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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Stunning mountain views surround this elegant hotel, featuring a grand central entrance and beautifully balanced architecture.
Relax in a stylish room with a large bed, nightstand, and vase of flowers.
Relax in this stylish living room with a sofa, armchairs, and a coffee table.
Welcome to our lobby, featuring a reception desk, seating area with sofas and armchairs, and elevators.
Enjoy a casual dining experience in this inviting space with a long communal table and individual seating areas.

Popular amenities

  • Hot Tub
  • Bar
  • Air conditioning

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds Pet Friendly

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | 1 bedroom, down comforters, desk, laptop workspace

Standard Loft

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 King Bed (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(129 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(117 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

3-star hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel features a hot tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Elk & Avenue Hotel is a smoke-free property.

Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

Chinese (Mandarin), English, Filipino, French, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (CAD 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1090 out of 1700 reviews
Rating 8 - Good. 385 out of 1700 reviews
Rating 6 - Okay. 153 out of 1700 reviews
Rating 4 - Poor. 44 out of 1700 reviews
Rating 2 - Terrible. 28 out of 1700 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Kayla

Stayed 1 night in May 2025

10/10 Excellent

Katarzyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Wonderful staff, especially mr.Mathieu at the front desk. Would love to come back again!
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Room 249

Unfortunately, our room didn’t offer a nice view, as it was blocked by a large rooftop air conditioning unit. It was also a bit disappointing that the hotel doesn’t serve breakfast. However, the restaurant and café next door more than made up for it. The location was excellent—right in the heart of town, with easy access to shops and restaurants. Parking wasn’t ideal; even though we paid for it, spots aren’t guaranteed as it depends on how many guests are staying. Thankfully, we were able to park inside for our entire stay. Despite a few minor drawbacks, we still truly enjoyed our time there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Arooj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Jan 2025

10/10 Excellent

Liane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Suresh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively low price
Stayed 1 night in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

norm

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here twice and love the property
Stayed 2 nights in Apr 2025

10/10 Excellent

Chia-Chu Maria, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel for only one night as my daughter was having knee surgery in Banff the next day. I asked customer service if it was possible to leave her a “get well soon” note on he bed and they did it in a very nice way. My daughter was very excited
Stayed 1 night in Apr 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked and the original room assigned was not to our satisfaction. This was totally our fault as we inadvertantly booked a pet friendly room that we didn't need. Upon speaking to the desk staff, they immediately changed our booking to a corner room on the 2nd floor. It was wonderful. The hotel is nicely renovated but still portrays lots of European charm.
Stayed 1 night in Apr 2025

8/10 Good

Ella Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We raided a concern and the front desk clerk looked after us. We appreciated her listening and looking after us. I suggest the restaurant inside the hotel, very good food, nice ambiance. I have stayed there multiple times in the past and will be back again. Great location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Erlwyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Loyda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Good price. I has a sauna and a hot tub, both rate high for us. There were no outlets or lamp on one side of the bed. That was odd. There was no place to plug devices on one side of the king bed. It never happened to us before even in cheap motels.
Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

8/10 Good

Brenda L.

Liked: Cleanliness, property conditions & facilities
I feel that the reception people could be more friendly, our view was the wall from the other building. The main entrance of the hotel wasn't clean at all, and I am not sure why they were not able to send me the receipt after asking more than once.
Stayed 1 night in Apr 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful location, lot of dining option, walkable and friendly staff, rooms were big and quite and parking was underground and pretty safe.
Stayed 1 night in Apr 2025

10/10 Excellent

Caylib

Stayed 2 nights in Apr 2025

10/10 Excellent

Ginette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very helpful very knowledgeable, polite and friendly. I enjoyed my stay and would stay there again
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025