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Tunnel Mountain Resort

3.5 star property

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Interior entrance
Indoor pool
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping
$119
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Place, Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.2 out of 10
Wonderful
(65 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(68 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

8.8 out of 10
Excellent
(36 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(45 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(44 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Tunnel Mountain Resort

3.5-star lodge in Tunnel Mountain District
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Tunnel Mountain Resort provides a sauna and a fitness center. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center. This family-friendly lodge also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Tunnel Mountain Resort is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1167 out of 1884 reviews
Rating 8 - Good. 486 out of 1884 reviews
Rating 6 - Okay. 148 out of 1884 reviews
Rating 4 - Poor. 50 out of 1884 reviews
Rating 2 - Terrible. 33 out of 1884 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, room comfort

Good option

It’s the third time we stay there, the sauna is awful (both of them) and in need of an urgent renovation. The room are very good, we stayed in a loft with a full kitchen and it’s a great option for families. Overall the hotel is good, close to the city but not so much that you don’t rest, the bus stop is very conveniently located in front of the hotel and it’s definitely the best way to go to town (that or walking). We will probably be staying there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zzz
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to make home base in Banff

Great cabins with kitchen. Perfect for a family that wants multiple rooms. Kitchen is small but functional. Internet didn’t work the whole week we were there which was difficult. Could use a hot tub.
Stayed 5 nights in Jun 2025

10/10 Excellent

Heeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet & beautiful location for the whole family. Comfortable & cozy stay during unexpected raining too
Stayed 3 nights in Jun 2025

8/10 Good

Dalila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Marius, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Beth

Liked: Cleanliness
Disliked: Amenities
The room was nice and clean The fitness center is very outdated equipment was not working old. Nowhere to get water and I didnt see any sanitizer spray to clean equipment. Also not a 24 fitness facility
Stayed 1 night in Jun 2025

8/10 Good

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel but did not realize our room would be underground with little light
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. I’m very clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and great location
Stayed 6 nights in Jun 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely detached cabin type accommodation, ideal location out of the way.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark-Baeley, San Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tunnel Mountain Resort is a fantastic home base for exploring Banff National Park, offering a cozy and comfortable mountain retreat. It’s about a 5-minute drive to downtown Banff or a 20-minute walk if you’re up for a scenic stroll. There's a complimentary Roam bus stop nearby, making it easy to get around without a car. Accommodation: We stayed in a Mountain Cabin, which had a rustic charm but felt modern and clean. It came equipped with a full kitchen, fireplace, and even a private deck—perfect for morning coffee with a view. bed was comfortable and spacious bathroom. Service: Staff were friendly. Check-in and check-out were smooth and efficient. Overall, Tunnel Mountain Resort strikes a perfect balance between nature and convenience. Whether you're hiking, skiing, or just relaxing, it's a great place to unwind after a day in the Rockies. While it doesn’t have luxury hotel frills, it delivers great value and convenience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ngoc, Burnaby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and nice. The property was perfect, although there weren’t any kitchen paper towels provided.
Stayed 2 nights in Jun 2025

10/10 Excellent

zi qi

Stayed 1 night in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 5 nights whilst visiting Banff. There is a bus stop outside the resort to go downtown, and reception provided us a bus pass to use. Overall the room was very comfortable, although the kitchen did lack some basic cooking items, but we got around that.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and we really liked it. The only issue was the exhaust in the room stopped working and was not fixed during our stay. Also the kitchen stove top was not heating as much
Stayed 5 nights in Jun 2025

8/10 Good

Vicky Tsai

Traveled with group
Liked: Cleanliness, property conditions & facilities
We really appreciated the three beds and the kitchenette in the room. The property is nice and quiet and close to downtown. The staff at the front desk was very nice. The bathroom needs to have hooks for the bath towels.
Stayed 3 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The location of the property is beautiful- very close to a scenic overlook you can easily drive walk or bike to. Close to hiking as well. Easy 15 min walk (downhill) into Banff- be aware the wLk back would be a steep uphill and take prob twice as long but the hotel provides free public bus passes so you don’t have to deal with parking in Banff (so busy!). Bus runs every 20 min or so. The room was as described, kitchen was great for convenience with a family and to save money on eating out. Staff was very friendly and answered all questions. The location is very convenient off the highway from Calgary and close to Banff. Rates were quite reasonable, on the lower end of Banff considering you got a kitchen and in our room selection- two toilets and a bedroom plus loft with two queens beds in it. Those were our main needs. Cons were - laundry facilities were a major bummer. Only two coin machines for the entire property. That seems strange for so many rooms and a place where families often stay. One of the machine sets wasn’t working so that exacerbated the problem with many people in line and some frustration over lack of machines. Property was a little outdated, still generally clean though, although our room had a little bit of ick in the caulking around tub- but honestly most hotels do. Lots of dust on door frames and such in our room but again, generally clean and fine for knowing it’s an older property. Pool was smaller, basic, but nice for kids. Overall a good spot.
Stayed 6 nights in Jun 2025

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, nice to have a kitchen in the room, having 3 bed option is nice. Everything is as expected for a 3 star hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Ginette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Gautam

Stayed 1 night in Jun 2025

10/10 Excellent

?

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for dog family, we loved our stay
Stayed 1 night in Jun 2025

10/10 Excellent

Chamkaur Singh

Stayed 5 nights in Jun 2025

10/10 Excellent

Isaac, Pasadena

Stayed 2 nights in Jun 2025

10/10 Excellent

HAZEL

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love being right next to nature!
Stayed 2 nights in Jun 2025