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Hotel Excelsior San Marco

4.0 star property

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Photo gallery for Hotel Excelsior San Marco

Front of property - evening/night
Equipment storage
Exterior
Lobby sitting area
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
$148
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Place, Via XX Settembre
    ‪6 min walk‬
  • Place, Duomo
    ‪9 min walk‬
  • Place, Piazza Vecchia
    ‪11 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

Down comforters, minibar, in-room safe, desk

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Living room | 30-inch flat-screen TV with digital channels

Suite

  • 377 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Down comforters, minibar, in-room safe, desk

Deluxe Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(68 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room

  • 204 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Down comforters, minibar, in-room safe, desk

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Down comforters, minibar, in-room safe, desk

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room selected at Check-In

Room selected at Check-In | Down comforters, minibar, in-room safe, desk

Room selected at Check-In

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room | Down comforters, minibar, in-room safe, desk

Business Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Excelsior San Marco

4-star hotel in Citta Bassa
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Hotel Excelsior San Marco offers 155 accommodations with minibars and safes. Beds feature down comforters. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hotel Excelsior San Marco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Roof Garden Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Hotel Excelsior San Marco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1009 reviews
Rating 8 - Good. 287 out of 1009 reviews
Rating 6 - Okay. 48 out of 1009 reviews
Rating 4 - Poor. 16 out of 1009 reviews
Rating 2 - Terrible. 3 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Traveled with partner
Pleasant room. A pity about the small shower and difficulty in plugging the kettle in. Otherwise fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekte Unterkunft für einen Städtetripp

Eine super Location, sehr zentral, ein ausgezeichnetes Frühstück und ein einwandfreies Zimmer mit Blick auf die Cita Alta. Auch waren Sie sehr unkompliziert als wir mit unseren beiden Fahrräder einen Einstellplatz über die Nacht gesucht hatten. Wir haben uns sehr wohl gefühlt und kommen gerne wieder.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was situated in ideal location for access to both the old and new town. Quiet and clean. Staff provided excellent service. Breakfast was included and had lots of options to choose from. Stayed in older part of hote and wished we wd have upgraded to renovated room as shower bery small.
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrea

Stayed 1 night in Aug 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Old fashioned hotel in good location for old and new town.
Stayed 1 night in Aug 2025

8/10 Good

Iain

Traveled with partner
Liked: Cleanliness, staff & service
The rooftop restaurant menu was poor and overpriced, they could have made better use of the outdoor area with a bar so residents could enjoy the fantastic view of citti altta instead of the small internal bar which was not too inviting.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy either out front the hotel or in their garage for $25 bucks a night, location was great short was to “Città Alta”, great neighborhood and staff was extremely helpful. Breakfast was good as well lot of selection to chose from 6:30-10am were the times for breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin Albert

Stayed 2 nights in Jul 2025

6/10 Okay

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel and convenient to the airport for early flights. The hotel lobby is dated and lacks atmosphere.
Stayed 1 night in Jul 2025

10/10 Excellent

Adeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, breakfast excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, had a big, gorgeous room with a balcony to the front of the hotel. Breakfast was plentiful, very helpful staff. Can’t fault the hotel, would stay again, great location for funicular and train station. Frequent bus service , bus stop outside hotel
Stayed 3 nights in Jun 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sta

This was the fourth hotel we stayed in on our trip and clearly the best. Absolutely deserves 4* rating, customer service, breakfast, location and room quality were high. Perfect location between the rail station and the old city. The Aircon was much appreciated.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Clare

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This a great hotel on a great location. I have stayed there before and highly recommend ot
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent central hotel, good quality

Just here for one night, wanted somewhere central and near to the airport bus stop. This hotel is perfect for these requirements
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jun 2025