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Basecamp Suites Banff

2.5 star property

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Photo gallery for Basecamp Suites Banff

Outdoor spa tub
Superior Apartment, 2 Bedrooms | Living area
Exterior
Apartment, 2 Bedrooms | View from room
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms

  • 450 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedroom

Apartment, 3 Bedroom | Living area

Apartment, 3 Bedroom

  • 1067 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | Living area

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 305 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 3-Bedroom Apartment

Superior 3-Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Superior 3-Bedroom Apartment

  • 1194 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

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The price is $861 total
includes taxes & fees
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About this property

Basecamp Suites Banff

Aparthotel in Downtown District
Along with self parking, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a dishwasher. Housekeeping is available on request.
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Basecamp Suites Banff features 2 hot tubs. Wireless Internet access is complimentary. This hot springs aparthotel also offers express check-in and express check-out. Onsite parking is available (surcharge).

Basecamp Suites Banff is a smoke-free property.

Languages

English

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (CAD 30 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping mall
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 334 reviews
Rating 8 - Good. 58 out of 334 reviews
Rating 6 - Okay. 21 out of 334 reviews
Rating 4 - Poor. 5 out of 334 reviews
Rating 2 - Terrible. 8 out of 334 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property was clean, efficient and in a VERY good location. The unit is VERY small! There is NO closet, no room for a suitcase in the bedroom and only ONE drawer in the entire apartment. Also, the parking is VERY convenient BUT there is a $30 per day charge. Just know in advance what you are getting.
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property is fantastic. Easy walk to the entire downtown area. Two coffee shops with breakfast items, a grocery store and a liquor store within a 2 minute walk. Also, easy to leave in your vehicle and head to Sunshine or Norquay. The pictures of the room are a little deceiving. They are accurate, but taken in a way to make the rooms look bigger than they are. There are no closets and it feels more like a hotel room than your typical two bedroom VRBO. It had some dishes and cooking pans, etc., but you shouldn't plan on making complex meals. They do supply coffee filters, coffee, tea, salt, pepper and an oil (not sure what kind). The parking garage next door was convenient, but it is $30 per day and only allows one entry/exit. You cannot leave and come back multiple times per day without paying the hourly rate. Their system was broken 5 out of the 7 days. We were told there was free parking at the train station but we never used it. Overall, the place is clean, well maintained, with relatively new furnishings, etc. I would stay there again if we returned to Banff.
Stayed 7 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort

DON’T STAY HERE if you have to use the pullout bed

My friends and I booked a 2 bedroom room that was advertised for 6 people total (2 beds & 1 sofa bed). The dishes all had a film on them upon touch (clearly not cleaned properly), but otherwise the room was nice and amenities were good too. When it came time to sleep it was a different story. We pulled out the sofa bed for our 5th guest and were astonished at what we saw. There were MUTIPLE hairs all over the mattress, I’m talking of all colours and sizes (obviously accumulated over time from multiple people) all over the mattress and the biggest stain on the mattress as well. It was absolutely disgusting and looked like it has never been cleaned never mind vacuumed. On top of that, the sheets for the sofa bed were also dirty and there was only a duvet cover and pillow with no case or sheets over it. I couldn’t believe how unsanitary it was. Our friend slept on the couch using the hot tub towels as a blanket as that felt like a cleaner option than the sofabed inside. After seeing the state of that bed, it made me question the cleanliness of the other rooms too and I honestly felt gross sleeping in my seemingly clean bed. If we had 2 guests that had to use that sofabed we honestly would have had to change hotels. I don’t know why Basecamp advertises that this room sleeps 6 when the sofabed is in that state. It is very disappointing considering the cost of the room. I’ve stayed at Basecamp resorts in Canmore several times and I know they have better standards than this
Stayed 1 night in Feb 2025

10/10 Excellent

Bailey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay! Modern, very spacious, great price and perfect location central Banff.
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Pilar

Liked: Cleanliness, room comfort
It was a great stay. My only suggestion is a much bigger sign at the front. Drive past it
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, property conditions & facilities
Très facile d’accès via stationnement. Proche de tout.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
I would stay here again it’s perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort

Great

Great location great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Ting

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2024

8/10 Good

Belinda

Traveled with family
Liked: Cleanliness, room comfort

Great location, fabulous hot tub, compact rooms

Overall we were happy with our Christmas stay at Basecamp Suites. Location is wonderful. Honestly you'd have a hard time beating it. It's next to the IGA and only a few minutes to walk to the meeting points for nearly all major tour companies (the high school and the train station). The hot tub was AMAZING and we were surprised to find that most nights we had it to ourselves. We definitely weren't expecting that kind of privacy on the week of Christmas. There were a few downsides - the beds were comfortable but something about the mattress was really hot. It was nearly like it was retaining body heat? It got to the point where my son had to sleep with the windows open (in December!) to cool down. They value privacy. We didn't really speak to anyone much during our visit. It's all remote check in, staff are there but are inside a separate glassed off room. It's not a bad thing necessarily but it definitely felt a little impersonal at times. When we did need assistance, staff were available pretty promptly by phone. Probably the biggest downside is that it is compact to the point of cramped at times. No bench space for makeup or toiletries much. Nowhere to keep luggage. With a whole family in the two bedroom apartment we were definitely tripping over things a bit. We had a great stay but there may be better options for the price. I'd still be open to staying elsewhere next time.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness
Good place to stay, parking is $30-50 per day though.
Stayed 1 night in Dec 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, kitchen and all suite facilities were good. Enjoyed the roof top hot tub.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent location. Short walk to everywhere. Lots of dining option nearby. Room is very clean. Love our stay.
Stayed 5 nights in Dec 2024

8/10 Good

Nancy

Traveled with family
Liked: Room comfort

Day in Banff

We had a family night out to Banff. Location was great. Unfortunately no parking but there is a Parkade quite literally attached to the building. Out unit was great for our family, love the bedrooms and the beds were comfortable. It would definitely be a good set up for a longer stay. I think a really good clean/upkeep check is necessary; definitely mildewing smell and one of the bathrooms smelt like old water or something super stale. They also have a warning about a cleaning fee if you don’t clean prior to leaving. I understand turning over rooms in a timely fashion but that’s hotel’s responsibility not the guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Limei

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Karli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location and great kitchen facilities. All the staff were friendly and helpful. Would definitely stay there again!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jake, Rapid city

Liked: Cleanliness, property conditions & facilities
Book this place. All of stuff you want to do in Banff is right there. Newly remodeled. Very quite. Whole family loved it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Genny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent front desk staff! The place was in top shape, and perfectly clean. Make sure to read all the info they email / text you before arrival. It has all the information you need to get in after hours.
Stayed 2 nights in Nov 2024

10/10 Excellent

YUEE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024