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Beverly Hills Vacation Packages

The hosts were friendly and helpful. The facilities were super clean and comfortable. There was even a tiny garden to sit out in the evening. We enjoyed our stay.

Beautiful property

C

room comfort and location were great. quality of housekeeping should be checked more often it would appear as we were basically out of body wash in the shower and hand soap at the bathroom sink. as i come prepared the dribble we did use up worked out fine for our overnight stay. shower could have used a lil emphasis as well. overall good for location, price and ease of booking.

The hotel staff was extremely nice and welcoming, and it was great to have the extra space in our room, especially since we were traveling with our kids. Unfortunately, the hotel was extremely loud during our stay. One morning, there was even a group of kids playing hockey in the hallway directly in front of our door at 7:30 a.m., which was pretty disruptive. The breakfast was convenient and nice to have available, but the breakfast area itself was not very well maintained. Unfortunately, the same was true for the pool area, which was not clean at all and could definitely use more attention. Overall, we really appreciated the kindness of the staff and the extra room for our family, but the noise level and lack of cleanliness in the common areas took away from what could have been a much better experience.

I had an image of my US passport, which includes a photo, in my cell, and I had various credit cards, plus - of course - the hotels.com itinerary number. They rejected all of these, saying I needed to show them an ID. So they wouldn't give the room I had paid for, and at 8 pm I had a find another hotel.