Would definitely recommend and would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

jeanne, Buzzards Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , convenient hotel with friendly staff .
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025