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We absolutely loved at stay at Chateau Star, it was more then what we expected. Breakfast buffet was exceptional. Staff were friendly and helped as much as they could given language barrier, really only had 1 staff member who spoke English which was great as we weren't proficient with the translation apps immediately. Rooms were clean and we were super comfortable. There were plenty of restaurants and cafes, along with sone corner stores a short walk away. We will definitely be staying there again.

Nice~

Excellent Breakfast: easy to access, many options, staff are very helpful and willing to help. Front registration: fast check in/out. Professional and Provide answers and solutions very quickly. Room: spacious, comfortable and clean. Surroundings: convenient stores and various dining options Shuttle: driver s very friendly, helpful and thoughtful. Overall very nice hotel. Will stay with them if coming to Shanghai again.

Room was very small. Air conditioning did not work well. Room was very warm. Loud construction every morning woke us up.

My stay was excellent. I would definitely stay again and or recommend others to the hotel. Staff and service was first class.

One of the best hotels I have ever stayed in. The peaceful Zen like atmosphere was such a lovely refuge after a day of running around in the craziness of Shanghai. The most gorgeous environment. Beautiful room, delicious food, fabulous spa. But mostly all the staff were unbelievable. So warm, helpful, and friendly. Didn’t want to leave.

Amazing - we loved it so much - beautiful gardens and very clean - nothing bad can be said - thank you very much