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Mount Richmond Hotel

4.0 star property

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Photo gallery for Mount Richmond Hotel

Outdoor pool
Breakfast and dinner served, pool views
Courtyard
Reception
Front of property - evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
$67
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
676 Mt Wellington Highway, Mt Wellington, Auckland, 1062
  • Place, Flat Rock Reserve
    ‪18 min walk‬
  • Place, Sylvia Park Shopping Center
    ‪2 min drive‬
  • Place, Sky Tower
    ‪12 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite

7.6 out of 10
Good
(7 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout drapes

Family Suite

8.0 out of 10
Very good
(3 reviews)
  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, blackout drapes

Studio

8.8 out of 10
Excellent
(30 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room

Economy Room | In-room safe, desk, laptop workspace, blackout drapes

Economy Room

7.4 out of 10
Good
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Mount Richmond Hotel

4-star hotel in Mount Wellington
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Mount Richmond Hotel offers 46 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.
In addition to a full-service spa, Mount Richmond Hotel features outdoor tennis courts and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces. Event facilities measuring 1948 square feet (181 square meters) include a conference center. This business-friendly hotel also offers a hot tub, a fitness center, and spa services. Complimentary covered self parking is available on site.

Mount Richmond Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Poolside - This poolside bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 10 for adults and NZD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Poolside

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (1,948 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 10 for adults and NZD 10 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mount Richmond
Mount Richmond Auckland
Mount Richmond Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Auckland/Mount Wellington
Mount Richmond Hotel Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Hotel Auckland

Mount Richmond Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 217 out of 892 reviews
Rating 8 - Good. 310 out of 892 reviews
Rating 6 - Okay. 220 out of 892 reviews
Rating 4 - Poor. 92 out of 892 reviews
Rating 2 - Terrible. 53 out of 892 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laxmitania

Stayed 1 night in Aug 2025

2/10 Terrible

Big

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Worst night ever mattress was soft as hell.someone was upstairs walking around until 11.30 pm. I was told about $150 bond after i booked not before so i really did not have a choice. Spa crapped out at about 26 do not really know as panel was not working
Stayed 1 night in Aug 2025

2/10 Terrible

Enzo

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The noise was all night, loud and very disruptive. They moved us a few times away from the noise. Don't stay here if you have to go to work.
Stayed 6 nights in Aug 2025

2/10 Terrible

Harish

Already text before
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are absolutely amazing , always provided fresh linen , greeted us in the mornings , helpful . Room was great , beds were super comfy , so nice .
Stayed 10 nights in Aug 2025

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not enough plugs, no electric blanket, noisy, no hand soap so not enough body wash for showers and hand washing, We had to go out and buy soap. Food in restaurant was nice enough. Internet sometimes didn't connect. TV remote battery may be a bit flat. Bright lights above bed and not adjustable
Stayed 2 nights in Aug 2025

6/10 Okay

anabelle

Disliked: Cleanliness, staff & service
No cups or spoons to even make a tea or coffee
Stayed 1 night in Aug 2025

10/10 Excellent

Ted

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
TV played up for the 5 nights rang reception but no joy
Stayed 5 nights in Jul 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe snd clean
Stayed 1 night in Jul 2025

6/10 Okay

Amanda, Auckland

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

8/10 Good

Maria, Dargaville

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times. Always hard to find our room. Spa is nice and relaxing.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better service and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Riyan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and tidy.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional service
Stayed 1 night in Mar 2025

4/10 Poor

Maria, Dargaville

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Easy to find. Not enough parking. Pool and spa and outside area untidy. Staff rude.
Stayed 3 nights in Apr 2025

8/10 Good

Dipashni

Stayed 4 nights in Mar 2025

6/10 Okay

chester

Business traveler
Liked: Staff & service
The staff tries really hard but this is on a really busy road small driveway tiny parking lot and old and run down in a bad neighborhood
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Stayed 1 night in Mar 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Stephen

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Pigeon hole with thin wall.

I booked to pay total cost of accommodation at property. Shocking to receive email from Sandra threatening to cancel my reservation - email copy attached. The hotel reservation personnel was charging my credit card but failed. Insisted it will be canceled if I don’t provide my credit card to be charged. She told me that pay at property was between Hotel.com and customer, not between Mt Richmond Hotel and Hotels.com. She only knew after receiving the booking confirmation from Hotels.com and it’s not their policy. If there’s any misunderstanding or communication problems between Mt Richmond Hotel and Hotels.com, why is customer threatened or penalized? The room is so very small and bare. Can even put and open a suitcase and no place in bathroom to put toothbrush etc. The wall between is like hollow and we were hearing talking and noises next room in the middle of the night doing their stuff with bed squeaking and heavy breathing. No more stay for me here.
Stayed 2 nights in Feb 2025

8/10 Good

Ann

Traveled with partner
Liked: Staff & service
Plus: Very friendly, helpful staff. Food was delicious. Bed very comfortable with good linen and well serviced. Minus: Property is old and in much need of a good face-lift. "Swimming pool" is misleading - suitable for a dip, rather than a swim.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ifraz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

4/10 Poor

Ralph

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Difficulties checking in as a result of booking through Wotif. Was asked to send electronic copies of ID and Bank cards, received multiple messages asking for this. Room was dirty, and noisy
Stayed 1 night in Mar 2025