The following facilities or services will be unavailable from October 31 2023 to April 30 2024 (dates subject to change):
The property will be renovating from January 2 2024 to February 16 2024 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
In addition to an outdoor pool, Gran Hotel Havana 4*Sup by Escampa Hotels provides a sauna and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.
Gran Hotel Havana 4*Sup by Escampa Hotels is a smoke-free property.
Gran Hotel Havana 4*Sup by Escampa Hotels offers 145 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Self parking (surcharge)
Available in all rooms: High-speed internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Grand Place Bistrot - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Comprehensive recycling policy
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 8
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
No gap period between guest stays
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.