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Douglas Fir Resort and Chalets

3.0 star property

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Exterior
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop
Loft in Lodge | In-room dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Outdoor Space

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 420 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

  • 660 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Loft, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (2332)
$455 nightly
The price is $455 total
includes taxes & fees
Banff Rocky Mountain Resort

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star condo in Tunnel Mountain District
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. For a free ride to the slopes, hop on the mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect ski vacation with ski storage and ski passes.

Wireless Internet access is complimentary. Complimentary self parking is available on site.

Douglas Fir Resort and Chalets has designated areas for smoking.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1315 out of 3545 reviews
Rating 8 - Good. 1343 out of 3545 reviews
Rating 6 - Okay. 535 out of 3545 reviews
Rating 4 - Poor. 245 out of 3545 reviews
Rating 2 - Terrible. 107 out of 3545 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

denise

Liked: Cleanliness, property conditions & facilities
Really enjoyed our stay unfortunately the pool was closed but the water slides were amazing! The main floor of the room was also very cold the draft from the fire place and door made it freezing at night we did ask for more blankets but still was chilly!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hussein

Traveled with family
Liked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, room comfort

Never A Bad Time To Be In Banff!

Great place if you have young children, or just want an inexpensive place to stay. Property is certainly showing its age but was comfortable and clean. Water park and indoor play structure help keep the littles entertained on days with poor weather.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Amenities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here a few times. Hot tub and water slide is a big hit with our kids. Kitchen helps with food budget and access to complimentary transit is terrific.
Stayed 2 nights in Mar 2025

4/10 Poor

Ivy

Stayed 1 night in Mar 2025

10/10 Excellent

Hwa In

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rumi

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay with great self contained amenities would definately recommend, kids loved the water slide
Stayed 2 nights in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Excellent water park and indoor playground. The fireplaces definitely add to the winter ambiance. My family really enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

AMANDEEP

Liked: Cleanliness, property conditions & facilities
Great stay, nice clean rooms, swimming pool insu
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the fireplace in our room, and cosy cabin feeling. Comfortable bed. A little outdated but a good size for 2 people to live comfortably while on a ski trip. Kitchen very handy. Only thing we couldn’t find was a lighter for fireplace.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
The place has a cosy atmosphere, it feels like home. It has everything we need. The only issue we had was the key card was faulty. I have to go back and forth to the front desk to reactivate the key cards, which was not really much of a problem
Stayed 2 nights in Mar 2025

4/10 Poor

Conny

Disliked: Amenities, property conditions & facilities
We have visited and love many hotels in and around Banff, this is the first one that feels disappointing. Hallways and stairwells are a dark and winding maze, easy to get lost. Water leaks from the ceiling in the hallways. Old heating system has first level rooms very cold, upper level rooms hot. Hotel room doors run on old card key locks that failed. The big waterslides and hot tubs are nice, but the main pool was closed.
Stayed 2 nights in Mar 2025

8/10 Good

C

Traveled with family
Liked: Cleanliness, room comfort

Very good value accommodation for Banff

Stayed in one of the cabin apartments. Main bed and pull-down murphy bed were both comfortable, room was clean, especially the bathroom. We were on the main (ground) floor, there would be potential for noise from the room above if you had thoughtless neighbours. Free wood for the open fire is a nice touch. Very good range of TV channels available. Kitchen appliances are dated but everything you need is there. The free buss pass if you want it is a very good idea and the stop is right outside. Check-in staff were very helpful, friendly and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Jihui

Traveled with family
Liked: Cleanliness, room comfort
Great hospitality! Great people! A bit outdated but well maintained with cozy vibe. They had everything what we needed, outdoor indoor hot-tub, fireplace in the room, roam bus tickets, underground parking and the best view! There was some issue with shower water but they quickly tried to check and made everything right. Our family enjoyed our stay so much!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeni

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Water Park and indoor playground were amazing !
Stayed 1 night in Mar 2025

8/10 Good

Glen

Liked: Cleanliness
This property was as expected based on reviews we read prior to our trip. The resort is due for a general update but is convenient, clean, and good value. We had a unit with a loft. We were able to stay for a week of skiing in a unit with a bedroom, a loft with 2 added queens, 1.5 baths and a full kitchen for similar cost to a standard hotel room on Banff Ave. The resort also provides passes for the local ROAM transport down to the town centre, very convenient. We would stay here again.
Stayed 7 nights in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness, amenities
Staff was very friendly. Place was dated but it didn't bother me- was only there to sleep while we enjoyed everything that Banff has to offer..would stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Dan

Traveled with family
Liked: Room comfort
Updating/renovations required
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
great place. nice hottub and waterpark
Stayed 7 nights in Mar 2025