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Norbreck Castle Hotel

3.0 star property

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Photo gallery for Norbreck Castle Hotel

Indoor pool
Reception
2 bars/lounges
Exterior detail
2 bars/lounges

Reviews

6.4 out of 10

Popular amenities

  • Bar
$56
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
Queens Promenade, Blackpool, England, FY2 9AA
  • Place, Blackpool Beach
    ‪1 min walk‬
  • Place, Cleveleys Front
    ‪12 min walk‬
  • Place, Moor Park Swimming Pool
    ‪20 min walk‬

Room options

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, free WiFi, bed sheets

Twin Room, Sea View

  • 21 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

  • 21 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • 21 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room, Sea View

Family Room, Sea View | Desk, free WiFi, bed sheets

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room (4)

Desk, free WiFi, bed sheets

Family Room (4)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Sea View (4)

Desk, free WiFi, bed sheets

Family Room, Sea View (4)

  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Sea View (5)

Desk, free WiFi, bed sheets

Family Room, Sea View (5)

  • Sea view
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, free WiFi, bed sheets

Double Room, Sea View

  • 21 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Norbreck Castle Hotel

Blackpool hotel with 1 restaurants, connected to a shopping center
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center.
Norbreck Castle Hotel offers 480 accommodations with coffee/tea makers and hair dryers. This Blackpool hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Norbreck Castle Hotel provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This beach hotel also offers a vending machine, an arcade/game room, and tour/ticket assistance. Parking is available onsite for a surcharge.

Norbreck Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM.
Castles Restaurant - This buffet restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 14 for adults and GBP 8 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Castles Restaurant

Things to do

  • Arcade/game room
  • Evening entertainment
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (28 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 14 for adults, and GBP 8 to 10 for children
  • Uncovered self parking fee: GBP 3.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 2.50 per day
  • Facilities fee: GBP 3.00 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Norbreck
Norbreck Castle
Norbreck Castle Hotel
Norbreck Castle Hotel Blackpool
Norbreck Hotel
Norbreck Castle Blackpool
Hotel Norbreck Castle
Castle Hotel Norbreck
Norbreck Castle Hotel Hotel
Norbreck Castle Hotel Blackpool
Norbreck Castle Hotel Hotel Blackpool

Reviews

Norbreck Castle Hotel Reviews

6.4

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 247 out of 1009 reviews
Rating 8 - Good. 240 out of 1009 reviews
Rating 6 - Okay. 186 out of 1009 reviews
Rating 4 - Poor. 131 out of 1009 reviews
Rating 2 - Terrible. 205 out of 1009 reviews

Reviews

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked thro Expedia think paid over odds for room which was so small you couldn’t swing a cat the decor was very poor, however breakfast was good and staff very polite On arrival long queue for reception…had already booked in on line paperwork said ‘just pick up keys’ to do this still had to queue
Stayed 4 nights in Aug 2025

4/10 Poor

Colin

Stayed 3 nights in Aug 2025

4/10 Poor

ricky

Disliked: Cleanliness
No happy with the rooms for what i paid
Stayed 2 nights in Aug 2025

8/10 Good

Shirley

Disliked: Property conditions & facilities
The staff were friendly. The whole place needs a bit more tlc being given in decorating etc. You can see they are trying to bring it up to date. What I found was I didn't like the restaurant after I tried it the first nights stay. It reminded me of a school hall. The coffee shop was lovely but could only open when restaurant shut in the mornings. The bar seemed to open when it wanted to so no one could plan to meet friends or work colleagues before 3pm. Had bar meal 2 days running which was nice. Tried to order a third time but said he wasn't cooking and gave me directions to the chippy behind the hotel. The cabaret singers were okay for free entertainment. Was a bit annoying being asked to play Bingo about 3 times a night. If you don't like Bingo, you don't like Bingo. On the whole I had a fantastic time but there are some big flaws that can't always be ignored.
Stayed 4 nights in Aug 2025

4/10 Poor

michael

Traveled with family
Liked: Staff & service

Extremely disappointing

Had to queue for 30 mn at least to check in. Reception poorly staffed when one considers the size of the hotel. Tried to check in on line, as recommended, but impossible to do so before our departure. Nothing worked !!! On arrival, discovered that one had to pay to use the swimming pool. This was not mentioned in the on line description of the hotel. Therefore we did not use the pool as we looked forward to ..... Had to pay £10 a day parking fee, which, again, was not mentioned in the on line description of the hotel. Our basic bedroom did not have a shaver socket, nor an extractor fan to get rid of the steam in the bathroom.
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Sinead

