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Aparthotel

Basecamp Suites Banff

2.5 star property

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Outdoor spa tub
Apartment, 2 Bedrooms | View from room
Exterior
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Place, Banff National Park Information Centre
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 305 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, 3 Bedroom

Apartment, 3 Bedroom | Living area

Apartment, 3 Bedroom

  • 1067 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Superior 3-Bedroom Apartment

Superior 3-Bedroom Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Superior 3-Bedroom Apartment

  • 1194 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

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About this property

Basecamp Suites Banff

Aparthotel in Downtown District
Along with self parking, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a dishwasher. Housekeeping is available on request.
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Basecamp Suites Banff features 2 hot tubs. Wireless Internet access is complimentary. This hot springs aparthotel also offers express check-in and express check-out. Onsite parking is available (surcharge).

Basecamp Suites Banff is a smoke-free property.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (CAD 30 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping mall
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Reviews

Basecamp Suites Banff Reviews

9.2

Wonderful

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 285 out of 394 reviews
Rating 8 - Good. 70 out of 394 reviews
Rating 6 - Okay. 23 out of 394 reviews
Rating 4 - Poor. 8 out of 394 reviews
Rating 2 - Terrible. 8 out of 394 reviews

Reviews

10/10 Excellent

Lori

Traveled with family
Liked: Amenities
Excellent location!! Great room!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric ZhiZhu

Stayed 1 night in Aug 2025

10/10 Excellent

Tao

Traveled with family
Liked: Cleanliness, room comfort
Place is clean and convenient.
Stayed 4 nights in Aug 2025

8/10 Good

ranjit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, definitely would come back
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The unit we stayed in was a two bedroom, well taken care of and updated! Just FYI, there is no parking with the unit and you can either take your chances with street parking or the lot next door has plenty of space for $30 a day. Staff was really nice! We needed a pull out sofa and there were sheets, pillows, and comforter provided upon arrival. The town is just next door! We went to eat every night, frequented the coffee shops, and even explored the night life! It’s a small town, but this place is right in the heart of it and super well kept. Nice and quiet too. Bit pricey on a weekend but would absolutely visit and stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, room comfort

Expand your vacation with this convenient location

Location, location - staying here will make everything you do around Banff so easy! Plenty of space for our family of 5. Check-in and out was so easy. Absolutely would do this again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dipti

Traveled with family
Liked: Amenities
Parking was the only issue
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

The access/lock system is inconvenient….prefer card key access over push pads everywhere. The TV remote didn’t work even after the battery was replaced…???? The luggage rack was bent and wobbly. The light bulb for the lamp by the sofa was burnt out. The suite was clean and beds comfortable. A 3 star experience at best!
Stayed 1 night in Jul 2025

8/10 Good

Stephen, Gerrards Cross

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: good quality location easily walkable to all downtown sites. Situated on a relatively quiet side street. Reasonable sized accommodation in our two bed suite. Cons: the suite contained no wardrobes or space for clothes to be unpacked other that a few rows of clothes hooks. Didn’t work well for a five night stay for a family of four. The parking is linked to the shopping centre on the same block and is very tight to navigate for Canadian sized cars. Costs CAD 35/day so not cheap. I had a slight problem on checking in where, unknown to me, the hotel had already charged my card 3 days beforehand, despite me having booked as ‘pay at property’ in Expedia. This led to me having to pay additional credit card fees unnecessarily
Stayed 5 nights in Jul 2025

8/10 Good

Suchi

Traveled with family
Liked: Room comfort

Great location

Great location. Overall good but the property floors were dirty. My socks turned black day 1 so I mopped the entire unit. I also thought the bedding could have been cleaner.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Claude

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, the Units are exceptionally clean and YES we will stay here again the next time our travels take us to Banff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was the best. Next door to groceries and a liquor store. Next to the grocery store is the bus stop for the Roam bus that takes you all over Banff. Restaurants all in a 5 minute walk too, yet because Basecamp is around the corner from the restaurants it is nice and quiet. The rooftop hot tub was amazing also.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Basecamp Suites Banff was a perfect place to stay for our family of 5. The suite was very clean, in walking distance to amenities and shopping. Beds were comfortable and the suite had a nice deep tub/shower. Overall, we can’t wait to go back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort

great location in Banff

We enjoyed the location in downtown Banff, close to shops, a market, and public transit stops. Parking was $35 a day, which was pricey and difficult to park a large SUV. We also enjoyed the kitchen and space with the living room and table.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jixin

Stayed 3 nights in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic! We could walk anywhere in downtown Banff quickly. Grocery is right next door. We appreciated the fully equipped kitchen so we could prepare our own breakfast and lunch. The suite was clean and modern. We loved it and would recommend it to anyone!
Stayed 7 nights in Jul 2025

10/10 Excellent

Samuel CZ

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it!
Stayed 1 night in Jul 2025

10/10 Excellent

NYREE

Stayed 5 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness
Great location Helpful staff clean accommodations
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Navroop

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Ashok

Traveled with family
Liked: Amenities
lovely location. views were beautiful. rooms were tiny. bathrooms esp one shower was leaking and not working properly. poor communication about use of spa on the roof and undisclosed rules. manager downstairs not available to speak to clarify.
Stayed 2 nights in Jun 2025

10/10 Excellent

ILdar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Jennica

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs!!!! And when we got ready for bed there was hairs all over the bedding! I messaged the manager and no response. Also there is a train right outside that the horn blows every three hours 11pm, 2am and then around 6am. The next morning my sister stepped in puke that was right down the street. Parking is 30 dollars a day. The hot tub is in a parking lot. The only good thing is location but do you really want to chance it if you get bugs lol!
Stayed 3 nights in May 2025