Hyatt Regency Crystal City

4.0 star property

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Photo gallery for Hyatt Regency Crystal City

Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
2799 Richmond Hwy, Arlington, VA, 22202
  • Arlington National Cemetery
    ‪4 min drive‬
  • National Mall
    ‪4 min drive‬
  • White House
    ‪7 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪13 min walk‬

Room options

Room, 2 Double Beds

8.8 out of 10
Excellent
(33 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (Ambassador)

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (HIGH FLOOR)

9.6 out of 10
Exceptional
(17 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (HIGH FLOOR)

9.0 out of 10
Wonderful
(4 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(7 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 3
  • 1 King Bed

Suite (Regency)

  • Sleeps 4
  • 1 Twin Bed

Similar properties

About this property

Hyatt Regency Crystal City

Hotel in Crystal City
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Regency Crystal City offers 686 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with premium satellite channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Crystal City features a 24-hour health club and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 23000 square feet (2137 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

Hyatt Regency Crystal City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Hyatt Regency Crystal City has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:30 AM to 12:30 AM at scheduled times
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 16 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 to 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 27 to September 02
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal City Hyatt
Crystal City Hyatt Regency
Hyatt Crystal
Hyatt Crystal City
Hyatt Regency Crystal City
Hyatt Regency Crystal City Arlington
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Hotel Arlington
Regency Crystal City
Hyatt Regency Arlington
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Arlington
Hyatt Regency Crystal City Hotel Arlington

Hyatt Regency Crystal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

D'ama

Stayed 1 night in Mar 2025

8/10 Good

Trent

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and spacious. Staff were friendly and location is covenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Taurus

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

ROBERT

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a toilet that backed up human feces into the bathtub. I had to call maintenance. It took them hours to fix it, and they never offered to copy the room or anything else. One of the most disgusting things I have ever experienced at a hotel and I’ve stayed at that hotel 200 times. Terrible
Stayed 1 night in Feb 2025

2/10 Terrible

Scott

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It started with the check in. Poor service. Then when we got to the room we could not lower the temp even as we lowered the thermostat to 60. It stayed 75 degrees. Only one wash cloth and one hand towel. In the morning I addressed this with the front desk. They stated they would have maintenance look at the thermostat and have housekeeping bring more towels. Upon our return 8 hours later, nothing was done. Late that night after we left for dinner did they bring towels only after I made another request. The valet parking is a nightmare as well. No organization with it at all. I do not see us staying at another Hyatt
Stayed 2 nights in Mar 2025

10/10 Excellent

Taurus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, spacious. The bar, breakfast was wonderful.

4/10 Poor

ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Room: we had a room with a leaking toilet. The bathroom floor was wet. When we called for assistance on the issue someone stopped by to check if it was fixable. The worker said we would have to change rooms. He leaves and then comes back with another son.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!!! My friends and I loved it!!
Stayed 1 night in Mar 2025

6/10 Okay

Tommy

Stayed 1 night in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this Hotel, staff, location. Amenities. Excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Felecia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our concierge was extremely patient and excellent in helping out when we checked in. Virginia took her time with us and gave great suggestions. The bathroom was a bit snug but overall great service! Thank you Hyatt. We appreciated the service which good service is hard to find these days
Stayed 1 night in Mar 2025

10/10 Excellent

Phuong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport and the tourist spots of DC. Spent only a night here, but this hotel provided all the necessities.
Stayed 1 night in Mar 2025

8/10 Good

Pothen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient airport hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Goldie

Stayed 1 night in Mar 2025

10/10 Excellent

paris

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025