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Mercure Bedford Centre Hotel

4.0 star property

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Photo gallery for Mercure Bedford Centre Hotel

Exterior
Theater show
Breakfast, lunch, dinner served; British cuisine
Premium bedding, Select Comfort beds, in-room safe, desk
Breakfast, lunch, dinner served; British cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Gym
  • Room service

Explore the area

Map
2 St. Mary's Street, Bedford, England, MK42 0AR
  • Bedford Park
    ‪15 min walk‬
  • Priory Country Park
    ‪8 min drive‬
  • Box End Park
    ‪8 min drive‬
  • London (LTN-Luton)
    ‪34 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, Select Comfort beds, in-room safe, desk

Classic Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Classic Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, 1 Double Bed with Sofa bed, City View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Room, 1 King Bed, City View

Premium bedding, Select Comfort beds, in-room safe, desk

Privilege, Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, River View

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room, 1 Double Bed, River View

  • River view
  • Sleeps 3
  • 1 Double Bed

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Exterior

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About this property

Mercure Bedford Centre Hotel

Bedford hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Mercure Bedford Centre Hotel offers 120 accommodations with safes and hair dryers. Select Comfort beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 4230 square feet (393 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Mercure Bedford Centre Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Riverside Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
The Riverside Bar - This bar specializes in British cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Czech, Dutch, English, French, German, Italian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Riverside Bar
  • The Riverside Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4,230 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Self parking fee: GBP 5 per night
  • Pet deposit: GBP 25 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bedford Park Inn
Park Inn Bedford
Park Inn Radisson Bedford
Radisson Bedford
Radisson Park Inn Bedford
Park Inn By Radisson Bedford Hotel Bedford
Bedford Centre Hotel AccorHotels
Bedford Centre AccorHotels
Hotel The Bedford Centre Hotel By AccorHotels Bedford
Bedford The Bedford Centre Hotel By AccorHotels Hotel
Hotel The Bedford Centre Hotel By AccorHotels
The Bedford Centre Hotel By AccorHotels Bedford
Park Inn by Radisson Bedford
Hotel AccorHotels
AccorHotels
Bedford Centre Accorhotels
Mercure Bedford Hotel Bedford
Mercure Bedford Centre Hotel Hotel
Mercure Bedford Centre Hotel Bedford
The Bedford Centre Hotel By AccorHotels
Mercure Bedford Centre Hotel Hotel Bedford

Mercure Bedford Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 147 out of 357 reviews
Rating 8 - Good. 110 out of 357 reviews
Rating 6 - Okay. 48 out of 357 reviews
Rating 4 - Poor. 28 out of 357 reviews
Rating 2 - Terrible. 24 out of 357 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Had a lovely night here in a privilege room, Initially had to change rooms as there was a problem with a window, but the staff couldn't have been more helpful and found me another room straightaway. The room felt homely and had great views across the river and the town. The bed was so comfortable and the room was well equipped with everything we needed. The bathroom was great too. The only very small complaint was that all the windows were a bit drafty and could definitely do with updating, but everything else was fab.
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bedford rookery

Convenient for my work and family visit
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Business traveler
Liked: Staff & service

Ok, fair, reasonable, and easy parking

The staff were all lovely and the bar areas are really nice and modern. Location is good and has easy access parking. The rooms have been sort of updated, and look ok. Our complaint was the windows. They rattled all night and wind just howled. I got very little sleep. Am sure it wouldn’t of been as bad had it not been for the high winds last night
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cigarette Smoke

The Smell of smoke was pumping through the air vents and for a none smoking couple this was very uncomfortable. Cracked tiles were also seen throughout the bathroom.
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Stayed 1 night in Feb 2025

4/10 Poor

Russ

Disliked: Amenities, property conditions & facilities
It isn't a great place for the disabled due to some very narrow corridors, very small lifts and stairs to contend with, not great at all.
Stayed 1 night in Jan 2025

