Holiday Inn Express & Suites Collingwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Collingwood by IHG

Exterior
Point of interest
Exterior
Point of interest
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Hot Tub
$107
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
500 HUME STREET, Collingwood, ON, L9Y 5A4
  • Place, Sunset Point Park
    ‪20 min walk‬
  • Place, Collingwood Harbour
    ‪6 min drive‬
  • Place, Cranberry Resort Golf Course
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(155 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Comm, Access Tub)

9.6 out of 10
Exceptional
(15 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(8 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(29 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

9.8 out of 10
Exceptional
(17 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, assigned at check-In

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(82 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Collingwood by IHG

Collingwood hotel close to Sunset Point Park
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Collingwood by IHG offers 93 air-conditioned accommodations with safes and irons/ironing boards. Pillowtop beds feature premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Collingwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

10 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Collingwood by IHG features 10 hot tubs, an indoor pool, and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1058 square feet (98 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 10 hot tubs
  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,058 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Collingwood
Holiday Inn Express Suites Collingwood
Holiday Inn Express Suites Collingwood by IHG
Holiday Inn Express Suites Collingwood an IHG Hotel
Holiday Inn Express & Suites Collingwood by IHG Hotel
Holiday Inn Express & Suites Collingwood by IHG Collingwood

Holiday Inn Express & Suites Collingwood by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1086 out of 1410 reviews
Rating 8 - Good. 230 out of 1410 reviews
Rating 6 - Okay. 56 out of 1410 reviews
Rating 4 - Poor. 13 out of 1410 reviews
Rating 2 - Terrible. 25 out of 1410 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence

Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place , been going here yearly for the last 4 years. It’s very family friendly , safe and clean .
Stayed 2 nights in Jul 2025

10/10 Excellent

Gracelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as clean and well-equipped as we have come to expect from Holiday Inn Express. The staff was efficient and friendly, particularly the lady who looked after the breakfast lounge. Negatives: The TV channels needed a built-in guide with better selection. And while the bsthroom was spacious and super-clean, the design of the sliding door allowed a big gap.
Stayed 1 night in Jul 2025

10/10 Excellent

Shery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nidhi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful one night at this hotel. The check-in was so nice, the girl was so wonderful to check us in. She made it so pleasant for us after spending almost 12 hours out in the sun for an event in Collingwood. I felt very taken care of. The beds were absolutely so comfortable. The rules were so clean and it felt really really nice to be in this hotel. The breakfast was incredible. We had to take it out because we were getting late for an event and Daniella who worked in the café gave us takeout boxes. Encourage us to come back and told us to visit the spa close by when we were ready to come back to Collingwood. All in all I had a five star experience. We will definitely be coming back and honestly these hotels are even better than the ones that we pay so much more money for. Thank you so much for making the experience so wonderful. We had the best sleep of our life And we will be definitely coming back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Ramy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jean-Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hermin

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience is amazing we are enjoying our stay very amazing hotel great hospitality everything is more than perfect
Stayed 1 night in Jul 2025

2/10 Terrible

Marly

Stayed 1 night in Jul 2025

8/10 Good

Sabrina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was awesome! Great staff, super friendly. And I know it’s not their fault, but the hot tub just wasn’t working for the weekend we stayed… other than that though fantastic! Will definitely be staying again, hot tub or not! :)
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained and clean, it was fairly quiet for a busy summer weekend.
Stayed 1 night in Jul 2025

8/10 Good

Bizhen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2025

10/10 Excellent

Gowtham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lianne

Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy, Oshawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property, spacious room and friendly staff. The only thing missing is in room recycling bins.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

really incredible place and the amazing people behind it
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful especially the breakfast staff who went above and beyond each morning to deliver a great breakfast, they were quick to replace food as it ran out and where such a delight to speak with. Even when the hotel appeared full, they brought in tables and chairs to extend the breakfast room into the lobby. Rooms where spacious and clean and kids enjoyed the pool as well. Overall great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lori

Stayed 2 nights in Jun 2025

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed here for first time in the accessible 2 queen suite. Everything was very clean. The “suite” was nothing special. It was same size and layout as a standard double queen room. We were disappointed the tv is not a smart tv for such a new hotel, and there were no complimentary bottles of water in the rooms. The swimming pool and hot tub are extremely small. Ok for small kids. Not sufficient for adults. The fitness centre (room) has 3 treadmills, a stationary bike and a bench with weights, open 24/7. The breakfast was hot and decent. No bacon but lots of sausage and scrambled eggs. It was extremely busy when we were there and tables were limited. The hotel does have quiet hours beginning at 10pm which made it more enjoyable in the evenings. Space is a premium at these new hotels. Next time we will opt to Stay at an older hotel, as new isn’t always better.
Stayed 3 nights in Jun 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great hotel -‘wonderful breakfast - just the hot tub was not working
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn is back baby!
Stayed 1 night in Jun 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Gayle

Traveled with partner
No view, coffee provided was horrible,
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025