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Ascotia off Queen

3.0 star property

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Photo gallery for Ascotia off Queen

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Daily continental breakfast (NZD 20 per person)
Lobby sitting area
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry
  • Parking available
$53
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • University of Auckland
    ‪3 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.8 out of 10
Good
(54 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

7.4 out of 10
Good
(14 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2

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About this property

Ascotia off Queen

3-star hotel in Auckland Central Business District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Auckland hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ascotia off Queen is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 1001 reviews
Rating 8 - Good. 381 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

SARAH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great comfortable stay on the whole. Nice friendly staff at the lobby. Easy seamless check in and check out. The room was quite small, but of a pain sitting on the floor to do work. The fan in the bathroom was really loud and annoying every time you put the bathroom light on. I'm all for sustainability but it would have been nice to have the milk topped up. The bed was really comfy and nice firm pillows. I slept pretty well. Good location for where I needed to be and close to food places
Stayed 2 nights in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

This is a good budget hotel located in the centre of town. They’re budget rooms but clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Hodan

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

6/10 Okay

Kirisimasi

Stayed 4 nights in Apr 2025

6/10 Okay

Jordan

Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 4 nights in Jan 2025

10/10 Excellent

Jason

Liked: Amenities, property conditions & facilities
I always enjoy my stays there and the rate was incredible. The dryers were both broken but i was able to use the laundry room at their sister hotel right next door.
Stayed 2 nights in Apr 2025

6/10 Okay

Taneesha

Stayed 2 nights in Apr 2025

8/10 Good

Mele

I highly recommend.The place is clean.just don’t like the parking.
Stayed 3 nights in Apr 2025

8/10 Good

Peter, Wellington

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Easy to get around. Great bang for buck. Rooms are nice, little on the small side but big enough for a couple of nights. Nice city views
Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely suitable for a couple nights stay over, very quite & private, handy to shops and free buss into town was convenient.
Stayed 2 nights in Apr 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
It was a nice place i will give it 7/10
Stayed 2 nights in Apr 2025

6/10 Okay

Todd

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet could only be flushed about every 15-20 minutes at sometimes longer wait times apparently due to the low pressure to the property. Air Conditioning does now work, TV didn’t work. When I complained to reception I was pretty much told the place is falling down and it’s very unlikely the TV or aircon would ever be fixed as there’s too many things wrong with the property to ever get around to those tasks. We have stayed before and will likely stay again however work would be done to expedite some of the issues and having worked in a hotel before it’s not difficult to keep up maintenance.
Stayed 2 nights in Apr 2025

6/10 Okay

Adolfo, CRESTVIEW

Traveled with partner
Liked: Staff & service, amenities
Great location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Fred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value & Great Staff

Well situated for the top end of town. Good size and very clean rooms. Staff were great, nothing was too hard for them, they just kept smiling. We will definitely be back and highly recommend. 😀
Stayed 1 night in Mar 2025

6/10 Okay

lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2025

4/10 Poor

Shannelle

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was quite tired but relative to price. Light bulbs exposed as light fitting missing behind the bed. Rubbbish on floor next to the bed. 4 bottles of body wash on wall in bathroom but all empty. Sink could not be filled. Only 1 coffee cup although room was booked for 2 guests. Front desk was not interested in feedback.
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though was a short stay, I really enjoyed it! Cozy, quiet and relaxing. I would def be back :)
Stayed 2 nights in Mar 2025

6/10 Okay

Dwayne

Business traveler
Clean and comfortable.
Stayed 4 nights in Mar 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Mar 2025

4/10 Poor

Robert

The photos of the “Superior room with city view” was in fact a a room facing a car park. The rooms do not have access to air conditioning as they have removed the controls. The room was not well cleaned.. as the carpet was dirty and glasses and cups not cleaned.
Stayed 3 nights in Mar 2025

4/10 Poor

Lynette

Disliked: Room comfort

BEWARE!

Checkin was terrible! Despite having prepaid 2 nights and had stayed there on 2 previous occasions I was asked for photo ID. AS I wasnt driving and naturally didnt have my passport as I am a Kiwi travelling in NZ That wasnt possible. Despite arguing my case they were not going to allow me to stay. I have NEVER been asked this in the past at any NZ accomodation and certainly never been refused a stay. After much searching I luckily found a photo on my phone from 2 years ago of my passport which they finally accepted as ID. Interestingly 2 days later I was staying at an hotel in Wellington for a night and was NOT required to produce photo ID This is unacceptable and I will NEVER stay at Ascotia again
Stayed 2 nights in Mar 2025

8/10 Good

Steph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing staff member who checked us in - parking was awfully tight to get in and out of and limited Would have been nice to have teabags for morning cuppa - green tea is an odd acquired choice - was a nice quiet hotel - lovely place to stay though
Stayed 2 nights in Mar 2025