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Douglas Fir Resort and Chalets

3.0 star property

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace
Loft in Lodge | In-room dining
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Fireplace
  • Kitchen
  • Barbecue grill
  • Gym
  • Parking included
$118
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff Centre for Arts and Creativity
    ‪3 min drive‬
  • Place, Banff National Park Information Centre
    ‪3 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 660 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-size fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Loft, 1 Bedroom on the upper level of fourplex unit

  • 721 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star condo in Tunnel Mountain District
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. For a free ride to the slopes, hop on the mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect ski vacation with ski storage and ski passes.

Wireless Internet access is complimentary. Complimentary self parking is available on site.

Douglas Fir Resort and Chalets has designated areas for smoking.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Reviews

Douglas Fir Resort and Chalets Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1439 out of 3877 reviews
Rating 8 - Good. 1446 out of 3877 reviews
Rating 6 - Okay. 602 out of 3877 reviews
Rating 4 - Poor. 271 out of 3877 reviews
Rating 2 - Terrible. 119 out of 3877 reviews

Reviews

8/10 Good

Wenping

Traveled with family
Liked: Cleanliness
That hotel is old. But they have everything you need. Little far away from banff town, at least 30 minutes walk. Shuttle bus station just across from hotel. But town shuttles can not be counted, always delayed
Stayed 2 nights in Aug 2025

6/10 Okay

Jocelyn

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
It is extremely dated. The entire property is in need of a renovation. The room looked like it had furniture and bedding from 40+ years ago.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Noreen

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
beds are old and unbcomfortable - but kitchem and space is amazing large lots of room
Stayed 2 nights in Aug 2025

10/10 Excellent

Sueko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old buildings, but they kept the room very clean. Liked the mountain views from the room. Peaceful. Easy access to downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lu, Nashville

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Niken

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Property is old and dated.
Stayed 3 nights in Aug 2025

8/10 Good

Sherry

Traveled with family and small children
Liked: Cleanliness
Really quiet and beautiful surroundings. Nice to get a break from the busy downtown area.
Stayed 3 nights in Aug 2025

6/10 Okay

Hal

Disliked: Cleanliness, property conditions & facilities
The property is very old and dated, rooms are clean but carpets are clearly worn and dirty. Entire property is in need of upgrading, at the very least, new flooring and wall paint.
Stayed 1 night in Aug 2025

2/10 Terrible

Garry

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Only queen size bed with large, uncomfortable divot in the middle. Hallway carpet looked ancient and not evidently steam cleaned any time recently. Banff is expensive in general but this place is way overpriced! Kitchen cupboards were old and some didn’t close properly. Coffee table was chipped and looked like top had been glued on off-centre. Drapes couldn’t be overlapped to keep patio light out. Cleaning staff seem to have done pretty good job with the suite itself. Water park looked nice and apparently where owners put bulk of investment. Counter staff and check-in experience were fine. Would not return here or recommend to friends.
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old. Could use some love and care. Dirty vents and tape holding things together. Door handle in bathroom broken. Slide area cool For kids but again old and visibly dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Ric Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Location and water park are awesome
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The little kitchens that are available in the suites are nice to have
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Nice to be away from downtown Banff
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, amenities
Great hotel for families with kids. Old hotel but clean and friendly staff. Easy bus into town right out front.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abegail

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the price, great facilities even though sauna is not working when we visit, waterpark with 2 slides and 2 hot tub (indoor and outdoor) is still a plus! We also booked the loft with kitchenette which is very good for longer stay because we can cook our food. Service is also amazing, whenever we get back to our room from a long day tour, we get into a clean bed sheets, towels and empty trash cans. Property is outdated but overall is still amazing!
Stayed 3 nights in Aug 2025

4/10 Poor

Tanya, Morristown

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
For 15 years, we used to stay at the Douglas Fir with our 3 kids every summer. It is a great place for families because of the loft beds and little kitchen. We haven’t been back for 5 years and it really has gone downhill mainly because there has been almost no maintenance or upgrades. The loft apartment had damaged furniture, filthy kitchen seating with ripped cushions. The waterside and outdoor hottub are excellent for kids but the condition of the change rooms was gross. Douglas Fir has got a lot of good features, just be prepared for a very shabby yet expensive experience
Stayed 1 night in Aug 2025

10/10 Excellent

Maia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
good internet, roomy, hot tub and water slides are great
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Traveled with family

Showing its age...

The hotel is definitely showing its age. It's overdue for some renovations. The room was clean, but everything was worn out. The electrical outlets were so worn out wouldn't hold anything with any weight (like a phone charger), all the faucets were falling apart, and there was inexplicably a oval seat on a round toilet... Despite that, the kids liked the waterslide, and the outdoor hot tub was really nice after a day of hiking, and the staff was friendly
Stayed 2 nights in Aug 2025

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Nice property. Easy, thorough, informative, and friendly check in. A little dated, and we were disappointed that the hot tub closed at 9:00 pm.
Stayed 1 night in Aug 2025

8/10 Good

Glenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would be a good location to stay for a few days. We found it a little hard to figure out the parking and getting to our room. The room was large. AC worked well, and the fridge is full-size. Use the bus if you can to get downtown as parking is very limited.
Stayed 1 night in Aug 2025

2/10 Terrible

Suraj

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Many amenities that were not available for the price paid. Paid premium during peak season but wasn’t reflected what was advertised. Love Banff though
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious but a little dated. Full kitchen and 1.5 bath was nice after being cramped other places. Assigned parking spot, so no issues looking for spot. Staff super friendly.
Stayed 1 night in Aug 2025