See all properties

Shilo Inn Suites Hotel - Bend

2.5 star property

Choose dates to view prices

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Indoor pool, seasonal outdoor pool, sun loungers
Plasma TV
Restaurant
Front of property - evening/night

Reviews

5.6 out of 10

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet friendly
  • Air conditioning
$85
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Deschutes River
    ‪2 min walk‬
  • Place, Central Bend
    ‪2 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Red Lion Inn & Suites Deschutes River Bend
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,146 reviews
Red Lion Inn & Suites Deschutes River Bend

About this property

Shilo Inn Suites Hotel - Bend

Hotel in Boyd Acres
An indoor pool, a fitness center, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shilo Inn Suites Hotel - Bend features 2 hot tubs, an indoor pool, a sauna, and a fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and a garden. Complimentary self parking is available on site.

Shilo Inn Suites Hotel - Bend is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 159 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 239 out of 1001 reviews
Rating 2 - Terrible. 245 out of 1001 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the worst I've had in 15 years. Overly deodorized, the smell was gagging. The carpet was damp and gooey, no art on any wall. Crappy furniture. Yikes. We asked for another room and was denied.
Stayed 3 nights in Aug 2025

6/10 Okay

Lacey

Traveled with family
Disliked: Cleanliness, amenities
This place could be so cool the way its set up, kind of like big cabins on the river, but it needs some maintenence and a little remodeling for sure. Rooms could definitely use some updating and thoroughly cleaned! We had zero towels in our room and then were only given 2 bath towels when I went to get them. Went to use the ice bucket and it had a beer can and popcorn in it and the lid looked almost moldy.
Stayed 1 night in Aug 2025

2/10 Terrible

matthew

Disliked: Cleanliness, property conditions & facilities
Had to stay on the third floor with an Alter-Abled 4A parent, asked for any type of room change, and none were offered. It would have been fine if there was an escalator, but just a stairwell with a ripped carpet on the first level
Stayed 1 night in Aug 2025

2/10 Terrible

Annette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely dirty. Should be investigated as a crime scene. Nasty.
Stayed 1 night in Aug 2025

4/10 Poor

Veronica

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
When we got into our room, there was a used loofah and a half-empty body wash bottle in the shower, indicating the tub had not been cleaned between guests. There were 4 towels in total in the bathroom - 1 was damp and 1 had a large brown streak across it. Again indicating the bathroom wasn’t cleaned between stays. The shower curtain liner was black with mold so much we didn’t even touch it, just showered with the liner open. DISGUSTING oversight. The room had old, stained carpet that made the entire room feel of stale cigarette smoke. The furniture was dusty, and there were big cobwebs in every corner. We would never stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Bethany

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Rick

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bend is expensive in the summer, let’s start there! The staff is great, kind and quite helpful. The location is convenient and centrally located. The rooms are spacious. The furniture in the living quarter was very old and antiquated. The hideaway couch/bed was extremely broken. The seating was mismatched and old. This place screams 80’s shabby, shabby. The lighting is poor but the kitchenette had good lighting. The towels were thin and didn’t dry well after a shower (I uses two towels). However for the price and area it checks off the boxes. I wouldn’t bring my family here but for myself it hit the requirements: bed, toilet, shower!
Stayed 2 nights in Aug 2025

2/10 Terrible

Brandine, Coquille

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, no elevator and had to walk. 3 flights of stairs. There was no toilet paper in the room, not towels, washcloths or hand towels. The room was dirty and didn’t look like anything was being taken care of. Not worth the money
Stayed 1 night in Aug 2025

6/10 Okay

Danielle

Traveled with family
Liked: Staff & service
This was a decent property for the price and considering we booked late.
Stayed 2 nights in Jul 2025

8/10 Good

Raymond

Stayed 8 nights in Aug 2025

2/10 Terrible

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was so dated as to be uncomfortable. Cigarette odor, stains, and 1970s decor. Time for a total overhaul
Stayed 1 night in Aug 2025

2/10 Terrible

Chelsea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely disgusting. We spent the first half hour after arriving, getting rid of GIANT flying insects from the room. Carpet was so loose and messed up that It's a tripping hazard. The couch was so messed up you couldn't even sit on it. No blanket on the bed. And the random dishes in the cupboards were broken, dirty and smelled terrible. The whole place was super gross and had a bad smell. But It was late night and most of the town was already booked so we decided to stay. Never again.
Stayed 1 night in Aug 2025

