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Sercotel Arenal Bilbao

3.0 star property

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Photo gallery for Sercotel Arenal Bilbao

Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 11.50 per person)
Lobby
Front of property
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping
$134
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Plaza Nueva
    ‪2 min walk‬
  • Guggenheim Museum Bilbao
    ‪18 min walk‬
  • San Mames Stadium
    ‪4 min drive‬
  • Bilbao (BIO)
    ‪11 min drive‬

Room options

View all photos for Basic Single Room

Minibar, in-room safe, desk, soundproofing

Basic Single Room

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.0 out of 10
Wonderful
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Arenal Bilbao

3-star hotel in Bilbao City Centre
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sercotel Arenal Bilbao features a library, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers laundry facilities, dry cleaning/laundry services, and express check-out.

Sercotel Arenal Bilbao is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 468 reviews
Rating 8 - Good. 150 out of 468 reviews
Rating 6 - Okay. 27 out of 468 reviews
Rating 4 - Poor. 10 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect location in old town, but right on the river so it is easy to jump over to old town, the room was nice as well
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean. Will look to stay here again on my next visit to Bilbao.
Stayed 7 nights in Mar 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean nice rooms good breakfast and polite and courteous staff
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Stayed 3 nights in May 2025

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Proximity to old town and Guggenheim Museum.
Stayed 2 nights in May 2025

10/10 Excellent

Allan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel, in fantastic location! 5 star

Fantastic location , a very nice affordable hotel right near the old town. It was clean & the room was spotless & spacious. Staff were helpful & welcoming , would definitely recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position and a very comfortable base for exploring Bilbao.
Stayed 1 night in May 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and great location

Group of 8 friends using 4 rooms. Found the hotel to be very clean and in great location by river splitting old and new town. Square with restaurants/bars is 1 min away. Rooms seemed quiet despite its central location next to main road. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Richard, Chamonix

Stayed 1 night in Apr 2025

8/10 Good

Harvey, North augusta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel to stay at. The room was excellent with great views over the park. Very central location. Delicious breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

John, De Pere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

John, De Pere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It has a great location. Easy access to the train, stores and restaurants.
Stayed 2 nights in Apr 2025

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great location. Good value.
Stayed 1 night in Apr 2025

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service close to everything
Stayed 1 night in Apr 2025

8/10 Good

Rachel

Traveled with partner
Liked: Staff & service
It was perfectly situated for walking. The room could have been cleaner but it was comfortable and quiet when we closed the balcony window.
Stayed 2 nights in Mar 2025

8/10 Good

BELKYS, MIAMI

Stayed 1 night in Mar 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean
Stayed 4 nights in Mar 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Remedios

Traveled with partner
Front door had no security lock. Anyone can enter the building
Stayed 2 nights in Mar 2025

8/10 Good

Gloria

Front desk staff were extremely helpful and friendly. The cleaning staff were very accommodating.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location at the edge of the old city.
Stayed 8 nights in Feb 2025

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in this hotel for 3 nights .. A very beautiful hotel everything was very good quality.. The staff were efficient and friendly . Only minor gripe the WiFi would not connect to my devices .. breakfast was continental which was fresh and plentiful
Stayed 3 nights in Feb 2025