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Auburn Hills Vacation Packages

I had the worst time the power without when I asked about. When will the power be coming back on? They had a young teenager at the desk telling me, I had to wait until Monday to talk to a manager. This was on Friday, July 3rd, there was no power in the room. You\n Could not even use the shower cause the water was cold. So when I tried to talk to the manager that followed week before I checked out on that Tuesday, I was told that I should have checked out that Friday when I had flew in from San Francisco and they will not refund. My money , because I ordered online so since they were so insensitive in how they treated me, I did contact my lawyer and the Better Business Bureau and I am going to contact anybody I can because I felt I was given injustice for a room that I could not take a shower in. Are relax in because of no power and no hot water. They told me was because of the storm they were coming in and out, but more than half the hotel was still lit up and when I looked at rules from outside their rooms were still they're on power was still on in their rooms. So that lets me know that there was something wrong with the idea that I flew in from out of town , and they could not accommodate me with a rule that works

Good location and price. Could use a little sprucing up.

Worst smell in the rooms and especially in the hallway. Dirty towels and hard a rock mattress

The building as a whole was rundown, but the room was nice. The air conditioning was excellent and everything in the room was very clean and well taken care of. The bed and pillows were very comfortable. Too bad the hallways looked so rough.