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Ascotia off Queen

3.0 star property

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Photo gallery for Ascotia off Queen

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
View from room
Daily continental breakfast (NZD 20 per person)
Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry
  • Parking available
$58
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • Place, Sky Tower
    ‪11 min walk‬
  • Place, SkyCity Casino
    ‪11 min walk‬
  • Place, Auckland Ferry Terminal
    ‪20 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.6 out of 10
Good
(58 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

7.4 out of 10
Good
(15 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Ascotia off Queen

3-star hotel in Auckland Central Business District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Auckland hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ascotia off Queen is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 1003 reviews
Rating 8 - Good. 375 out of 1003 reviews
Rating 6 - Okay. 179 out of 1003 reviews
Rating 4 - Poor. 113 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lucian

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Tane

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Khizar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't very good. Extra charge for egg and hash browns $6 pp. Also very less options for breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable hotel in a good location

An affordable hotel in a good location. A converted office building but it has everything it needs. Central location.
Stayed 1 night in Jun 2025

8/10 Good

Juwerat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the central business district (CBD), offering affordable rates and excellent hospitality.
Stayed 1 night in Jul 2025

8/10 Good

HARRY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options and bed comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

always a great place to stay with great service from the friendly team. thanks team
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet accommodation. Queen street is literally next to the hotel and perfect place to visit Auckland.
Stayed 1 night in Jun 2025

10/10 Excellent

Karolin

Stayed 5 nights in Jul 2025

8/10 Good

Hoi Ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a 3 star hotel it was great, staff members were overall friendly and helpful, the location was excellent with plenty of shops and restaurants nearby alongside good bus transportation. Twin room was cramped with barely enough space to open 2 luggages, and the floor carpet could be cleaner, but the price was cheap so fair enough. [Note: no toothbrush or slippers would be provided so you will have to bring your own!]
Stayed 3 nights in Jul 2025

8/10 Good

Conrad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay, friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Karolin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cold
Stayed 4 nights in Jul 2025

6/10 Okay

Anthony edward

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Need add more chanel to watch
Stayed 1 night in Jul 2025

6/10 Okay

joni

Business traveler
Liked: Cleanliness
Room was fine. Small. But fine and clean.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Value for money is okay, near restaurants and walking distance to major tourist spots in CBD. Very friendly and helpful staff/reception, especially the Filipina staff (always smiling and ready to help) Hotel is a bit old, but basic amenities are there
Stayed 2 nights in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort

Good for the price

I’ve stayed at this property quite a few times and have twice had broken TVs. This room was comfortable but tired and the privacy lock on the door was broken
Stayed 1 night in Jul 2025

6/10 Okay

Dene

Liked: Cleanliness, staff & service, property conditions & facilities
Fridge did not work. They cancelled the movie channels. Remote did not work on the Tv. Ugh!
Stayed 2 nights in Jul 2025

8/10 Good

Aldrin

Stayed 9 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities
My second stay at this property was day and night from my previous stay. I was warmly received, had a great room with a great view, room 808, which was cleaner and had a working aircon. Location still remains great, close to dining, K street, and a 15-20 min walk to main shopping in the CBD.
Stayed 5 nights in Apr 2025

6/10 Okay

Tammy

Disliked: Cleanliness, amenities
First room I received (room 108) was not clean - dirty glasses, dirty towels, everything damp and I requested a different room. I arrived late in the middle of the night so I wasn't expecting much in terms of service. They switched me to room 101 which was much better, but the AC didn't work so I had to open the windows, which unfortunately had loud noises from the street all night. Housekeeping was practically non-existent. Laundry was not available for the week I was there. For the price, I'm satisfied and location was great. It's a very basic hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Cheap but NOT WORTH IT

Bathroom was no cleaner property, brown stains on toilet seat and bathroom handrails. Absolutely no sound proof rooms, we could hear both rooms on either side of us snoring ALL NIGHT LONG and anytime another room opened or closed a door it sounded like it was in our room . Do not stay here if you want a good rest, city view was promised and also not delivered. King bed was 2 squished single beds jammed together. Overall disappointment, wish I never spent this money.
Stayed 2 nights in Jul 2025

2/10 Terrible

kristen, Komoka

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Parking was unclear and located down an 80 degree slope with no room to turn around with only 4-5 spots available. We were at high risk for crashing and damaging a rental vehicle with concrete and fence wires surrounding the parking spaces. The staff were kind but the room was incredibly unhygienic as the mattress, toppers, and sheets were stained with red and yellow substances covering the entire bed that was 2 single mattresses pushed together to make a queen bed. The curtains were stained and the windows were covered with crumbs and dirt. The bathroom was unclean with urine behind the toilet seat. The shelf below the TV almost fell off with their small drinking glasses being placed. We immediately asked for a refund, this hotel was incredibly unacceptable in basic standards and disgusting. I would not recommend it to anyone ever. The only positive was the kind front desk staff that were very understanding and helped us with the refund process. If I could give it a real star review it would be less than 1 star.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. If possible extraction fan in bathroom would be good. Curtains in bedroom did not shut properly.
Used coat hanger to close curtains.note gap at top of photo
Stayed 3 nights in Jun 2025

4/10 Poor

Vincent

Disliked: Amenities
The shower was totally not useable The service was poor the male that served me was very disrespectful regarding the issues about the room..he says it was fixed but that was a total lie.sorry I will not be staying there again
Stayed 2 nights in Jun 2025