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Crowne Plaza Atlanta - Midtown by IHG

3.5 star property

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Photo gallery for Crowne Plaza Atlanta - Midtown by IHG

Premium bedding, desk, laptop workspace, blackout drapes
Creator video
Exterior
Rooftop terrace
Meeting facility

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • Laundry
$104
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
590 W Peachtree St NW, Atlanta, GA, 30308
  • Place, Fox Theatre
    ‪5 min walk‬
  • Place, Georgia Aquarium
    ‪15 min walk‬
  • Place, Centennial Olympic Park
    ‪15 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room - Assigned at Check In

Standard Room - Assigned at Check In | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room - Assigned at Check In

  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Communications)

  • 690 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Worklife)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Worklife)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Worklife)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (Worklife)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Communications)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Atlanta - Midtown by IHG

3.5-star hotel in Downtown Atlanta
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Crowne Plaza Atlanta - Midtown by IHG offers 360 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Atlanta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Atlanta - Midtown by IHG features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 17 meeting rooms. Event facilities measuring 31000 square feet (2880 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Crowne Plaza Atlanta - Midtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
First - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
Next - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Java 590 - This coffee shop serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 36 per day)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 35 for adults and USD 5 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • First
  • Java 590
  • Next

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 31,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 35 for adults, and USD 5 to 35 for children
  • Self parking fee: USD 36 per day
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 20 to August 31
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atlanta Melia
Melia Atlanta
Melia Hotel Atlanta
Crowne Plaza Atlanta Midtown Hotel
Crowne Plaza Midtown Hotel
Crowne Plaza Atlanta Midtown
Crowne Plaza Midtown
Melia Atlanta Hotel Atlanta

Crowne Plaza Atlanta - Midtown by IHG Reviews

Reviews

6.2
Rating 10 - Excellent. 620 out of 2272 reviews
Rating 8 - Good. 317 out of 2272 reviews
Rating 6 - Okay. 459 out of 2272 reviews
Rating 4 - Poor. 359 out of 2272 reviews
Rating 2 - Terrible. 517 out of 2272 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Vernida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like morning staff, not evening staff, 3:30 a.m alarm that was false alarm but staff did not let us know ( however morning staff did apologize) Love location, clean, breakfast
Stayed 2 nights in Sep 2025

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested queen size beds and received singles. We had 2 towels the room was disgusting and run down and the worst part front desk do not care about your complaint. No one answers their phones and when you come to the front to give your complaint they do not care. The lobby was full of people wearing barely any clothes walking around with no shoes or socks. Got in the elevator with our kids and had two ladies in the underwear. It was a clown show. The worst experience. A nightmare.
Stayed 1 night in Sep 2025

2/10 Terrible

Zuri

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk.
Stayed 1 night in Sep 2025

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Toilet seat was loose, tub ad sink would not drain properly. There are no excuses for these when you have employees who use them everyday while supposedly cleaning.
Stayed 1 night in Sep 2025

10/10 Excellent

Rodney

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Shervette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here

The staff was extremely rude. My room wasn't ready. I contacted customer service and they didn't seem to care. Overall it was my worst experience with a hotel. I definitely wouldn't recommend staying here when you have to pay your money for something that isn't delivered and deal with very unprofessional people as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the safety features in the elevators. And the parking deck was so convenient, as was the MARTA station. My only gripe is that ice machines were not on every floor.
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

It Was Great .
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
What was good about the hotel was very good. What wasn't so good was rather frustrating. The frustrations. #1 had to be the WiFi. It was intermittent far too often. Many times it required reconnecting to the service. The other issue was the noise. Not great during the day (sirens - but you're next to a hospital, so...) and can be nightmarish at night (booming rap from someone in the street and, I'm not kidding, louder than football stadium PA systems). The walls are apparently thin so if you have loud talking neighbors (perhaps laughing loudly from "a night out", that could make sleeping difficult. The balcony door was sealed shut and apparently had not been washed in a LONG time - not the greatest view through the accumulated dirt. Also, for some reason, after some days, some towels vanished after housekeeping came through. That being said - the room was VERY clean. The location was fantastic for a not-bad price, considering a convention of 80,000+ was just a couple blocks down the street (that's why I was there). You're diagonally across the street from a MARTA station. There are food option in the hotel and a nice diner/burger joint nearby. The service was VERY good (despite a total of a $45 charge for a microwave and mini-fridge - but it was a ONE TIME charge, not per-night). The bed was comfortable - especially the pillows. The linens were fine and quite clean. All in all, the positives outweigh the negatives, though - by a fairly wide margin.
Stayed 6 nights in Aug 2025

8/10 Good

rolando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I requested a room change after 2 hours because of the ceaseless bumping and clanking against the wall next door. The plumbing was very slow to drain in both the sink and tub.
Stayed 1 night in Aug 2025

