Hotel is ok. Rooms are tiny but clean with comfortable beds. Staff are very nice but young. I don't think they are trained properly in customer service as they were very friendly and tried but didn't seem to really know how to provide service.
The first night I returned to my room and it sounded like the rooftop bar was in my room. The front desk said they would ask that the music be turned down. I offered to move hotels if they would refund my stay. They would not provide a refund and despite the hotel being totally sold out - they suddenly found me an upgraded quiet room.
After I moved rooms, with not even an offer of help from the hotel staff, they told me I could only stay in the new room for one night and had to move back to my original room the next morning!!
By this time it was 11:00pm. I again asked for a refund and said I would change hotels. After a brief exchange the hotel finally agreed I could stay in the new room both nights.
If you plan to stay - be sure to ask for a quiet room and consider an upgraded room.
Chic modern hotel located Barcelona's city center, 25 meters from Barcelona's Plaza De Catalunya and 50 meters from Las Ramblas.More
Great hotel in excellent location. Close to metro, lovely restaurants and bars nearby but not too touristy. Staff were excellent and very helpful. It was my mum's birthday and they brought some cava on our arrival to celebrate
Located in Downtown Barcelona, this boutique hotel is within a 10-minute walk of Hospital Clinic and Casa Mila. Casa Batllo …More
We stayed here in our way from Barcelona to Valencia. It is close to Tarragona in another town. The hotel was wonderful and staff very helpful. Buffet breakfast was included and it had many options. I went on May, so I got not the best weather, but the price was very good.
Traveller from Ecuador
This family-friendly Salou aparthotel is located near the beach, within a 15-minute walk of Cala Font Beach and Cala Crancs …More
Upon arrival I wasn't able to check in until 3pm but that was no problem as I was still given my hotel card which also acts as you portaventura entry card and the hotel stored my case until my room was ready at 3pm.
When I returned after 3pm to take my case to my room I had found that the hotel staff had already taken my case to the room.
The staff are very friendly and there is a wide variety of choices at the buffet breakfast and evening meal. The dining staff are very welcoming too especially rosa, as I was on my own she always went out of her way to say hello.
This was my second stay at the hotel having stayed here is 2014. Lovely hotel and ideal situation for portaventura as it is situated practically at the theme park entrance and also the newly opened FerrariLand. As a hotel guest you also get a good discounted price on tickets for Ferrari Land.
I'm sure I'll be back! Muchas Gracias Hotel Portaventura !
Traveller from North West. UK
In the PortAventura theme park and a short walk from the sandy beaches of the Costa Dorada, Hotel PortAventura is …More
Well so far i liked it. The only thing cheap rooms are really old and condition is not amazing. But once i payed for upgrade 10 euros a day i got a really good one, huge with comfy bed and even sofa!
Hotel is defo not for young people. If you are 16-35 go somewhere else for sure. For kids its good.
Breakfast is poor, but you can always go somewhere else to eat.
Elena from Moscow
Set in very spacious gardens and sunny terraces this modern spa complex is located only 450 meters from both Lloret and …More