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M Social Auckland

4.5 star property

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Photo gallery for M Social Auckland

Terrace/patio
Property preview
Lounge
Suite (Harbour View Inclusions Galore) | View from room
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
$171
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout drapes

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(24 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(67 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(63 reviews)
  • 280 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

In-room safe, desk, laptop workspace, blackout drapes

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(22 reviews)
  • 280 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(10 reviews)
  • 280 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social King View Loaded Room

  • Sleeps 2

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin View Loaded Room

  • Sleeps 2

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout drapes

Social King Room

  • Sleeps 2

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin Room

  • Sleeps 2

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout drapes

Social Twin XL Room

  • Sleeps 3

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Social View Twin Room

  • Sleeps 2

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout drapes

Social View King Room

  • Sleeps 2

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout drapes

Social View Twin XL

  • Sleeps 3

View all photos for Social Accessible 1 Queen

Social Accessible 1 Queen | City view

Social Accessible 1 Queen

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout drapes

Harbour Suite

  • Sleeps 2

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About this property

M Social Auckland

Hotel in Auckland Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1130 square feet (105 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and a garden. Onsite parking is available (surcharge), along with a car charging station.

M Social Auckland is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Beast & Butterflies - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1060 out of 1224 reviews
Rating 8 - Good. 136 out of 1224 reviews
Rating 6 - Okay. 17 out of 1224 reviews
Rating 4 - Poor. 9 out of 1224 reviews
Rating 2 - Terrible. 2 out of 1224 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheyney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and view. Will be back
Stayed 2 nights in Aug 2025

6/10 Okay

charles

Business traveler
Liked: Cleanliness
Room was nice, low water pressure in bathroom TV to hard to work, not very private
Stayed 1 night in Aug 2025

10/10 Excellent

Tyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amie

Stayed 4 nights in Aug 2025

10/10 Excellent

Doreen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, extremely helpful, I think they went above snd beyond with help and service, rooms were very clean and food was great the only thing we didn’t like in the dining area we were seated near the windows and it was very cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Brigit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and welcoming upon arrival. Great room on 4th floor over looking ferries/water. Hotel well located for trains (when they operate)/buses, Spark Arena/events, commercial bay, brittomart and viaduct. Highly recomment this hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed of my travels!
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good atmosphere. Our TV didn't work but was quickly fixed.
Stayed 1 night in Aug 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service
when travelling to Auckland for 1/2 nights stay for events etc I always stay at M Social. Convenient location, nice recently upgraded hotel, efficient pleasant staff
Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Zachary

Stayed 3 nights in Aug 2025

10/10 Excellent

Hayley

Business traveler
Liked: Amenities
Always clean and tidy and very friendly staff. Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Great 👍
Stayed 1 night in Jul 2025

10/10 Excellent

Sven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, easy valet parking
Stayed 2 nights in Jul 2025

10/10 Excellent

Roland

Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Amenities, property conditions & facilities
Wonderful stay also great restaurant for lunch
Stayed 1 night in Jul 2025

10/10 Excellent

Hayley

Stayed 1 night in Jul 2025

8/10 Good

JoAnne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, room very quiet, comfortable. Hotel location is great, walking distance to nice restaurants etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra, Huntington Beach

Stayed 1 night in Jul 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Shauna, Wstmnstr

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a wonderful way to finish our vacation in New Zealand. The staff was extremely helpful and friendly. We appreciated the service in the bar and restaurant. Tristan was great. The buffet in the morning offered a lot of choices and the staff was able to help me with something fresh. Honestly, the best service of all of the 10 hotel stops we had during our vacation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025