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Balsam Vacation Packages

A very unique experience and one we would most certainly do again. The camper was well suited for the two of us. Very well organized and detailed, including a kleenex box! We were at a unit on top of the hill so the walk to and from the car and main office can be a challenge, but shuttles are readily available. The location is very scenic. One thing to note: access to town is doable but roads are winding and can be quite dark. Use your GPS. We truly enjoyed the stay and would return

I would not have rented out the unit some of the receptacles didn’t work light switches were upside down and some lights didn’t work microwave barely worked had to heat things up 2-3 times had to slam the door to get it to latch shower didn’t have a knob had to push it with a brush towels were clean and enough of them overall I believe the unit was over priced for the condition

Clean

The staff was great! Very kind and helpful. It’s a very good location between Gatlinburg and Pigeon Forge. I did get a non smoking room and upon entry it smelled of old cigarettes. We also had a fruit fly problem on night 2 which was likely coming from the air conditioning. Otherwise the room was spotless. Area is clean and safe.

Rooms needs to be updated. Pillows were awful. Staff very friendly. View was perfect and close to everything in downtown Gatlinburg.