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy rooms and bed

The room was filthy the bed had stained bedding which clearly had not been changed. I complained to the hotel reception who took me to 2 other rooms which were just as bad. I told the manager we could not stay as the rooms were so bad and that we wanted a refund. He said we would have to take that up with Hotels.com. We left the hotel and booked at the premier inn instead.
Stayed 2 nights in Aug 2025

8/10 Good

Yasmeen

Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Monika

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Waited almost an hour to get the room key despite being checked in online. Then got a dirty room ( beddings filthy, bathroom dirty) which was changed to a different room where outside of the window there was a noisy AC engine ( or something). Night we couldn’t sleep from the noise and the rock hard pillow and mattress didn’t help either. The hotel was charging for the swimming pool facilities which was not mentioned on the Expedia website. It was overall an unpleasant experience. We checked out a day earlier because we couldn’t afford another sleepless night.
Stayed 1 night in Aug 2025

2/10 Terrible

Nyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty,mice in hotel,flies and dead bugs on ceiling and in draws.
Stayed 2 nights in Aug 2025

4/10 Poor

Terry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The reception staff and Bar staff were very helpfull and very friendly
Stayed 6 nights in Aug 2025

2/10 Terrible

Jade

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Diane

We liked the pool area of the hotel and the large carpark, we had no trouble parking near our room. Breakfast was really good. BUT we were in an accessible room as my sister has health problems. Unknown to us she had touched the alarm call button by her bed. The light was on outside the room but no one came to see if everything was ok. Luckily for us we were all right but it could have been a single person in trouble. We mentioned this to a maintenance man and he said people are up and down the corridors all night.!!! So why did someone not check on us when the light was on. Perhaps these call buttons need to be connected to an alarm by reception.
Stayed 3 nights in Aug 2025

2/10 Terrible

Alison

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Queued for 45 minutes to check in, even though we'd checked in on line. Room was dirty. The kettle couldn't be plugged in as no socket near enough. Lift wasn't working so had to walk up 4 flights of stairs.
Stayed 1 night in Aug 2025

4/10 Poor

Anna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Graham

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
V. Poor bathroom. Shower curtain and rail laid in bath. Extractor fan didn't work. Sink cold water tap wouldn't turn on . Bathroom door handles on but catch in door edge completely removed. Hard bed. However the bedroom was clean and tidy. The staff were pleasant and polite throughout the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Mark

Wouldn’t advise this to no body £90 to stay there it was like it was a national immigrants hotel dirty place dirty surrounding areas and was not worth the money bed was like lieing on an ironing board never ever again
Stayed 1 night in Aug 2025

2/10 Terrible

Shabaz

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel took my money and didn't let me in
Stayed 2 nights in Aug 2025

6/10 Okay

Nicola

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival there was only one member of staff on the desk for check in which meant check in took 20 minutes stood in a Que on a hot day 28” outside which wasn’t fun, need more staff on desks! The woman defo needs a pay rise doing it all alone! Got to the room there was foundation marks in the bathroom by the mirror and on the shower curtain, hair in the bath (not great on the cleaners part, weird musky smell in the room again a good scrub would of fixed it, The hall way had rubbish/towels laying around so maybe add in another cleaning schedule to avoid this Just a few tips that could make the place much better other than that was okay If these things are fixed I’d happily stay again
Stayed 2 nights in Aug 2025

2/10 Terrible

Sharon

Disliked: Cleanliness
Nothing
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty and poorly run. The lift packed up and my 76 year old mum was on the 5th floor and they didn’t move her. She had the walk up and down the stairs for 3 days.
Stayed 3 nights in Aug 2025

4/10 Poor

p

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had 3 rooms. One had not been cleaned and was still dirty but this was sorted. Our sink didn’t drain so used the bath which had hair in the plug. Bed was really uncomfortable and a stain on our bed sheet Noisy at night (could hear snoring, next room was smoking, was woken at 1.30am by security in the hall way to sort it out. It didn’t happen the next night but was woken at similar time by someone talking, on going 1.30-4.30pm luckily I have ear plugs but could still hear it.. Very thin walls, can hear toilets flushing and others showers during the night. Drinks at the bar are in plastic cups but a good selection of drinks, can have beer in a bottle. Breakfast was good. Lots of it staff worked hard to top it up and clean the tables. Found staff to be friendly and helpful. lots of litter, cigarettes ends outside.The outside was a mess. Lots of parking and really good location for Blackpool sites and tram outside the hotel. Had already seen the reviews so not surprised. Would not stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
nothing
Stayed 4 nights in Aug 2025