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Get an overview of this hotel
3.5-star Hendersonville hotel close to Blue Ridge Mall

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Indoor pool

Location

This family-friendly Hendersonville hotel is located near the airport, within 3 mi (5 km) of Blue Ridge Mall and Saint Paul Mountain Vineyards. Elijah Mountain Gem Mine and Flat Rock Playhouse are also within 9 mi (15 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café, and a 24-hour business center are onsite.

Room Amenities

All 100 rooms provide conveniences like refrigerators and microwaves, plus room service and flat-screen TVs with cable channels. Guests will also find coffee makers, hair dryers, and ironing boards.

Languages Spoken

  • English

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Cascades Mountain Resort, Ascend Hotel Collection

201 Sugarloaf Road, Hendersonville, NC 28792

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at 2 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

Hotel Names

  • Cascades Mountain Resort Hendersonville
  • Cascades Mountain Resort
  • Cascades Mountain Hendersonville
  • Cascades Mountain
  • Cascades Mountain Resort, Ascend Hotel Collection Hotel
  • Cascades Mountain Resort an Ascend Hotel Collection Member
  • Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Cascades Mountain Resort, Ascend Hotel Collection features 3 spa tubs, a waterslide, an indoor pool, and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3.5-star property. Event facilities measuring 2100 square feet (195 square meters) include a conference center. This family-friendly hotel also offers a terrace, tour/ticket assistance, and gift shops/newsstands. Complimentary self parking is available on site. A total renovation of this property was completed in September 2016.

Cascades Mountain Resort, Ascend Hotel Collection is a smoke-free property.

  • Picnic area
  • Waterslide
  • Bar/lounge
  • Number of spa tubs - 3
  • Newspapers in lobby (surcharge)
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Free breakfast
  • Billiards or pool table
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 1960
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Children's pool
  • Conference space size (meters) - 195
  • Number of meeting rooms - 3
  • Terrace
  • Proposal/romance packages available
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 2100
  • Gift shops or newsstand
  • Conference center
  • Laundry facilities
  • Total number of rooms - 100
  • Television in common areas
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Garden
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Room Amenities

Cascades Mountain Resort, Ascend Hotel Collection offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Microwave
  • Premium TV channels
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Closed captioned TV
  • Portable bathtub seat
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Accessible bathtub
  • Visual fire alarm

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Old Orchard Tavern - This restaurant specializes in American cuisine and serves dinner only.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Nearby Activities

3 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Ziplining nearby

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