Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Lobby
Desk, laptop workspace, free WiFi, bed sheets
Lobby
Gym
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$130
includes taxes & fees
Mar 8 - Mar 9

Explore the area

View in a map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Place, Tamarack Conference Center
    ‪1 min drive‬
  • Place, Raleigh General Hospital
    ‪2 min drive‬
  • Place, Beckley Exhibition Coal Mine
    ‪4 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪14 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4

King Room

  • Sleeps 2

Similar properties

About this property

Tru by Hilton Beckley

Beckley hotel with free breakfast
A 24-hour fitness center, a snack bar/deli, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a convenience store, and a front-desk safe. Onsite self parking is complimentary.

Tru by Hilton Beckley is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 498 out of 762 reviews
Rating 8 - Good. 151 out of 762 reviews
Rating 6 - Okay. 66 out of 762 reviews
Rating 4 - Poor. 30 out of 762 reviews
Rating 2 - Terrible. 17 out of 762 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Clifford

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and clean rooms. Convenient access to the interstate and many dining options in the area. Small breakfast selection in the morning.
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Traveled with family and small children
Liked: Amenities
Initial room smelled like sewage so had to move rooms. Lady at front didn’t apologize when I went to desk to swap keys - just handed them to me. Lights in lamp flickered because they put non-dimmable lights in dimmable lamp. Heater worked but was a combo of cold and warm air coming out. Breakfast was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great place right off the highway! Clean and good breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bare bones but very quiet and immaculate.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff helpful. Beds way to soft, difficult to sleep on.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Room was very clean, staff was very courteous.
Stayed 2 nights in Nov 2025

8/10 Good

Christopher

Stayed 1 night in Oct 2025

8/10 Good

Domenica

Traveled with family
Liked: Cleanliness
Clean room and cleanliness of bkfst
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. All staff was friendly and courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The common areas as well as our rooms were clean. Hotel staff friendly and welcoming. Breakfast had a good variety and food was hot. The pancake machine was fun to watch and the pancakes fluffy. We will stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Tamela

Traveled with family
Liked: Cleanliness, staff & service
Lost power in half of room and had to call front desk- shower head needs to be installed better- shower aim is off do the way pipe was installed- room 109
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Beds comfortable with great sheets. Breakfast very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good! Friendly check in, nice clean room and good sleep! Enjoyed the pumpkin voting contest. Nice breakfast. We are happy campers!
Stayed 1 night in Oct 2025

8/10 Good

BENNETT

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Somewhat Spartan but comfortable and quiet. The desk staff at check in were not very welcoming. Breakfast was good and plentiful.
Stayed 1 night in Oct 2025

4/10 Poor

William

Traveled with partner
Urine stains on the bathroom floor. No hot water for tea in the Lobby. Only one employee at the front desk. Asked to refill but never did. No micro wave in the rooms. We could have made our own tea in the room like we did at Hampton. We will never stay at Tru. Hilton again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

JoEllen

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and someone was constantly cleaning the counter and filling the food warmers. Another meat selection would have been nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay at Tru Hilton

Lots of choices for breakfast. Although it would have been nice to have cinnamon rolls as other hotels do, lol. The room was very clean and comfortable. Loved the modern look and the was impressed with the relaxation area in the lobby where you could play pool or play board games or just sit and relax on the many seating options.
Stayed 2 nights in Oct 2025

10/10 Excellent

james

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room. friendly staff. no bs. enough parking. next to interstate 77 but you never hear it in the room. shower was all glass and that was the BEST PART
Stayed 1 night in Oct 2025

10/10 Excellent

Maury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , good food options.
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had never stayed at a Tru hotel before this and it was excellent in terms of comfort, better than expected breakfast options. Beautiful location. Would highly recommend and stay here again!!
Stayed 1 night in Oct 2025