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Holiday Inn Express West Jefferson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express West Jefferson by IHG

Free daily continental breakfast
Exterior
Room amenity
Desk, iron/ironing board, free WiFi
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
$134
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
203 Hampton Place Ct, West Jefferson, NC, 28694
  • Place, Saint Mary's Episcopal Church
    ‪18 min walk‬
  • Place, Mount Jefferson State Park
    ‪6 min drive‬
  • Place, Mountain Aire Golf Club
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Room amenity

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(12 reviews)
  • 230 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combo)

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Bath Shower Combo)

8.8 out of 10
Excellent
(3 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express West Jefferson by IHG

West Jefferson hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Holiday Inn Express West Jefferson by IHG offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels.

This West Jefferson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express West Jefferson by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.

Holiday Inn Express West Jefferson by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson

Reviews

Holiday Inn Express West Jefferson by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 539 reviews
Rating 8 - Good. 119 out of 539 reviews
Rating 6 - Okay. 28 out of 539 reviews
Rating 4 - Poor. 18 out of 539 reviews
Rating 2 - Terrible. 8 out of 539 reviews

Reviews

4/10 Poor

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
After several calls regarding my delayed travel, the wrong credit card was not only charged but, I paid $278 for 1 night! I have not received a partial refund as told.
Stayed 1 night in Jul 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Walter

Stayed 1 night in Jul 2025

10/10 Excellent

Sharla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We will stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there. Will visit again
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Stayed 2 nights in Jul 2025

8/10 Good

Edward

Traveled with partner
There was nothing to do anywhere around there.
Stayed 2 nights in Jul 2025

8/10 Good

AMY, ROCK HILL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS FINE, BREAKFAST COULD BE FRESHER BUT EDIBLE.
Stayed 6 nights in Jul 2025

8/10 Good

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Room was nice, but a little small. Free breakfast was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Convenient to Old Barn Winery.. Easy check-in, clean, comfortable beds. Great coffee in lobby. Excellent breakfasts varieties.
Stayed 2 nights in Jul 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Jefferson Gem!

This property has the most convenient location in West Jefferson. The staff is courteous and professional, and the free breakfast is good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yana

Stayed 1 night in Jun 2025

8/10 Good

Malinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience
Stayed 1 night in Jun 2025

10/10 Excellent

Geri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GreT
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Stayed 1 night in Jun 2025

2/10 Terrible

Thorsten

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TThe customer service was terrible. We had an issue with the bathroom, and the front desk never answered the call. I went down to see what was going on and found the front desk clerk on his cell phone (not on a call) and ignoring the call. When I asked if he heard me calling, he said, "I thought I heard the phone ring"! What??? Additionally, the front desk clerk did not offer us water and stated, "We don't offer water at night, only for breakfast." Fine, but the vending machines are also out of water. Ingle's is down the street if you have to know! This one is on my list not to use again.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet location
Stayed 2 nights in Jun 2025

6/10 Okay

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, just wish the pool was open
Stayed 1 night in Jun 2025