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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

View from room
Lobby
Exterior
Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes
Superior Room, 2 Double Beds | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • Spark Arena
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Sky Tower
    ‪14 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbor View

Superior Room, 1 King Bed, Harbor View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Harbor View

8.4 out of 10
Very good
(6 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.0 out of 10
Very good
(47 reviews)
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles | 1 bedroom, in-room safe, desk, blackout drapes

Superior Accessible 1 King or 2 Doubles

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | View from room

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(30 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

1 bedroom, in-room safe, desk, blackout drapes

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room with Harbourview

1 bedroom, in-room safe, desk, blackout drapes

Superior King Room with Harbourview

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2
  • 1 King Bed

Superior Accessible 1 King Or 2 Doubles

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

Copthorne Hotel Auckland City

4-star hotel in Auckland Central Business District
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Copthorne Hotel Auckland City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 1000 reviews
Rating 8 - Good. 436 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy and accessible to the city
Stayed 1 night in Apr 2025

8/10 Good

Cheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for accn after going to a concert at Spark Arena
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a city stay with transport close by and easy walking distance to attractions and shopping/dining. Comfortable beds and lovely staff. The bathroom looks a little tired/dated, but everything was in working order.
Stayed 1 night in Apr 2025

8/10 Good

andrew

Liked: Amenities
Very convenient for spark arena
Stayed 1 night in Apr 2025

8/10 Good

Tracey, Wellington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for events at Spark Arena
Stayed 1 night in Apr 2025

8/10 Good

Kirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place, a great value, in a great location. We would definitely come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Harbour easy walking distance and convienent
Stayed 1 night in Mar 2025

6/10 Okay

ARLENE

Liked: Cleanliness
Stayed one night after arriving on the TranzApline train. Ordered room service, food was average.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room furniture looking tired. Would like better selection of pillows. Would prefer printed information folder rather than download to phone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shamar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's not a flash hotel, it's situated nicely and the staff were friendly and helpful. Affordable and comfortable accommodation!
Stayed 3 nights in Mar 2025

6/10 Okay

Patricia

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location and service but room smelt damp and mouldy
Stayed 2 nights in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Not ultra-modern but I like that! Very comfortable and in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathryn, Feilding

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Property conditions & facilities
The location was great. For the price not worth the money and will not be staying there again.
Stayed 1 night in Mar 2025

6/10 Okay

Barbara

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very convenient. Clean and comfortable. Best water pressure I've ever experienced in a hotel shower but it is quite dated throughout. The full buffet breakfast wasn't worth the price at all. Overall, we only stayed for one night and it was satisfactory.
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and friendly staff from making enquires on the phone to check in on arrival at reception.
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need to have more staff in bar restaurant for evening. Wait time for food was 1 hour. Only 1 person serving and doing meals
Stayed 1 night in Mar 2025

6/10 Okay

Anne

Traveled with family
Liked: Staff & service
The restaurant although advertised on line & throughout the hotel was closed.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

6/10 Okay

Aaron

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Handy location. Shower leaked, causing swelling in the timers of the bathroom, so bad in fact that the bathroom door did not open or close.
Stayed 2 nights in Mar 2025

6/10 Okay

Francine

Traveled with partner
Disliked: Cleanliness
Close to railway station. Over priced. Quilt had stain on it. Bathroom dated and door on shower is dodgy. Air-conditioning didn’t work well and it was noisy with a window open, so very stuffy in the room.
Stayed 1 night in Mar 2025

8/10 Good

AMY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Shana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great :)
Stayed 1 night in Feb 2025

6/10 Okay

BJ

Liked: Cleanliness, staff & service
Unable to use balcony. Bathroom old, chipped tiles.....needs a refresh
Stayed 1 night in Mar 2025

8/10 Good

Tana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025