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Get an overview of this hotel
3-star Batavia hotel close to Batavia Downs Casino

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

Location

This family-friendly Batavia hotel is within 2 mi (3 km) of Batavia Downs Casino and Dwyer Stadium. Horseshoe Lake and PolarWave Snowtubing Park are also within 6 mi (10 km).

Hotel Features

This hotel features a water park (surcharge), a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and a children's pool.

Room Amenities

All 194 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with satellite channels. Other amenities available to guests include room service, premium bedding, and coffee makers.

Languages Spoken

  • English

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Quality Inn & Suites Palm Island Indoor Waterpark

8250 Park Rd, Batavia, NY 14020

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day and includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 11:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer and masks are required in public areas.Contactless check-out is available.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 20 per accommodation, per night

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and masks are required in public areas.

Contactless check-out is available.

The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

Hotel Names

  • Clarion Hotel Palm Island
  • Quality Inn Palm Island Indoor Waterpark
  • Clarion Hotel Palm Island Indoor Waterpark Batavia
  • Clarion Hotel Waterpark
  • Clarion Palm Island Indoor Waterpark
  • Clarion Palm Island Indoor Waterpark Batavia
  • Palm Island Indoor Waterpark
  • Palm Island Waterpark
  • Quality Palm Island Indoor Waterpark
  • Quality Inn & Suites Palm Island Indoor Waterpark Hotel
  • Quality Inn & Suites Palm Island Indoor Waterpark Batavia
  • Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

In addition to a water park (surcharge), Quality Inn & Suites Palm Island Indoor Waterpark features a waterslide and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center. Event facilities measuring 7560 square feet (680 square meters) include conference space. This family-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Quality Inn & Suites Palm Island Indoor Waterpark has designated areas for smoking.

  • Waterslide
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Water park access (surcharge)
  • Conference space
  • Free breakfast
  • Porter/bellhop
  • Restaurant
  • Meeting rooms
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 680
  • Luggage storage
  • Free RV, bus, truck parking
  • 24-hour business center
  • Conference space size (feet) - 7560
  • Gift shops or newsstand
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 194
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Arcade/game room
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Room Amenities

Quality Inn & Suites Palm Island Indoor Waterpark offers 194 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Batavia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Microwave
  • Premium TV channels
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Braille signage
  • Grab bar - near toilet
  • Bed sheets not available

Parking

Free self parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Guests are offered a complimentary continental breakfast.

The Oasis Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Chasers Lounge - This lobby lounge serves dinner only.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a water park (surcharge) and a children's pool.

  • Golfing nearby

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