Montana Trailhead Inn

2.5 star property

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Lobby sitting area
Free daily continental breakfast
Family Suite | Living area | 55-inch LED TV with satellite channels, TV, iPod dock
Lobby
Front of property

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
5500 Midland Rd, Billings, MT, 59101
  • Rimrock Mall
    ‪3 min drive‬
  • Reef Indoor Water Park
    ‪4 min drive‬
  • ZooMontana
    ‪5 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪8 min drive‬

Room options

Standard Double Room

7.8 out of 10
Good
(100 reviews)
  • 412 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Suite

7.2 out of 10
Good
(7 reviews)
  • 832 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

Deluxe Suite, 1 King Bed with Sofa bed

  • 421 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Single Room

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 King Bed with Sofa bed, Accessible

8.4 out of 10
Very good
(26 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Montana Trailhead Inn

Billings hotel close to Riverfront Park
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a vending machine are onsite. Housekeeping is available on request.
Montana Trailhead Inn offers 94 accommodations with iPod docking stations and irons/ironing boards. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and an elevator. Onsite uncovered self parking is complimentary.

Montana Trailhead Inn has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1986
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • iPod dock

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:30 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and outdoor lighting

Property is also known as

Montana Trailhead Inn Hotel
Montana Trailhead Inn Billings
Montana Trailhead Inn Hotel Billings

Montana Trailhead Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1164 reviews
Rating 8 - Good. 367 out of 1164 reviews
Rating 6 - Okay. 169 out of 1164 reviews
Rating 4 - Poor. 88 out of 1164 reviews
Rating 2 - Terrible. 97 out of 1164 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

PAUL

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christina, Newcastle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overnight stay was wonderful! Front desk staff was very kind; the room was clean and comfortable. I would DEFINITELY stay here again!
Stayed 1 night in May 2025

4/10 Poor

James

Disliked: Property conditions & facilities
No AC Working
Stayed 2 nights in Apr 2025

8/10 Good

Hallie

Traveled with partner
Liked: Staff & service
Didnt really have any issues, it was raining and both windows leaked which made the floor around the window wet but that didnt bother us much. The staff was very nice. Breakfast options could be better. The ac in our room couldnt keep up and i over heard several others say theirs wasnt working at all.. the only true issue we had personally was the shower.. not the shower its self but who ever the cleaner is didnt take the time to clean the drain so there was a TON of pubic hair in the drain plug... quite disgusting
Stayed 4 nights in Apr 2025

10/10 Excellent

Vernice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service and clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet place to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN! (BEWARE to those who NEED "AC-Cold!")

1.5 out of 5 stars – Disappointed and Uncomfortable Stay My wife and I booked a night at Montana Trailhead Inn in Billings, MT so we could be rested for two very important medical appointments the next day. Unfortunately, this stay left us exhausted and frustrated, and we won’t be returning. We both suffer from medical conditions that make it crucial for us to stay cool, especially at night. The room’s air conditioning was built into the vent system, and it simply did not function properly. Despite paying close to $100 (using Hotels.com points to help offset the higher cost), we were unable to rest well due to the temperature being above 80°F in the room, with no window to open or any decent airflow. When we politely asked the front desk to move us, the hostess assured us the new room’s AC worked well. It did run but did not actually cool the room—something she seemed to misunderstand. That second room was nearly 10 degrees warmer than the first. Thankfully, we had brought a box fan just in case, but it was not enough to offset the heat. We ended up returning to our original room, but when my wife called the front desk to explain, the hostess became visibly frustrated and actually hung up on us. We were patient and kind throughout this process, but the response we received was disheartening. To top it all off, the bed was less comfortable than the room’s floor. We’ve traveled a lot and are very understanding people, but this was not okay—especially when our health wasn't.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2025

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible experience. Hotel somehow over booked. We have no place to stay late at night with two young children. Would never recommend this terrible customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was interesting hotel but the breakfast wasn't a buffet, just a self serve breakfast stuff from Sam's Club but it worked. Thank you!
Stayed 1 night in Apr 2025

2/10 Terrible

Mark, Calgary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling through the area, booked in advance to make sure we had a spot. Showed up to check in and they had no rooms. They claimed it was expedia's fault but after we managed to scramble and get another hotel the people at the check in desk have heard that story about Trailhead before. Careful when you book this place, they might just give your room away to a higher paying customer.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a great stay. The hotel was clean and staff was friendly. My daughter loved the view from the 7th floor.
Stayed 1 night in Apr 2025

10/10 Excellent

Vance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Beautiful and clean facility at a great price!
Stayed 1 night in Apr 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t get my room was over booked after I was given confirmation of room.
Stayed 2 nights in Apr 2025

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not terribly impressed

You can tell it’s an old hotel. The outside wall has pretty extreme water damage and I’m sure there’s mold behind it. My biggest complaint is the pillows smelling like dirty stinky man hair. I hope the pillow cases were washed. I used my dirty t shirt from the day to cover it.
Stayed 1 night in Apr 2025

10/10 Excellent

Jahsyn

Traveled with partner, Traveled with family
Liked: Amenities
Very friendly and clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ethan, Nampa

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2025

10/10 Excellent

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator to different floors. They take pets. Great breakfast. Definitely would stay again. Only issue was a broken face plate that could be a hazard for small children.
Stayed 1 night in Apr 2025

8/10 Good

Vikas

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Tevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property inside. Rooms were very clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night stay! Friendly staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025