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Sheraton Inner Harbor Hotel

3.5 star property

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Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine
1 bedroom, premium bedding, pillowtop beds, in-room safe
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
300 South Charles Street, Baltimore, MD, 21201
  • Place, Baltimore Convention Center
    ‪2 min walk‬
  • Place, National Aquarium in Baltimore
    ‪8 min walk‬
  • Place, Oriole Park at Camden Yards
    ‪8 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪14 min drive‬

Room options

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About this property

Sheraton Inner Harbor Hotel

3.5-star Baltimore hotel, connected to the convention center in Downtown West
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Sheraton Inner Harbor Hotel offers 338 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 17 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 22854 square feet (2123 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Inner Harbor Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Grille - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mortons, The Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mortons, The Steakhouse
  • The Grille

Things to do

  • 24-hour gym
  • Books

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (22,854 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per stay
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Sheraton Inner Harbor Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ChristIne

Liked: Cleanliness, property conditions & facilities, room comfort
We came for a football game. Everything was wonderful.
Stayed 1 night in Oct 2025

4/10 Poor

John

Traveled with group
Liked: Staff & service
The bed was the absolute worst!!! The water pressure was horrible and no remote control in my room. Staff were great and friendly. But for the price the breakfast should be better.
Stayed 3 nights in Oct 2025

6/10 Okay

Emille, Reston

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The bones are old, the place is okay. Just needs a complete refresh. Felt like I was in the 90s, lots of dark wood, heavy accents. The front desk staff was DELIGHTFUL! Location is excellent. But the physical plant is just dated and it shows.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jean Francois

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Sara

Stayed 2 nights in Oct 2025

10/10 Excellent

Suriel

Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tanajah

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Worst breakfast!

Rooms are comfortable, but tired. Carpets in the rooms grubby and dirty, for example. The breakfast is the worst! Sausage so hard we used one to steady the wobbly table. Pick out the rotting fruit from the strawberries, and the longest wait for any ordered food from the kitchen. After seeing 2 lots of pancakes sitting to be served for 10 minutes, I went myself to ask the chef if they were ours (they were), and my kids didn't eat them as dry and crumbling. Horrible experience, and if it wasn't so convenient for the Ravens this hotel would go under.As a Marriott Bonvoy Elite member it saddens me, but we'll stay elsewhere next time.
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Buffy

Stayed 1 night in Oct 2025

8/10 Good

Vincent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old and wasn’t very clean
Stayed 1 night in Sep 2025

4/10 Poor

Ric

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated
Stayed 1 night in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

4/10 Poor

Danielle

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They failed to inform us that our room connected to another room so we were stuck in a room with adjoining door to our neighbor. The smell of marijuana and cigarettes blew through the vents all night. The worst part was being lied to that the parking was good for 24 hours during check in. At check out they claimed it was not. When I spoke with a supervisor she said it would be waived and I had the additional time with no charge. Later after check out I was then charged the extra fee. There was nothing about this hotel that was redeeming.
Stayed 1 night in Oct 2025

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager Tiffany and Krystal were rude dismissive and very unhelpful when I asked why my card was charged an additional 333 plus an additional 150. They couldn’t give me explanation I had to file a police report call my bank and call Sheraton corporate. I was discriminated due to my disability and skin color aswell as theft due to unauthorized charges which they refused to reimburse me or explain where those charges came from.
Stayed 1 night in Oct 2025

6/10 Okay

Robert, Arverne

Liked: Staff & service
Nice staff, escalators did not work, great size room
Stayed 1 night in Sep 2025

10/10 Excellent

Hope

👍
Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025

8/10 Good

Krystina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected. No complaints.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Sep 2025