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Berry Creek Vacation Packages

I booked a 2 night stay for our elderly parents through Expedia. Upon checking in, my husband advised the hotel staff that the 2nd night was not required and he would like to cancel he 2nd night The hotel told him that was possible; however, for the refund we would have to contact Expedia. He contacted Expedia right away. Expedia contacted Larkspur and Expedia was told that no refund could be issued once check in had occurred. As this sounded quite ridiculous, my husband went to the hotel to speak with the “manager”. He was told by this manager that she could not refund the full amount. We also found out the hotel was able to book our parents’ room to another guest for the second night. The amount the manager of Larkspur refunded to us was $20. We have traveled extensively over the years and have never, I repeat never, experienced such dismal customer service. The manager was in no way helpful, and considering the room was able to be rented for the 2nd night, she should not be the person addressing guests’ concerns. Avoid this hotel unless you’re 100% certain you will not need to cancel or change your stay. In fact, I suggest you avoid booking this hotel at all costs, and seek alternative hotels in the Roseville area.

Almost perfect...I was 90 degrees when we got there and only then that we found out the entire building doesn't have AC. Not because it wasn't working, but it was never equipped with one. Having to carry all of our stuff using the stairs since there were no elevators was fine too. That AC is a must!

The Hotel is great. There's nothing bad you can say. I love that's in the center of downtown Davis and you can walk to everything.

You must choose this hotel! The staff is helpful and lovely, the rooms are great, the breakfast is delicious, and the pool is clean and at a perfect temperature!