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Fable Auckland, MGallery

5.0 star property

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Photo gallery for Fable Auckland, MGallery

Premium bedding, minibar, in-room safe, individually decorated
Property entrance
Lobby sitting area
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
58-60 Queen Street, Auckland, 1010
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • SkyCity Casino
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Luxury Room, 1 King Bed, City View

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Designer toiletries, hair dryer, bathrobes, slippers

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

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About this property

Fable Auckland, MGallery

5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
Fable Auckland, MGallery offers 79 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fable Auckland, MGallery features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

Fable Auckland, MGallery is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cookes Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cookes Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (NZD 65 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 40 for adults and NZD 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cookes Bar
  • Cookes Restaurant and Bar

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • On the bay
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Elevator (48 inch wide door)
  • Handrails in stairways (40 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 40 for children
  • Valet parking fee: NZD 65 per day
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Park Regis
Park Regis Auckland Hotel
Accor Hotel Windsor Auckland
Hotel Grand Windsor Auckland
Park Regis Auckland New Zealand
Grand Windsor Hotel Auckland
Grand Windsor Auckland
Grand Windsor
Grand Windsor Hotel Auckland New Zealand

Fable Auckland, MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Upon check in we were told our room was on the 8th floor but the elevator only went to the 7th so we would have to carry our luggage up the last floor. No offer of help was made and it took 3 trips to get our bags to our room. There was no mention that our room came with free breakfast and a $20 beverage/food credit. I had to ask to have our bill changed to reflect the credit.
Stayed 1 night in Mar 2025

8/10 Good

Roger

Stayed 1 night in Feb 2025

6/10 Okay

Joe

Stayed 1 night in Feb 2025

8/10 Good

James, Mississauga

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very good location! Just down the street from the ferry terminal, which takes you to all the outlying islands!
Stayed 5 nights in Jan 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel, Fantastic Service

Awesome stay as per usual. This is our preferred hotel when staying in Auckland CBD.
Stayed 3 nights in Feb 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great breakfast. Great location.
Stayed 1 night in Feb 2025

10/10 Excellent

Sauna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food at the hotel were amazing. Very attentive and quick to accomodate.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Room very comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Nancy K

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself was excellent, the room was very clean, and the location excellent. The concierge, Mark, was fantastic, and he is the only reason we continued our stay. The staff at the front desk were the worst we have ever dealt with. While checking in, we asked the clerk at least 8 times to speak up as we could not hear her; she became frustrated and refused to speak up. We arrived early and our room was not ready which we expected. They have an 11am checkout; we asked for an 11:30am checkout; she said she could not accommodate our request. She told us she would call us when the room was ready; we never received a call. AFTER our assigned check-in time, we went back to see if our room was ready. We asked to speak to the other desk clerk hoping to have more productive communication. He gave us a room; we asked him if was identical to the room we had reserved; he assured us it was. The concierge, Mark, took us to the room. The room was two single beds; we had reserved and paid for a king bed! At that point we wanted to go to another hotel. Mark called the front desk and with minutes had us in a lovely room. Since we did not get a room until 30 minutes after check-in time, we asked for a 30 minute extension on checkout and were told we could checkout at 11:30am. The next morning, the same desk clerk from the day before called us because we had not checked out at 11am. This hotel is rated 5 star; in many aspects it is except for the front desk, not a pleasant experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge Mark was especially helpful
Stayed 3 nights in Feb 2025

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was really good and the hotel was nice for the price in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the CBD and is located near quality shops and restaurants. We enjoyed an outstanding fish dinner and a couple great breakfasts. The rooms are well appointed and quiet. Staff was extremely friendly and helpful. They offered suggestions on things to do in the area and day trips. We would stay there again.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bitter Sweet Stay

Beautiful luxury boutique hotel, however our stay was bitter sweet. We enjoyed the restaurant & we were in the Duchess Suite on level 7 which was just gorgeous, however we stayed at Fable for a relaxing & unwinding few nights only to be directly above/next to the roof top night club next door. The music was booming & so loud along with clubbers until 2.30am. I called down to reception around midnight only to be told ‘oh what music’ & I’ll get back to you! It’s quite obvious that they would know! Then we were awoken early with loud humming noise & clunking only to realize that the house staff service lift was right next to us. This meant no sleeping in as they start early to do their jobs, so overall a very disappointing stay. I’m also an Accor member then to be told I couldn’t use my card to get reward points in the restaurant as I booked through a third party. Usually stay at M Social as we visit Auckland a couple of times a year for a getaway from Australia, so as lovely as this hotel is, I would only stay again if I could be guaranteed a very quiet room & not just get an ‘I’m sorry’ about the noise. I had asked to speak to a manager on duty after the first night, however there was no manager there on a Sunday.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in downtown Rockland

We arrived just off of 14 1/2 hour flight. The front desk was already accommodating and we were able to check in in a couple hours early. If we ever come to Rockland again, we will definitely stay here again. Breakfast was very good. Great location.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

The first room had a bad smell which we were then quickly moved to a new room. The house keeping missed a few things but the stay was fine. Access to the sauna was limited by appointment, but then when we asked to use it, were told it needed to be turned on to heat up. The gym was very small without air conditioning, towels, or water. Location was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really nice! We would stay again for sure.
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff responsive to air conditioning issue. Great location. Good coffee at restaurant.
Stayed 1 night in Jan 2025

2/10 Terrible

Pamela

We were not welcomed at Fable. Instead, we were sent to Pullman. We were told there was an "air con" issue.
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Stayed 3 nights in Jan 2025

6/10 Okay

Ramsey

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The property is in a very central location and was reasonably priced. The hotel and room was clean. We had a room on the first floor and all the windows were blocked out and looked into the hotel. The room was also very warm and the air con didn’t seem to work. The bathroom door didn’t shut properly or lock which was annoying, but this was by design not an error. The safe didn’t lock. I only realised it was an Expedia VIP access property after checking out as we received no benefits when staying here. The staff were not particularly friendly, except for one of the concierge who was nice. We asked to check-in early after arriving on a red eye flight at 11am, the receptionist told us he would give us a call when our room was ready and we never got a call, so checked in at 2pm (the normal check-in time). We were not made aware of any facilities and only learned later that the hotel had a gym and spa. Not a terrible hotel by any means, but certainly not 5 star and should not be considered a VIP access property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Oscar, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and rooms are fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was fantastic. We loved the hotel. The bed was amazingly comfortable.
Stayed 1 night in Jan 2025