4/10 Poor

Phillip

Business traveler
Disliked: Property conditions & facilities
I arrived at the hotel lugged my bags into the room for a three day stay on business unpacked and then tried to put my keys and other valuables in the safe. the instructions were unintelligible but it simply did not work, the manager came and could not get it to work and he offered to move me or get it repaired first thing the next morning. Rather than upheaval I elected to stay in my room. Overnight I discovered the TV did not work, the extractor in the bathroom did not work and the light in the shower intermittently went off. I reported these first thing and was told they would be done or I would be moved. The next day when I returned none of the jobs had been done and I asked to be moved, all they could offer was a room with a single bed so I declined. The second issue is if you have a ground floor room on the opposite side to the river you face a small road and car park that god knows whet goes on in as it was noisy until 1AM and then the bin lorries or whatever arrive at 5.30AM to empty the bins so not restful. on moving my bags out the lift to the car park was not working. A very tired hotel IMO. NOT A WORD OF APOLOGY FROM THE STAFF ON CHECK OUT AND NONE OF THE "HOW WAS YOUR STAY" questions!
Stayed 3 nights in Jan 2025

6/10 Okay

Spencer

Traveled with partner
Liked: Staff & service
Fire alarm went off a few times in the night. Reception just said people are smoking in rooms like it’s normal. No real apology.
Stayed 1 night in Nov 2024

8/10 Good

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

KWABENA

Stayed 1 night in Dec 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 2 nights in Dec 2024

8/10 Good

Suzanne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Lovely hotel for a quiet stay but needing a bit of TLC this year viz one lift not working, no tea in the room and windows in poor condition. Staff wonderful! Thanks so much!
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an excellent stay again great position for town etc.
Stayed 1 night in Dec 2024

4/10 Poor

Peter

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
The hotel is advertised on hotels.com as having a gym (the main reason I booked it). Upon check in, I discovered that the gym has not been open for months. The remote control and the safe in the room were not working.
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

A bit of a late review for this first trip, however this stay was extremely pleasant and comfortable. The only issue I had was requesting a wine glass and help with the aircon system via the reception WhatsApp, but it took so long that I decided to go to the bar and get it myself and try my best to figure the system out. Reception did manage to come about 4 hours later, but this didn’t bother me as I think it was just natural human error. Overall though, the stay was extremely comfortable and staff extremely friendly.
Stayed 1 night in Nov 2024

6/10 Okay

George

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

A few unusual issues, but overall comfortable.

I stayed here a couple of weeks ago and had a really pleasant stay, so I decided to book again. I was a little disappointed this time however, as I noticed there was a hole under the sink with a pot noodle pot wedged in to cover the plumbing, so the backing hadn’t been properly covered. There were marks on the walls, a brown stain on one of the towels and the bath filled with water quite rapidly when showering, and wasn’t draining properly. The bed was comfortable, however I did find that the heating system disturbed me during the night as there were times the heating came on, then the aircon came on. I had this issue before but I managed to work the aircon system out, so it would be a handy tip to provide guests with instructs on the heating system so that they don’t fiddle with lots of random buttons. Aside from that, the room was very clean and spacious. I did mention this to reception, and sadly was not offered compensation as I believe almost £100 for one night, only to find a pot noodle pot as a makeshift cover was a little disappointing. This will not deter me from giving the hotel another go next time.
Stayed 1 night in Dec 2024

2/10 Terrible

Miss E

Disliked: Cleanliness, staff & service, room comfort

Disappointing!!

The room itself was comfy and well laid out, however once we opened the curtains our view was of a old balcony - which was locked, which hadn't been cleaned it what seems decades. The glass partitions were smashed and the windows were absolutely filthy which was a shame as we would've had a wonderful view of the river otherwise. We then were woken up by a fire alarm at 3am (i understand this cannot be helped) it went off for a very short time around 20 seconds, so we called the hotel on our mobile who told us this was due to a guest smoking in their room. Unsure how they managed to go to the room, investigate the cause and come back to silence the alarm within that short time frame. The fire alarm then went off again at 8am. We decided to check-out. We complained about the fire alarms upon check out the staff member stated "ahh yes 3 o'clock someone was smoking" i asked "and the 8am?" but mid-way through talking to us took a phone call on their mobile phone, put it down and hesitantly said "yeah it's normal" i asked for clarification whether they meant it was a routine alarm check? and they said "ahh yeah something like that" and picked her mobile up again to continue our call. It was awful communication and definitely added to our concerns regarding the health and safety of the hotel. Would not feel safe staying here if there was a real fire!!
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Nov 2024

10/10 Excellent

fta9734

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable room, only complaint is an alarm going off at 3am but it didn't last long
Stayed 1 night in Nov 2024