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Tunnel Mountain Resort

3.5 star property

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Photo gallery for Tunnel Mountain Resort

Enjoy a stylish living space with a dining area, kitchen, and comfortable seating.
Escape to a serene winter wonderland with a cabin featuring a glass front, wooden deck, and evergreen surroundings.
Two single beds with wooden headboards and white bedding, set beneath a sloping ceiling with pendant lighting.
Welcome to a well-maintained building with a professional office space, flanked by potted plants and a mailbox.
Relax by the pool with a view of the surrounding landscape through large windows.

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.4 out of 10
Exceptional
(62 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(63 reviews)
  • 645 sq ft
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

8.8 out of 10
Excellent
(35 reviews)
  • 650 sq ft
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(44 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(42 reviews)
  • 650 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Tunnel Mountain Resort

Lodge in Tunnel Mountain District
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Tunnel Mountain Resort provides a sauna and a fitness center. Wireless Internet access is complimentary. A business center is on site. This family-friendly lodge also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Tunnel Mountain Resort is a smoke-free property.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1132 out of 1830 reviews
Rating 8 - Good. 475 out of 1830 reviews
Rating 6 - Okay. 141 out of 1830 reviews
Rating 4 - Poor. 50 out of 1830 reviews
Rating 2 - Terrible. 32 out of 1830 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome large rooms with everything you need, wood burning fireplace was fantastic, kids used the pool and the scenery was amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

QiYun

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cody

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck! Staff are always super friendly and the rooms are perfect for small families and short stays.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alykhan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Apr 2025

8/10 Good

Darwin

Needs some new carpet in the rooms.
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica, Vaughan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
This is the 2nd time we stayed at this resort. We enjoyed how clean it was the first time, so we went back. It was a different story this time around. Hair all over the bathroom floor, the carpet looked like it hasn't been vacuumed for a while, etc.
Stayed 6 nights in Apr 2025

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room is nice and clean, but there is this distinctive smell that we have to constantly spray the room with the air fresher. Lucky we always carry one in our luggage. Bathroom is nice and updated except for the towels that I think look very old and worn out, time to throw away and change to new towels. But overall our stay is good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ludy

Liked: Cleanliness, staff & service, property conditions & facilities
Would come back!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Breanne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dog friendly property. Staff were very nice and helpful suite was clean and had everything we needed.
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Banff

Perfect place for our overnight stay. Able to sleep all family members comfortably. Great location. Great price point. Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Pool was clean and staff were super friendly. We will definitely come back!
Stayed 2 nights in Apr 2025

6/10 Okay

Zandrhea, Calgary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This was our first stay at Tunnel Mountain and the photos gave the impression that the suites were clean as shown but when we arrived the suite we stayed at had a terrible smell that was only relieved when we aired out the suite by opening all the windows and doors. We also had to buy candles and air freshener to make it bearable. We were only there one night so we just dealt with it. The washroom could use more dusting and the tables needed to be wiped. Overall it’s not the cleanest suite but the location and staff were great.
Stayed 1 night in Apr 2025

6/10 Okay

joma

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff are good and accomdating. However pool is outside and not connected to the place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms that are clean. Wipeable chairs and surfaces. 1000x better than Douglas Fir across the road
Stayed 3 nights in Apr 2025

10/10 Excellent

Bikram singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed this hotel. Only downside’s no hot tub!
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Stayed 1 night in Mar 2025

8/10 Good

Julie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a pleasant stay at Tunnel Mountain Resort. It is a good value for Banff. We slept well and enjoyed the spectacular views right outside our door. We noticed that the kitchen and bathrooms could have been cleaner (e.g., food crumbs on floor and redness in shower). The sauna was clean and pleasant.
Stayed 4 nights in Apr 2025

4/10 Poor

Songpol

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cabins, great location

This is a great location with helpful, friendly staff. At check in we got a three day bus pass, internet, kindling and firewood. Our pet was treated to a dog bed, bowls, treats and a ball . We had a cabin and the privacy and cleanliness is top notch. The views were spectacular
Stayed 3 nights in Apr 2025

10/10 Excellent

Raymond

Stayed 2 nights in Apr 2025