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Beautiful. Great staff.

Very nice property located directly on the lake with dining and drinks with covered patio umbrellas and plenty of seating very attentive, staff excellent quality food and very helpful and logical layout. Ice, cold Air, and with our junior suite, a beautiful view and large balcony.

I really enjoyed my stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help with a smile. They are definitely one of the hotel's greatest assets. The hotel is very new and well maintained. I stayed in a suite with a large balcony overlooking both the lake and the surrounding mountains. The was spacious, well equipped, spotlessly clean, and the bed was extremely comfortable. The infinity pool and spa facilities were beautiful and created a very relaxing atmosphere, Although I only stayed for one night, I found myself wishing I had booked a longer stay. If I return to this area in the future, I will definitely stay for at least two nights. Highly recommended!

The breakfast is amazing! Very clean and spacious rooms. Staff are great from reception to the servers. We are staying in the executive rooms and they gave us permission to eat and drink everything in the minibar/fridge throughout our stay with a personalized letter. Very close to the Genova Brignole train station and close/walking distance to a lot of restaurants/the fun things happening around, quite a few grocery stores within 2-3 minutes walk, there’s a farmers market style open market (Like Granville Island in Vancouver BC within 3 minutes walk; Called MOG Genoa where you can buy lots of fresh food stuffs if you need, the UNESCO protected historical buildings (Piazza De Ferrari, Aquarium of Genoa, Porto Antico etc are within 10-15 minutes walk one way). Beautiful hotel, loved our stay, will definitely stay here again the next time we are in Genoa 🇮🇹

The hotel grounds and spa were beautiful However, the room: decor, comfort and usability let’s down the hotel and thus the experience The WiFi in the room was patchy and the tv only had Italian speaking programs and no option for subtitles in a chosen language. This coupled with the poor WiFi meant that on the 3 rainy days of our trip you are limited for things to do sadly

They place emphasis on remembering you by name which was a nice touch