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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Courtyard
Lobby
Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
$180
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
821 Washington Street, Boston, MA, 02111
  • Place, Boston Common
    ‪10 min walk‬
  • Place, Copley Square
    ‪15 min walk‬
  • Place, TD Garden
    ‪3 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Bathroom shower

Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Room, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, City View

8.2 out of 10
Very good
(10 reviews)
  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

King Room, 1 King Bed

9.0 out of 10
Wonderful
(76 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(66 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hilton Boston Park Plaza
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 3,170 reviews
Hilton Boston Park Plaza

About this property

DoubleTree by Hilton Boston - Downtown

4-star hotel in Bay Village
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1014 reviews
Rating 8 - Good. 247 out of 1014 reviews
Rating 6 - Okay. 103 out of 1014 reviews
Rating 4 - Poor. 51 out of 1014 reviews
Rating 2 - Terrible. 30 out of 1014 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The staff were friendly and helpful, and the location was very convenient and accessible.
Stayed 1 night in Jul 2025

8/10 Good

Blair

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

William

Traveled with partner
Disliked: Amenities
The rooms are dated. The remainder of the hotel is "Okay." No air in the room and the shower is big enough for a small child.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Overall was a good experience, I asked for a every other day room cleaning but forthe first 4 days the room was not serviced. How ever after giving feedback the room was serviced inmediatlu and continued for every other day for th rest of the stay.
Stayed 8 nights in Jun 2025

10/10 Excellent

Dr. Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Boston

The Doubletree had friendly staff, clean and comfortable rooms, a great bar and bar tender, and was overall an excellent place to stay while my family visit Boston.
Stayed 2 nights in Jul 2025

10/10 Excellent

gabriel

Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in & check out. Friendly & helpful staff. Comfortable room
Stayed 2 nights in Jul 2025

2/10 Terrible

TIANYU

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
During my stay, an incident occurred that could have had severe consequences. While I was in the shower, a significant portion of the bathroom ceiling unexpectedly collapsed. I consider myself incredibly fortunate that neither I nor anyone else was injured during this alarming event. However, this was not merely an inconvenience; it represented a grave safety hazard that should never occur in a reputable establishment, especially one associated with the Hilton brand. Immediately following this distressing incident, I brought the matter to the attention of the hotel management, expecting a prompt and appropriate resolution given the severity of the safety breach. To my astonishment and deep frustration, my request for a refund for the stay was unequivocally denied. This refusal to acknowledge the gravity of the situation and compensate for a demonstrably unsafe environment is a clear indication of exceptionally poor service and a concerning lack of accountability.
Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to every thing. Very walkable city and hotel was very clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, friendly staff, nice room.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish there could be some clearer institutions about the online check in
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very close to subway terminal - easy to get anywhere we wanted to go
Stayed 4 nights in Jun 2025

8/10 Good

Joyce

Traveled with group
It is near or in Chinatown if that is helpful to anyone. We found it very walkable to the Commons
Stayed 4 nights in Jun 2025

10/10 Excellent

Pan

Stayed 3 nights in Jun 2025

10/10 Excellent

Seana

Stayed 1 night in Jun 2025

8/10 Good

Adedamola

Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Stayed 4 nights in Jun 2025

10/10 Excellent

Kaelyn

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay very clean!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

HongLe

Stayed 1 night in Jun 2025

10/10 Excellent

samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with the T station super close to the hotel. Hotel was welcoming and took care of all our needs and requests. Great customer service. Clean, spacious room. Please note you are next to the ymca childcare center but didn’t bother us but you will hear the daycare center outside.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars
Stayed 1 night in Jun 2025

10/10 Excellent

Nawraj

Stayed 1 night in Jun 2025