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Best Western Crown Inn & Suites

2.5 star property

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Photo gallery for Best Western Crown Inn & Suites

Welcome to our reception area, featuring a reception desk, a small table with a vase of flowers, and framed certificates on the walls.
Relax in this cozy retreat with a single bed, desk, and flat-screen TV.
Welcome to the Best Western Crown Inn & Suites, a charming standalone hotel with a beautifully manicured lawn.
Work in comfort with a dedicated workspace featuring a desk, computer, and printer.
Enjoy a meal at this well-equipped dining area with a variety of food and beverage options.

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
8210 Park Rd, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Batavia Downs Casino
    ‪16 min walk‬
  • United Memorial Medical Center
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, pillowtop beds, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Crown Inn & Suites

Batavia hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Crown Inn & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out. Onsite self parking is complimentary.

Best Western Crown Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Best Western Crown Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1005 reviews
Rating 8 - Good. 324 out of 1005 reviews
Rating 6 - Okay. 157 out of 1005 reviews
Rating 4 - Poor. 99 out of 1005 reviews
Rating 2 - Terrible. 50 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dominick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stop on way to vacation

It was great place was nice only down fall was pool was out of service for being painted which wasn’t said when I booked it so my kids were disappointed but all and all place was great
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
There wasn't much control over the heat/ventalation. The curtains captured much of the heat as there no way to hold them away from vent (I ended up putting the empty ice cube box next to itto push the curtain against window).
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
the front desk staff were very helpful. breakfast was very good. The room was clean and tidy. It was. very nice stay .
Stayed 1 night in Apr 2025

8/10 Good

VINCENT, CLIFTON HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ralph

Stayed 1 night in Mar 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic hotel

The pool and spa were down and wad unfortunate because that was a selling point for my kiddo on our long car drive. The hotel was clean and quiet. No other complaints
Stayed 1 night in Feb 2025

6/10 Okay

Jeanine

ok
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Traveled with group
Liked: Property conditions & facilities

Brewfest

Front desk person was friendly, professional, and excellent. Breakfast (biscuits and gravy) was very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Property conditions & facilities

Quick Get away

Stayed 1 night in Feb 2025

2/10 Terrible

Katie, Cortland

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Amber

Stayed 2 nights in Jan 2025

6/10 Okay

Stephanie, Burlington

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There was no one at the front desk for our arrival. We waited 5-6 minutes until someone arrived on their phone. Room was clean and comfortable. Breakfast was not up to the reviews (egg & sausage patties were questionable). Morning staff at checkout was lovely, friendly & very personable.
Stayed 1 night in Jan 2025

6/10 Okay

Kristy

Stayed 1 night in Jan 2025

10/10 Excellent

Karoline G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2024

6/10 Okay

Jonathan

Liked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

polly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 1 night in Nov 2024

8/10 Good

Eileen

Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was amazing 👏 🙌 😍 ✨️ ❤️ 💖 great 👍 👌 😀 I love their staff ❤️ ♥️ 😀 💕
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and updated
Stayed 1 night in Nov 2024