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Mercure Ayr Hotel

3.0 star property

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Photo gallery for Mercure Ayr Hotel

Privilege, Double Room, 1 Double Bed, Sea View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Breakfast, lunch and dinner served
Golf
Daily buffet breakfast (GBP 17.95 per person)

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Dalblair Road, Ayr, Scotland, KA7 1UG
  • Ayr Beach
    ‪7 min walk‬
  • Ayr Racecourse
    ‪16 min walk‬
  • Brig O'Doon
    ‪6 min drive‬
  • Glasgow (PIK-Prestwick)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Sea View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 1 Double Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room (Classic)

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(9 reviews)
  • 226 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, Sea View

Privilege, Double Room, 1 Double Bed, Sea View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Double Room, 1 Double Bed, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Ayr Hotel

3-star Ayr hotel walkable to Ayr Beach
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Housekeeping is available on request.
Mercure Ayr Hotel offers 118 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and spring water baths.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 7 meeting rooms are available. This business-friendly hotel also offers a health club, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Mercure Ayr Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Mercure Ayr Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Health club

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 7.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Ayr Mercure
Ayr Mercure Hotel
Hotel Mercure Ayr
Mercure Ayr
Mercure Ayr Hotel
Mercure Hotel Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Ramada Ayr
Mercure Ayr Hotel Ayr
Mercure Ayr Hotel Hotel
Mercure Ayr Hotel Hotel Ayr

Mercure Ayr Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 223 out of 683 reviews
Rating 8 - Good. 238 out of 683 reviews
Rating 6 - Okay. 126 out of 683 reviews
Rating 4 - Poor. 61 out of 683 reviews
Rating 2 - Terrible. 35 out of 683 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Ann

Disliked: Cleanliness, amenities, property conditions & facilities
Internet not working even after complained, they tried to blame the weather. Not clean, furniture needs repairing. If my visit was not to bury my Mother I would have not stayed
Stayed 2 nights in Apr 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Disliked: Property conditions & facilities

This hotel needs work

The pleasant lady who checked me in gave me an upgrade to my room and that was most appreciated, especially the wonderful view. The hotel is very tired looking and my room wasn’t cleaned to a high standard. One of the tooth mug glasses in the bathroom had somebody else’s toothpaste marks in it and the tv table needed wiping as well as the remote control. Everything could have done with a deep clean. My room carpet had a black thread on it (not mine) and what looked like burn marks on the carpet. Hotel doors were well worn and needed painting and the iPad I touched to confirm my parking arrangements was gritty to the touch. I wanted to wash my hands because of this. The downstairs cloakrooms were chipped and tarnished and the whole place needs a lot more care. The flooring I saw beyond reception looked absolutely filthy so expecting staff to work in that condition is a pretty poor. I choose the Mercure as it’s a known brand in a good location but it gives an air of neglect and I would be reluctant to visit that brand again.
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Traveled with partner
Hotel needs refurbished out of date. The room was very dated. Furniture was terrible the windows were blown and need replacing. The views from the window are spectacular but were spoiled by the windows. Shame could be much more. Went for breakfast on the first morning the food was excellent. Also the staff were very helpful. Second day was terrible £14 each for the food. Nothing was ready had to wait for every single item. The receptionist had to help out. The breakfast staff not interested in any customer totally ignored everyone very poor. Never went back on the third day. Would not stay there anytime after that. Could be a lot lot better.
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
The hotel is dated in need of serious updating, ripped furniture in the waiting area the room itself had windows blown the cupboards and drawers does not look good. The staff were fine some were polite others just answered you. Breakfast first morning was great but the second day was very poor. Don’t think I would stay there again.
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from my room room was big and roomy the staff very helpful clean and comfy
Stayed 1 night in Apr 2025

8/10 Good

Ian

Stayed 4 nights in Mar 2025

2/10 Terrible

D

Disliked: Cleanliness, property conditions & facilities, room comfort
I am writing to express my profound dissatisfaction regarding the appalling state of the room I was given during my stay at Mercure Hotel, Ayr, and the inadequate handling of the issue thereafter.
Stayed 1 night in Mar 2025

6/10 Okay

Josephine

Stayed 1 night in Mar 2025

8/10 Good

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property in a central location in the city center. We found the staff (front desk and lounge) very friendly and helpful. Parking (paid) is directly behind the hotel. Rooms were clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynzi

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Struthers

Liked: Cleanliness, room comfort

Good location

Enjoyed our stay! Wasn't impressed with menu options so ate away from the hotel. Had paid for a "privilege" room which we were really pleased with until we tried to sleep. Two of the three windows would not close properly leaving visible gaps. This meant that there was traffic and seagull noise all night. Will not be returning any time soon!
Visible gap in windows,
View from 668
Stayed 2 nights in Mar 2025

4/10 Poor

David

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and cheerful
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Wonder stay, cozy and homely feel.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

james

Great hotel staff very friendly .Hotel is in a great positon.Beds very comfy room warm
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location easy parking close to shops and bars nice room quiet and friendly staff
Stayed 2 nights in Feb 2025

6/10 Okay

Johan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic large room with comfy bed. Pub next to it had people fighting which isn’t anything the hotel can control
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Stayed 1 night in Feb 2025

8/10 Good

Tahira

Liked: Cleanliness, staff & service
Great service by the staff. Property is very dated but everything is in working order.
Stayed 3 nights in Feb 2025