Beginning of main content

Get an overview of this hotel
4-star Bilbao hotel in Begoña

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
Smoke-free property

Location

Located in Begoña, this spa hotel is 0.2 mi (0.3 km) from Basilica of Begona and within 3 mi (5 km) of Guggenheim Museum Bilbao and San Mames Stadium. Etxebarria Park and Museum of Passages of Bilbao are also within 15 minutes. Santutxu Station is 7 minutes by foot and Basarrate Station is 12 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 200 soundproofed rooms feature free WiFi and room service. Flat-screen TVs, coffee makers, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Self parking fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Access to the spa and gym facilities is limited to once per day per person.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

No cribs (infant beds) available

Property Registry Number - H.BI.00337

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Hotel Names

  • Bilbao Holiday Inn
  • Occidental Bilbao Hotel
  • Holiday Inn Hotel Bilbao
  • Holiday Inn Bilbao Hotel
  • Occidental Bilbao Hotel
  • Occidental Bilbao Bilbao
  • Occidental Bilbao Hotel Bilbao

Hotel Amenities

Property Features

In addition to a full-service spa, Occidental Bilbao features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measure 11119 square feet (1033 square meters). This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Occidental Bilbao is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Restaurant
  • Meeting rooms
  • Year Built - 1967
  • Electric car charging station
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Smoke-free property
  • Computer station
  • Outdoor seasonal pool
  • RV, bus, truck parking
  • Conference space size (meters) - 1033
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 11119
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 200
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Room Amenities

Occidental Bilbao offers 200 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Slippers
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Parking

Self parking (surcharge) , RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

The Kitchen - This restaurant specializes in Mediterranean cuisine.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Metropolitan. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the health club or fitness facility.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?