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The Cayuga Inn at the Finger Lakes

2.5 star property

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Photo gallery for The Cayuga Inn at the Finger Lakes

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Free daily continental breakfast
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

4.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
$84
includes taxes & fees
Jan 6 - Jan 7

Explore the area

View in a map
37 William St, Auburn, NY, 13021
  • Place, Auburn Public Theater
    ‪5 min walk‬
  • Place, Harriet Tubman Home
    ‪2 min drive‬
  • Place, Auburn Community Hospital
    ‪3 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

The Cayuga Inn at the Finger Lakes

Auburn hotel close to Harriet Tubman Home
Laundry facilities, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
The Cayuga Inn at the Finger Lakes offers 53 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs.

This Auburn hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

The Cayuga Inn at the Finger Lakes has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping mall
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.6
Rating 10 - Excellent. 10 out of 62 reviews
Rating 8 - Good. 6 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 10 out of 62 reviews
Rating 2 - Terrible. 31 out of 62 reviews

3.8/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Josh

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely dirty, carpets ect. Room and hallways co sumed by stink bugs. Good place to take a 1 night stand but thtas it
Small and in rough shape
1 person bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
ChatGPT said: Breakfast is pretty light, but there are some great spots nearby that open early and serve an awesome breakfast. The best part though—those beds and pillows are insanely comfortable. I honestly felt like asking where they get them :) Bottom line: For the price, this place is a great deal. Perfect if you’re not planning to hang around all day and just need a super comfy spot to crash for the night. That’s exactly what we were looking for, and this hotel totally delivered.
Stayed 2 nights in Sep 2025

8/10 Good

Pam

Traveled with pets
Liked: Staff & service, amenities
Internet was fine, AC and heater were fine. Room and other areas of building clean. Staff was OUTSTANDING. Very polite, accommodating, very helpful. It's a older building but as I said staff was fantactic
Stayed 1 night in Oct 2025

6/10 Okay

Victor, Caguas

Stayed 1 night in Sep 2025

2/10 Terrible

LARRY

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first comment is DON'T STAY HERE... the rating for this motel is overrated, and no one should EVER book a hotel room without reading the reviews! Our room and the motel were FAR below any standard that should be expected. Here is our list of issues: broken floor lamp, missing desk lamp, missing desk chair, damage to wall, no shampoo, conditioner or hand soap, no blow dryer but empty spot for it, hole in top "sheet", stained carpets throughout, gross looking tub floor, no blankets, TV remote was dying, strange people hanging out in lobby and parking lot, apparently is known for in the area hotels as being a hang out for vagrants or others. Reviews posted have the appearance that they were posted by the ownership or family members.
Stayed 2 nights in Sep 2025

4/10 Poor

Lindsey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We were totally disgusted by the black water that came out of the hot tub, completely waste of money. Our hotel door had been kicked in based on the dents in it, and the faulty lock Barely holding on on the other side DO NOT STAY HERE
Stayed 1 night in Sep 2025

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. Gunk on the side of the microwave, greasy fingerprints all over the TV screen and the composite floor was positively sticky. We decided to just walk out and forego the money we had just spent on this cesspool of a room. Threw the keys on the manager’s counter and told him we had an emergency and had to get back on the road. We just wanted to get out of there ASAP before we picked up some kind of disease.
Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Traveled with group
Disliked: Cleanliness, amenities
Hotel is filthy and not a safe feeling. Breakfast area is bad
Stayed 1 night in Sep 2025

2/10 Terrible

Dean

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLACE IS NASTY, MAKE SURE YOU DOOR IS DOUBLE LOCKED... STAFF WILL GO RIGHT IN! cant add photos wont allow
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Amenities
Skipped the breakfast / staff was great room was nice and clean I’ll return for sure
Stayed 2 nights in Sep 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome.
Stayed 1 night in Sep 2025

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities

Cayuga Inn at the Finger Lakes not how it appears

Very expensive for the poor condition of hotel. Rust and mold in room and bathroom. Lock broken on door. Comfortable bed, roomy. Didn’t have breakfast— two chairs in lobby and meager offering of food. Gentleman at front desk very responsive to have repair man fix TV twice; shower faucet not labeled, trouble getting hot water.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jarred

Stayed 1 night in Aug 2025

2/10 Terrible

Torrie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely gross. Dirty dirty dirty. 1 wash cloth for 2 people. Window wide open when we got to the room. Not even a blanket in the room. When went down and got towels and blankets they had holes in them. Top sheet for bottom and top. Nothing to get ice in. Not even a glass to rinse mouth after brushing our teeth. Pretty sure that the homeless are staying there. Looked like blood and urine on the wall. We asked for our money back and was told because we booked through here and not directly the hotel they would not give me the money back. Hopefully I didn’t catch anything from there. Didn’t expect a palace but The room was NOTHING LIKE THE PICTURES!! PROMOTING THIS ESTABLISHMENT THROUGH THIS SITE IS UNACCEPTABLE!!! IWANT MY MONEY BACK AND THEN SOME!!!!
Hall way. This was like this down the entire hall!
By the window. Looked to be vomit.
Blood on the shower curtain.
This is what the bathtub looked like. Some sort of substance in the bottom.
Stayed 1 night in Sep 2025

2/10 Terrible

Shelicia

Business traveler
Disliked: Cleanliness, staff & service, amenities
I would recommend this property to anyone
Stayed 1 night in Sep 2025

4/10 Poor

Mark

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nakia

Liked: Amenities
Hi
Stayed 1 night in Aug 2025

6/10 Okay

Cuza

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Aug 2025

2/10 Terrible

Rory

Disliked: Cleanliness, property conditions & facilities
Though listed as 2.5 star, this place couldn’t be considered a 1 star. There are much
Stayed 2 nights in Aug 2025

8/10 Good

India

Business traveler
Liked: Cleanliness, staff & service, amenities
Unknown people loitering around n driveway and hotel
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service
The property was an older Days Inn, was clean and staff was friendly. I did have a problem with the shower dripping and brought that to their attention, which they will rectify after my stay (plumbing problem). Breakfast was non existent. The location was great for what we were doing.
Stayed 3 nights in Aug 2025

4/10 Poor

marilyn

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable Will Never, Ever Go Back.

We had to leave this hotel, and the owner wouldn't give us a refund, but that's okay. Seems like he needs it more than me. He needs to fix that hotel. Inn needs to be torn down, it's not livable.Hotel is very dirty filthy. Smell like cat-and-dog pee, doesn't look like pictures which is online. This seems to be a place for people who need assistance DSS or the homeless, or someone who was just released from prison. I would never, ever recommend anyone to stay at this Inn.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Zoe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like dog piss
Stayed 1 night in Jun 2025