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Holiday Inn Augusta West I-20 by IHG

3.0 star property

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Photo gallery for Holiday Inn Augusta West I-20 by IHG

Exterior
Property amenity
Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
$120
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
441 Park West, Grovetown, GA, 30813
  • Doctors Hospital of Augusta
    ‪3 min drive‬
  • Augusta Mall
    ‪5 min drive‬
  • Augusta National Golf Club
    ‪10 min drive‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

Holiday Inn Augusta West I-20 by IHG

3-star Grovetown hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Augusta West I-20 by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1855 square feet (167 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Holiday Inn Augusta West I-20 by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Stayed 1 night in May 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone who works there was very respectful, attentive and truly hospitable! Stay here- it’s clean, nice and has the amenities you’ll need for a stay- the bar is nice and the breakfast is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Fred

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!!
Stayed 2 nights in Apr 2025

8/10 Good

DEB

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Just OK

It’s ok. The water pressure isn’t great but everything else is ok
Stayed 1 night in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, fresh, healthy choices, even staff to serve if wanted.
Stayed 1 night in May 2025

8/10 Good

Gabriela Buentello

Liked: Staff & service, property conditions & facilities
Decent breakfast options, close to base
Stayed 2 nights in May 2025

10/10 Excellent

Yaima

Stayed 2 nights in Apr 2025

10/10 Excellent

Josette, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen staff aimed to please
Stayed 1 night in Apr 2025

8/10 Good

Laqrecia

Stayed 1 night in Apr 2025

8/10 Good

Ericka

Traveled with partner
Our room was dirty 323
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

2/10 Terrible

Heaven

Stayed 1 night in Apr 2025

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emmalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith, Waterbury

Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

claire

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Iana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, staff was very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
clean
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room didnt have shower tub combo just a shower, Tikila the lady at the front desk went above and beyond to get our room switched and made our stay very enjoyable
Stayed 1 night in Apr 2025

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025