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Tunnel Mountain Resort

3.5 star property

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Interior entrance
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping
$102
includes taxes & fees
Nov 26 - Nov 27

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park Information Centre
    ‪19 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪20 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.2 out of 10
Wonderful
(66 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom | Eco-friendly toiletries, hair dryer, towels

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(46 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

8.8 out of 10
Excellent
(38 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(48 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(73 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and King Bed

  • Sleeps 4

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About this property

Tunnel Mountain Resort

3.5-star lodge in Tunnel Mountain District
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Tunnel Mountain Resort provides a sauna and a fitness center. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center. This family-friendly lodge also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Tunnel Mountain Resort is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1200 out of 1926 reviews
Rating 8 - Good. 486 out of 1926 reviews
Rating 6 - Okay. 156 out of 1926 reviews
Rating 4 - Poor. 48 out of 1926 reviews
Rating 2 - Terrible. 36 out of 1926 reviews

Reviews

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get downtown, but also far enough away to feel like your at a cabin.
Stayed 3 nights in Aug 2025

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty and worn out, stuff is nice though

Very old and dirty, only bathroom updated, the rest is just disgustingly worn out and dirty
Stayed 3 nights in Jul 2025

8/10 Good

Christa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Quiet, clean, comfortable and cozy. Left a suggestion with front desk to add a second mirror somewhere outside the bathroom. There is no breakfast at hotel but there is coffee in the lobby. (Didn’t know this until we checked out our last day)
Stayed 2 nights in Aug 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with the loft (king size bed) was great. Two bathrooms, 2 tv’s with a kitchen. Perfect for a family. The pool was nice too.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amy, abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Taruna

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good location,clean with improvement opportunities

The hotel is at good and quiet location with the bus stop at its door way. Yet it is not too busy as in the downtown. The room was well equipped, clean. I like the simple kitchen. However, there is only two sets of washer/dryers. One set was out of order during my stay. The other set was always busy. Yet, the laundry closed at 10pm. For the room, it sleeps 4 people, but there were only two chairs. I hope the hotel can improve these two areas. The AC unit control cannot turn off the loud fan. I don’t know if it was by design or malfunctioned.
Stayed 2 nights in Aug 2025

8/10 Good

Jestus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not new, that was my first impression. But after staying for two nights, i think it was quite a decent stay. Beds were comfortable, staff were helpful. You can hear noise from the train midnight though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Taruna

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

10/10 Excellent

Aamir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Binoy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place with kids and rooms has small kitchen
Stayed 4 nights in Aug 2025

6/10 Okay

John, kirkland

Traveled with family
Liked: Staff & service, amenities
Good except for noticeable issues with maintenance and some odd omissions. Refrigerator, table, and 2 of 4 chairs all rocked back and forth. Window handles falling off. Provides an oven, but no baking pans or gloves. Dishwasher was a comical forest of directionless tines -- making loading the dishwasher a puzzle. Staff very nice, efficient check-in, etc...but there are basic maintenance issues not being addressed that need to be at these price points.
Stayed 2 nights in Aug 2025

8/10 Good

Anthony Paul

Liked: Property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like home away from home
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Nehraz

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerardine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place in Banff due to the close proximity to town. Staff are professional and always accommodating
Stayed 4 nights in Aug 2025

6/10 Okay

Cortney

Stayed 2 nights in Aug 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a small kitchen in the room. It’s very convenient to make breakfast. The room is big and comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service

Large room w/kitchen but needs update/too expensiv

Good: room is large, kitchen has basic materials to cook in, room looks to be renovated, front desk staff nice, ease of parking Bad: price ($500 us avg/night) too high for basic room, shower has mold, sofa bed has stains and uncomfortable), interior doors don't close properly additional info: walk to town is steep and about 20 minutes, free ROAM bus stop is right in front but wait is 20-30 minutes and always crowded, need to temper expectation due to high price
ceiling peeling
shower mold
sofa bed mattress stain and needs replacing
Stayed 5 nights in Jul 2025

10/10 Excellent

Maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities
staff at the front desk are super friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vincent Chuck Yim

Liked: Amenities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Sook

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean unit
Stayed 4 nights in Jul 2025