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Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property

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Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Relax in our spacious lobby, featuring a comfortable seating area with a sofa and chairs, a dining table, and large windows with sheer curtains.
Relax in our spacious seating area with a large sofa and stylish bar, perfect for socializing.
Relax in the stylish lobby with a large sofa, bar area, and seating space.
Enjoy a city view from the large window, with a modern desk and black chair for work and relaxation.
Relax in this stylish room featuring a large bed, nightstand, desk, and kitchenette.

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
120 E Lombard St, Baltimore, MD, 21202
  • National Aquarium in Baltimore
    ‪6 min walk‬
  • Oriole Park at Camden Yards
    ‪11 min walk‬
  • Baltimore Inner Harbor Marina
    ‪12 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 550 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbor View

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbor View

  • 534 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn & Suites Baltimore Inner Harbor

Hotel in Downtown Baltimore
This smoke-free hotel features a fitness center, a business center, and conference space. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium satellite channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Baltimore hotel also offers a fitness center, a vending machine, and laundry facilities.

Comfort Inn & Suites Baltimore Inner Harbor is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 30 per night)
  • Cruise terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 15 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 174 out of 1001 reviews
Rating 8 - Good. 119 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 184 out of 1001 reviews
Rating 2 - Terrible. 350 out of 1001 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and bed, great location, breakfast, front desk helpful. Would stay there again. A little chilly in lobby, but it was cold outside.
Stayed 3 nights in Feb 2025

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jamaal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare Hotel

Literally probably the most unsatisfying hotel stay i have ever experienced. From the quality of the hotel to the room and it's not even close to what is displayed on the hotels.com website. Truly disappointed, unfortunately most of the hotels in the area were sold out due to an event.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great View

Close to the Harbor,
Stayed 2 nights in Feb 2025

8/10 Good

Ria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It's always cold in here. Ice machine is broken. But Great breakfast and friendly staff. Convenient and cheap. Always my go to emergency spot.
Stayed 1 night in Feb 2025

6/10 Okay

Alicia

Stayed 2 nights in Feb 2025

8/10 Good

Betryn D

Didn't stay. Upgraded my stay to a hotel with better reviews, for about the same price.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Location vs Substance

Location is Amazing..
Stayed 2 nights in Feb 2025

8/10 Good

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Lorene

Traveled with group
Disliked: Property conditions & facilities, room comfort

Update rooms 708 and 709

Hotel need to be 100% updated. Need new mattress. Taller toilet. New carpet in the hallway. One elevator was working. Breakfast not good.
Stayed 1 night in Feb 2025

2/10 Terrible

Joe

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast area was extremely cold every day, the staff is kind but the hotel and its services are not good at all
Stayed 4 nights in Feb 2025

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Carla

Disliked: Property conditions & facilities

Guests in Room 302

I assumed the hotel standards would have been top notch as it is in the heart of Baltimore's Inner Harbour but I was wrong. The breakfast needs to have a little more effort, including keeping the food warm. The elevator was janky & broken. The carpets throughout were dirty. Both ice machines were broken and very dirty. The bathrooms are very small and the toilet is unusually low to the ground, almost like a kids toilet, lol. Our bathroom shower had a hole in the ceiling. The best part of our stay was the cookies, fruit & coffee in the entrance lounge.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

D

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was very cold and noisy
Stayed 1 night in Feb 2025

6/10 Okay

Brittany

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

kenneth

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

shatia

Stayed 5 nights in Jan 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service

Go here now!

We loved this hotel! Very big and spacious, nice size tvs as well included. The only thing we did not like was the loose toilet that wobbled when we sat down on it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Victor

Liked: Staff & service
Disliked: Property conditions & facilities
Facility was in bad shape for some rooms though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Stayed 1 night in Dec 2024

2/10 Terrible

tsering

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smelly and the bathroom tap was leaking .
Stayed 1 night in Dec 2024