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Banff Caribou Lodge and Spa

3.5 star property

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Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Restaurant
Corner Suite with Spa Bath | Living area | Flat-screen TV
Indoor spa tub
Corner Suite with Spa Bath | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
The current price is $356
includes taxes & fees
May 29 - May 30

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(108 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(46 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(67 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

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About this property

Banff Caribou Lodge and Spa

3.5-star hotel in Uptown District
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
In addition to a full-service spa, Banff Caribou Lodge and Spa features a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 765 square feet (71 square meters) include conference space. This hot springs hotel also offers a fitness center, spa services, and a vending machine. Onsite self parking is complimentary.

Banff Caribou Lodge and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1770 out of 3266 reviews
Rating 8 - Good. 845 out of 3266 reviews
Rating 6 - Okay. 431 out of 3266 reviews
Rating 4 - Poor. 136 out of 3266 reviews
Rating 2 - Terrible. 84 out of 3266 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Feb 2026

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were extremely friendly and helpful
Stayed 2 nights in Feb 2026

8/10 Good

James

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Beds where nice and the lobby is awesome
Stayed 3 nights in Feb 2026

6/10 Okay

Daniela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Originally had rooms on the first floor, the smell of chlorine was overwhelming and burned our eyes and noses. Staff was very accommodating and moved us to different rooms, for a fee. The rooms were clean and beds and pillows were very comfortable. The soap, shampoo and conditioner are very nice but extremely scented, would be nice to have an option for sensitive skin.
Stayed 3 nights in Feb 2026

10/10 Excellent

Adeboye M

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff convenient and clean
Stayed 2 nights in Jan 2026

8/10 Good

Sandra Friedli

Liked: Cleanliness
Room was clean. We had 2 double beds which was perfect for my daughter and I. Good parking underground and easy to drive to sunshine for skiing. The Keg is the attached restaurant. We ate there our first night as we got there late. Just wanted a light soup and had the lobster bisque. It was ok. We had dinner in town the other nights.
Stayed 4 nights in Feb 2026

10/10 Excellent

David Allen

Stayed 3 nights in Dec 2025

10/10 Excellent

aimee

Stayed 1 night in Jan 2026

10/10 Excellent

Josh, Lloydminster

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great and clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The beds were nice. The staff was great! The location was good.
Stayed 8 nights in Feb 2026

8/10 Good

Katrinka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and good restaurant
Stayed 3 nights in Feb 2026

10/10 Excellent

Terry

Stayed 7 nights in Feb 2026

4/10 Poor

Lindsay

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was super outdated. Wasn’t very clean, so much dust everywhere and worn out furniture. Remote controls were filthy I had to Lysol wipe them. They also reuse the bottles for lotion and soap just refilling them as needed which is pretty gross. We almost left in the middle of the night. Would never stay here again. Only good part was having the keg in the building.
Stayed 1 night in Feb 2026

6/10 Okay

Steve

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff were amazing. Our Room next to pool smelled as though the hot tub was at the end of the bed. Plumbing and hotel need some love. Time for a Reno.
Stayed 1 night in Feb 2026

6/10 Okay

Paul

Room was a bit old, but ok. Pillows were thick as cinder blocks though. Hot tub was great though, large and hot, sauna was good, area was clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Feb 2026

2/10 Terrible

Ramona

Stayed 4 nights in Feb 2026

8/10 Good

George

Stayed 1 night in Feb 2026

10/10 Excellent

Jake

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, dining was incredible
Stayed 1 night in Feb 2026

8/10 Good

Laverne

Everything was good
Stayed 2 nights in Feb 2026

8/10 Good

Koren

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love the smell of wood burning stove. Check in was easy
Stayed 2 nights in Feb 2026

10/10 Excellent

Jared

Stayed 1 night in Feb 2026

10/10 Excellent

Olga

Stayed 1 night in Feb 2026

8/10 Good

Enzo

Stayed 3 nights in Feb 2026

4/10 Poor

Miriam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture and walls in poor condition. Toilet flushing system broken. Pillows felt like a concrete block. Guests walking around in ski boots.
Stayed 3 nights in Feb 2026