2/10 Terrible

Brittany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was so outdated and dirty it needs to be out of commission. They won’t even post a picture of a king suite online. Smelled like cigarette smoke, a used floss pick on the floor, and the phone was disconnected. Motel 6 is nicer. The nice woman at the front upgraded me to a bigger room after I complained of how gross it was. The bigger room had a toe nail and sunflower seeds on the carpet. Wall paper ripped, couch ripped up, and just as outdated. Very disappointing for how much I spent per night.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

2 ⭐️

Got to our room and the AC wasn’t working. The bathroom door would not close. Room smelled weird. Called and talked to the front desk. He said no problem we can switch you to a different room. Switched rooms, A/C worked fine. Bathroom door shuts. Getting ready to go to sleep and someone tried our door. Place is a bit run down. Staff were nice and helpful. I wouldn’t go to this one again.
Stayed 1 night in Aug 2025

8/10 Good

Cassie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I very much disliked the room we were booked with. It just wasn’t what I had expected from the online overall look and biking experience. But they had a one up and took care of me when I came back for accommodations that better fit my needs. The gal at the front desk (Crystal) really stepped up and handled our booking with professionalism. I recommend this hotel for the price, convenience and accommodation. But I would double check on quality.
Stayed 2 nights in Aug 2025

2/10 Terrible

CAROLINE

Disliked: Cleanliness, staff & service, property conditions & facilities
The few people were very nice, however, there was no one to clean the rooms. The pool, etc, was literally FOUL! When calling the front desk, although someone listens to the request, like towels, garbage collection, new sheets, nothing was done. We were there 4 nights.
Stayed 4 nights in Jul 2025

4/10 Poor

George

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was really run down and deep dirty. Though the bathroom and bed were clean. None of the outdoor lighting was on on 11:30pm when we got back. Stairs to the second floor and upper hall was all very dark and felt unsafe (for tripping).
Stayed 1 night in Aug 2025

2/10 Terrible

Amber

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Went in to prepay at 130p.m and get all the paper work completed. receptionist said to come back at 3 and my room would be ready. I came back at 3 and she said no it will be done by 4p.m i drove around came back at 4p.m .. my room still wasn't ready. I didn't get in my room until almost 5p.m i asked what was talking so long and apparently there weren't any clean hand towels.. WHAT?! I wasted 5000 dollars in gas driving around for hand towels. Anyways i got in my room with no hand towels which are clearly super important but they let me in anyways. My room was fairly clean until i spilled my soda, which i couldn't clean up cause i had no hand towels to do so.
Stayed 1 night in Aug 2025

4/10 Poor

Todd

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room came with a kitchenette with no utensils whatsoever, I mean nothing, however there was one pepper shaker and that was it, no salt shaker just a pepper shaker, nothing at all. The bed didn't have a blanket so I searched the room and found one in the top dresser drawer and it looked like it was 15 years old with frayed edges, the main pool was closed and the surrounding area looked like a jungle. The inside pool had a oily film over it and the hot tub was not heated, the fitness room wasn't fit for fitness and overall the property was run down and appeared not to be maintained very well, lots of differed maintenance. We stayed for one night so it was okay, wouldn't stay there again. At one point in time in history this place rocked.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed there numerous times but won’t go back

For the rate most of the amenities were not useable. The outdoor pool is closed although it says open until September. The hot tubs were colder than the indoor pool water and the sauna was out of order. Also the ice machines didn’t work
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a good remodel
Stayed 1 night in Aug 2025

6/10 Okay

Carla Jean

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This property was poorly equipped for high occupancy. Not enough pillows, only 2 moderate sized towels for a 2 queen room, noticeable stains and missing picture holes on the walls. Sprinkler head near restaurant broken and pouring buckets of water at night, and no breakfast options on property. Staff was all friendly and accommodating as much as their supplies allowed. This property was grossly overpriced at almost $250 a night.
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower had hair in it, no shower curtain. No cups for water or water available in room.
Stayed 1 night in Aug 2025

6/10 Okay

K.

Stayed 1 night in Aug 2025

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible stay. We paid extra for the kitchenette in the room and they were unable to provide any dishes for us to use the whole time. The room was not clean either. I do not recommend staying here.
Stayed 2 nights in Aug 2025