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Comfort Inn & Suites at CrossPlex Village

2.5 star property

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Photo gallery for Comfort Inn & Suites at CrossPlex Village

Desk, laptop workspace, blackout drapes, free WiFi
Lobby
Free daily on-the-go breakfast
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$108
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Place, Birmingham CrossPlex
    ‪3 min walk‬
  • Place, Tuxedo Junction
    ‪2 min drive‬
  • Place, Rickwood Field
    ‪3 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(75 reviews)
  • 274 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 343 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 274 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 397 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites at CrossPlex Village

Hotel in Five Points West
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station.
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 420 square feet (39 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn & Suites at CrossPlex Village is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 420 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1005 reviews
Rating 8 - Good. 238 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Treantia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great it was quiet an comforting. In the afternoon you could really walk to shop grab food and it was even close to a dollar general. The staff is immaculate very friendly and inviting. They was always smiling and spoke to you very polite. The only small thing I had an issue with is the hallway on the fourth floor and the elevator area and a noticeable smell. The smell was like a stuffy smell but didn’t smell in the rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Arrived on a motorcycle and the area was questionable but Tiffany showed me where I could park the motorcycle right outside the main enterance. The staff was/is very welcoming and easy going. Could use heavier curtains to block out the city lights and the and facility lighting.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas Andrew Taft

Stayed 2 nights in Sep 2025

10/10 Excellent

Micki

Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Very hospitable and caring. The room was very nice but was noisy. Could here motorcycles going by from the room and also heard from bathroom from vent.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyon

Stayed 4 nights in Sep 2025

10/10 Excellent

Tyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Sep 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was exceptionally clean and very comfortable. If I had to make a suggestion, I would say extend the continental breakfast to at least ten. Nine is too early for it to be over.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and convenient 👌
Stayed 3 nights in Sep 2025

8/10 Good

Tomeco

Stayed 2 nights in Jul 2025

10/10 Excellent

Josetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tawonda

Stayed 1 night in Sep 2025

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice hotel. The staff were friendly and addressed the one issue we had within mins.
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Other than seeing 2 different coaches it was ok.
Stayed 2 nights in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, walkable to restaurants and stores. Didn’t live the small pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Ladonna Melane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nic, clean, and modern
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick an easy and the staff was nice
Stayed 2 nights in Aug 2025

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
I tried to stay
Stayed 1 night in Aug 2025