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Best Western Plus Augusta Civic Center Inn

2.5 star property

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Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
In-room safe, blackout drapes, iron/ironing board
Restaurant
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$114
includes taxes & fees
Dec 20 - Dec 21

Explore the area

View in a map
110 Community Drive, Augusta, ME, 04330
  • Place, Augusta Civic Center
    ‪2 min walk‬
  • Place, University of Maine at Augusta
    ‪5 min walk‬
  • Place, Regal Augusta
    ‪11 min walk‬
  • Airport, Augusta, ME (AUG-Augusta State)
    ‪6 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room) | In-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Mobility Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Suite-4 Double Beds, Non-Smoking, Living Room, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

Accessible-1 King, Mobility Accessible, Communication Assistance, Walk In Shower, Non-Smoking, Full Breakfast

  • Sleeps 2

Accessible-2 Double, Mobility Accessible, Communication Assistance, Walk In Shower, Non-Smoking, Full Breakfast

  • Sleeps 4

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About this property

Best Western Plus Augusta Civic Center Inn

Augusta hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This Augusta hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Plus Augusta Civic Center Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Reviews

Best Western Plus Augusta Civic Center Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

Reviews

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy to make the reservation. Check-in was easy. Everyone was friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort

Overall a good stay

It was a pleasant stay for a long weekend and convenient to the Civic center where we were attending an event all weekend.
Stayed 3 nights in Sep 2025

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just what we needed for a multi night stay while visiting family. The room was roomy, everything worked properly and was good condition. Breakfast was good for being included in the room price. Hot eggs, breakfast meat and potatoes each day. Breads, pastry, juices.
Stayed 4 nights in Aug 2025

10/10 Excellent

Linda

Stayed 2 nights in Aug 2025

10/10 Excellent

Sudeep

Liked: Cleanliness, staff & service, property conditions & facilities
Area was so good. Staff was actively involved and were welcoming. Breakfast was nice for the first day and good for the following day. Rooms were nice. In fact we wanted some cooking and cleaning so
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and efficient!
Stayed 1 night in Aug 2025

8/10 Good

Villa

Liked: Cleanliness
Breakfast was awesome…
Stayed 1 night in Aug 2025

6/10 Okay

Charlene

Disliked: Cleanliness, staff & service, amenities
I have stayed here every time I have been in Augusta for 7 years. The hotel is not what it used to be. The beds were too soft and pillows too hard. Both needed replacing. The worst part was the fact that the room had obviously not been cleaned properly before I stayed. There was a 7 or 8 inch long 3 or 4 inch thick clump of black curly hair under the edge of the bed. Sorry that is not acceptable. I will not stay here again. At almost $200.00 per night, I expect at least cleaning. No cleaning was done during my four day stay. Very disappointing as I have loved this hotel and location in the past.
Stayed 3 nights in Aug 2025

4/10 Poor

Carol

Disliked: Cleanliness
This facility was not anyway near the quality of other Best Westerns we have stayed at. Very uncomfortable beds, load voices through walls, not easy to get to our room, and overall not up to Best Westerns usual standards. We will never stay at or recommend this hotel to others.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a nice patio with a propane fire table but it didn’t work. Was so disappointed. Otherwise roomsvwad spacious and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Pamela, Waltham

Stayed 1 night in Jul 2025

6/10 Okay

Bradley

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property and rooms are dated, but clean. Most of the staff was kind and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Jenna

Traveled with family
The beds were horrible.
Stayed 3 nights in Jul 2025

6/10 Okay

Joan

Stayed 1 night in Aug 2025

6/10 Okay

Lance, Ashburn

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms.
Stayed 2 nights in Jul 2025

6/10 Okay

Annie

Traveled with family
Clean but pretty run down motel on two floors. Staff is nice, breakfast very ordinary and bathrooms and showers need TLC
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older building which could use an upgrade. Nice outdoor patio with table and chairs under mosquito netting. Very friendly staff. Walkable to the Augusta Cicic Center. Would return for events at the Civic Center.
Stayed 2 nights in Jul 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast lady was a treat. She was working hard to make sure everyone had what they needed. Staff made this stop.
Stayed 1 night in Jul 2025

4/10 Poor

Andre

Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Too many things went wrong to recommend this place. Too noisy, Cleanliness, bath drain plugged
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025