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Get an overview of this hotel
4-star Bergamo hotel, connected to a shopping center in Stazione

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
Smoke-free property

Location

Located in Stazione, this golf hotel is within a 10-minute walk of Centro Congressi Giovanni XXIII and Humanitas Gavazzeni Hospital. Piazza Vecchia and Papa Giovanni XXIII Hospital are also within 3 mi (5 km). Bergamo Station is only a 3-minute walk and Bergamo Alta Funicular is 15 minutes.

Hotel Features

This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, spa services, a business center, and concierge services are onsite.

Room Amenities

All 88 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include room service and premium bedding.

Languages Spoken

  • English

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Mercure Bergamo Centro Palazzo Dolci

Viale Papa Giovanni Xxiii 100, Bergamo, BG 24121

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 8 per person (approximately)
  • Self parking fee: EUR 15 per day
  • Valet parking fee: EUR 15 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 13 per pet, per night
  • Late check-out fee: EUR 18 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the SGS (3rd party expert - Global) sanitization guidelines.

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

LGBTQIA friendly

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 13 per pet, per night

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the SGS (3rd party expert - Global) sanitization guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Bergamo Palazzo
  • Bergamo Palazzo Dolci Mercure
  • Mercure Bergamo Palazzo
  • Mercure Bergamo Palazzo Dolci
  • Mercure Palazzo Bergamo
  • Mercure Palazzo Dolci
  • Mercure Palazzo Dolci Hotel
  • Mercure Palazzo Dolci Hotel Bergamo
  • Palazzo Dolci
  • Palazzo Dolci Mercure Bergamo
  • Accor Bergamo Palazzo Dolci
  • Mercure Bergamo Palazzo Dolci Hotel Bergamo
  • Mercure Bergamo Centro Palazzo Dolci Hotel
  • Mercure Centro Palazzo Dolci Hotel
  • Mercure Bergamo Centro Palazzo Dolci
  • Mercure Centro Palazzo Dolci
  • Mercure Bergamo Centro Palazzo Dolci Hotel
  • Mercure Bergamo Centro Palazzo Dolci Bergamo
  • Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Hotel Amenities

Renovations + Closures

This property is closed from December 16 2020 to January 10 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This business-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Bergamo Centro Palazzo Dolci is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Shopping center shuttle (surcharge)
  • Elevator
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1800
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Spa services on site
  • Free reception
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Breakfast available (surcharge)
  • Bicycle repair station
  • Concierge services
  • Snack bar/deli
  • Street parking
  • Laundry facilities
  • Total number of rooms - 88
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Mercure Bergamo Centro Palazzo Dolci offers 88 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 26-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Bidet
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Local maps
  • Bed sheets not available

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

L'Accademia - This lobby lounge serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ecotours nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby

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