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The Hotel Britomart

5.0 star property

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Photo gallery for The Hotel Britomart

Lobby
Creator video
Property amenity
Reception
Poraenui Suite King | Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
$192
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
29 Galway Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Queens Wharf
    ‪2 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Galway Room King

Galway Room King | Premium bedding, minibar, in-room safe, desk

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

10.0 out of 10
Exceptional
(23 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

Takutai View Room King | Premium bedding, minibar, in-room safe, desk

Takutai View Room King

10.0 out of 10
Exceptional
(11 reviews)
  • 237 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room King

Waitemata View Room King | Premium bedding, minibar, in-room safe, desk

Waitemata View Room King

9.6 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • 646 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King | Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4

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About this property

The Hotel Britomart

5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
The Hotel Britomart features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3434 square feet (319 square meters) include conference space. This luxury hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

The Hotel Britomart is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Kingi - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Daily Bread - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Reviews

The Hotel Britomart Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 525 reviews
Rating 8 - Good. 54 out of 525 reviews
Rating 6 - Okay. 12 out of 525 reviews
Rating 4 - Poor. 10 out of 525 reviews
Rating 2 - Terrible. 9 out of 525 reviews

Reviews

8/10 Good

Brett

Stayed 1 night in Jun 2025

10/10 Excellent

Josephin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, beautifully appointed hotel in a prime central location.
Stayed 1 night in Jul 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Britomart Hotel was the perfect venue for my birthday getaway. It was central with plenty of amazing dining options nearby and great service from the friendly staff. The facilities were immaculate and there were so many other patrons attending the concert I was also there to see.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Britomart Hotel is close to Spark Arena where I attended a concert. It’s also within walking distance to amazing restaurants and shopping in Commercial Bay. The hotel is immaculate and the staff are all so kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Manu

Stayed 2 nights in May 2025

10/10 Excellent

Manu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bishma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

aynsleigh sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Honestly, this is now one of my top 5 hotels to stay. The hotel and room were esthetically beautiful. The staff were friendly, professional and knowledgeable. The room was clean and the bed was comfortable. I loved the sustainability focus. It was in a great location and I had a beautiful view. I will definitely be back.
Entry
Foyer
Bedroom
Bathroom
Stayed 2 nights in Aug 2025

10/10 Excellent

Ka Yan

Stayed 5 nights in Aug 2025

10/10 Excellent

Cemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was beyond superb. Rakesh, Risa, Rochelle, Elliot, and Howard were all instrumental in my arrival, room accommodation, suggestion for dining, shopping, and sites of interest.
Stayed 5 nights in Aug 2025

10/10 Excellent

Oliver

Stayed 2 nights in Aug 2025

10/10 Excellent

Jemma

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca, Auckland Central

Stayed 3 nights in Jun 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Auckland, safe and super convenient location within easy walking distance of our Auckland office.
Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Britomart creates an utterly exquisite experience from viewing to visiting, to rest and relax, it’s impeccable international standard is run by a team of professionals and friendly staff – it’s a superb stay every time!
Stayed 1 night in Jul 2025

8/10 Good

Kiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maritess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vishal

Stayed 1 night in Jul 2025

10/10 Excellent

S M

Stayed 1 night in Jul 2025

10/10 Excellent

Myriam Naomi

Stayed 7 nights in Jun 2025

10/10 Excellent

Sally

Stayed 1 night in Jun 2025