6/10 Okay

Benjamin

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I really enjoyed my stay here overall. The service was amazing — every staff member I interacted with was attentive and friendly. The amenities are also a highlight: the bar and pool area are beautiful, and the gym was a great bonus. That said, the quality of the room itself could use some attention. A lot of the stainless steel features, like the bathroom mirror frame and tub faucet, are rusting. I also noticed hair on the bathroom floor when I arrived. The bedframe has a tear, and the peephole on the door is so blurry that it makes it uncomfortable since you can’t clearly see who’s outside. If the rooms were updated to match the level of service and amenities, this hotel would be incredible.
Stayed 2 nights in Sep 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

It was nice and friendly. Comfortable and just overall great.
Stayed 2 nights in Sep 2025

2/10 Terrible

Marlania

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give 0 stars I would. This property has went downhill within the last 3 years and it shows! I went back to my past reservations and I’ve stayed here 6 times over the last 3 years and I couldn’t believe how poorly this hotel has been kept. The rooms smelled of wet mildew. There were no towels or wash cloths available other than what was originally in the rooms on the first night. We were told by staff that they didn’t have any. Like what? What hotel doesn’t have the proper towels and wash cloths for their guests? The lobby area was well kept and clean but the bathrooms downstairs were out of order and nasty. Room service didn’t come around until the very last day at checkout time. Stained carpets throughout the hallways.. just TRASH! Very unacceptable.
Stayed 2 nights in Aug 2025

6/10 Okay

Yesenia

Traveled with group
I booked a 3-day, 2-night stay here and was very disappointed with the experience. From the start, the lobby felt uncomfortably warm and damp. The hallways and my room smelled strongly of septic, mildew, and wet mop, so bad that I had to buy air freshener just to tolerate the stay. The front desk informed me that only valet parking was available at $50 per day, which is extremely overpriced. For that cost, the service should be excellent. Most of the valet attendants were great, but the one female valet had an attitude with me, which made the experience even more frustrating. The pool was open but very small, and although the depth was marked at 3 ft, it was actually closer to 4 ft. The pool area itself was moldy and not well maintained. In the room, there was no bathroom trash can (very inconvenient, especially for disposing of feminine products), no fridge, no microwave, barely any lighting, and several outlets didn’t work. We were only given two bath towels for a 3-day stay with two people, and when I tried to call the front desk for more, the hotel phone went unanswered. The balcony was closed “due to a statewide issue,” which felt misleading when booking. Looking back, I really wish I had read more reviews before booking. I only considered the price, and even then, it was way too expensive for the experience we had. The hotel was poorly maintained, inconsistent in service, and not worth the cost. I would not recommend staying here until serious improvements are made.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ronnie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the hotel, room was not ready. Waited two hours. After checking into the hotel, the room that they assigned to me, well, had only one pillow and one towel. For two people staying in this room. From deck said they were washing towels, as soon as they dry in the machine. They will distribute the towels. 5 hours later “No Towels “. The hotel ran out of towels. At 9pm we received our towels. I called room service to request towels, I try calling and complaining to room service, front desk, including office management to take care of the situation. People who were staying at the hotel, were mad and angry. Many people were at the front desk complaining about towels and pillows. Crazy situation. Manager was rude and ignored everyone request. Room service would not pick up phone calls. This was bad. Never again will I stay at this hotel. I drove over 10 hours to Atlanta, I am 100% disabled veteran. They did not care about my situation. NEVER AGAIN !!!!!! 😡
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again place is run down rooms are dirty and very old, housekeeping is the worse , asked for towels as there was none in our room and we never got them, didn’t have any issues checking in but several people while we waited have terrible issues with checking in
Stayed 2 nights in Aug 2025

10/10 Excellent

Isheanne

Stayed 1 night in Aug 2025

10/10 Excellent

Welden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Sarah

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Booked a room for two guests. Housekeeping took away one of our towels Friday morning and left us with one towel to share till about 5pm on Saturday. We tried to get a replacement towel Friday night, but we where told the hotel was completely out of all size towels. Other guests in line Friday night were also missing towels and some had rooms without any bedding. This was my second stay at this hotel and I didn’t have any issues a year ago, but I also had a no housekeeping sign previously. My room this year was missing the sign and if I’d know it was going to leave us sharing one towel for two people I would have requested no housekeeping at check in.
Stayed 5 nights in Aug 2025

2/10 Terrible

Wayne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was for 3 adults there were amenities for just 1. We never got towels ended up going to the local walmart to purchase towels and wash cloths. We never got the roll out bed we alternated sleeping on the floor, for what was paid and this was supposed to be a 4 star hotel? We would have done just as good at the local motel and saved a lot of money
Stayed 2 nights in Aug 2025

2/10 Terrible

steven

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Perhaps the most poorly managed hotel I have ever stayed at. Took an hour to check in The housekeeper people took some of the towels and did replace them. We asked for more towels they said they would send them up, but they didn’t. There was an ongoing problem with road noise, but I’m not sure that was the fault if the management. Stay somewhere else!
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Only one towel in room on arrival and No towels available day 2.
Stayed 2 nights in Aug 2025