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BYPILLOW Amari

2.0 star property

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Photo gallery for BYPILLOW Amari

Hallway
Superior Double Room | Premium bedding, minibar, in-room safe, desk
Reception
Lobby sitting area
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
$118
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
Rekalde Zumarkalea 12-14, Bilbao, 48009
  • Place, Guggenheim Museum Bilbao
    ‪2 min walk‬
  • Place, Plaza Moyua
    ‪6 min walk‬
  • Place, San Mames Stadium
    ‪16 min walk‬
  • Airport, Bilbao (BIO)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Basic Double or Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

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About this property

BYPILLOW Amari

Hotel in Bilbao City Centre
Along with self parking, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
BYPILLOW Amari offers 28 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

BYPILLOW Amari features a library, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Bilbao hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

BYPILLOW Amari is a smoke-free property.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 18 per day)
  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between October 1 and April 1.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 18 per day
  • Nearby parking fee: EUR 18 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Cosmov Bilbao Hotel
Cosmov Hotel
Cosmov Bilbao
Cosmov
Amari by Pillow
Cosmov Bilbao Hotel
BYPILLOW Amari Hotel
BYPILLOW Amari Bilbao
Cosmov Bilbao Hotel**
BYPILLOW Amari Hotel Bilbao

Reviews

BYPILLOW Amari Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 275 out of 439 reviews
Rating 8 - Good. 127 out of 439 reviews
Rating 6 - Okay. 27 out of 439 reviews
Rating 4 - Poor. 7 out of 439 reviews
Rating 2 - Terrible. 3 out of 439 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent areas and great location
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
This little hotel really surprised me! The check-in was so easy and friendly and the room was small but so well designed and comfortable. I was traveling alone in Bilbao and it was a really great landing spot for me..
Stayed 1 night in Jun 2025

8/10 Good

vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it is minutes away from the Guggenheim. The first stop on the airport bus drops you off directly in front of the hotel. Many food / cafes on the street. Not far from metro if you want to go further. Upon arrival, the concierge staff was extremely helpful at sharing information of what to do in the city. On another day, they helped me book a bus to my next destination as the website was in Spanish only. My room was lovely and clean. The bed was comfortable and along with the coffee/tea there were biscuits (nice surprise). I think my room must have been on the main piping as I heard all the water running from floors above/below me… It didn’t bother me but a little nosier than expected. That said, I would still stay here again.
Stayed 1 night in May 2025

4/10 Poor

Russell, Brooklyn

Stayed 1 night in May 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and friendly with lots of local knowledge
Stayed 2 nights in May 2025

10/10 Excellent

nicole

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Zillah

Traveled with group
Disliked: Staff & service, amenities
Strange sounds when shower and toilet used, could also hear this from other rooms. No luggage racks. Large room, basic and needed dusting. Walking distance to Guggenheim. Shuttle bus to airport 2 mins away
Stayed 1 night in Apr 2025

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Zheyi

Traveled with partner
Liked: Staff & service
- Excellent location and staff - Others are average.
Stayed 3 nights in Nov 2024

10/10 Excellent

JUANA FLORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Comfortable bed. Window overlooking street. Shower worked well.
Stayed 1 night in Nov 2024

10/10 Excellent

Suzie Q

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, nice vibe
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities
Front desk staff were incredible! Housekeeping staff were very friendly and did an excellent job!
Stayed 5 nights in Oct 2024

10/10 Excellent

Hasan Fikret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024

10/10 Excellent

Milona, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, friendly and helpful staff.
Stayed 2 nights in Oct 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really please with the location, so close to the Guggenheim and an easy walk to the old town.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Great location, friendly and helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonnie

Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Traveled with group
Nice and clean. Perfect location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh, Green Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice hotel in a very good location near the Guggenheim. There are shops, cafes, and restaurants close by. The airport bus stops directly in front of the hotel. The staff at the front desk are charming and helpful. The maintenance staff are friendly and do a great job. Helpful extras here include a fridge, a kettle, a lounge with a tea and coffee station. There's even a filtered water bottle filling station. Beds are comfy and the shower is great.
Stayed 6 nights in Aug 2024

10/10 Excellent

Patrick, Huntington Station

Liked: Amenities
Very close to the Guggenheim and a short walk to some great restaurants. Running up and down the river was invigorating
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction site next door
Stayed 1 night in Aug 2024