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Residence Inn By Marriott Boston Andover

3.0 star property

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Full-size fridge, microwave, stovetop, dishwasher
Reception
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
$137
includes taxes & fees
Sep 28 - Sep 29

Explore the area

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500 Minuteman Rd, Andover, MA, 01810
  • Andover Country Club
    ‪7 min drive‬
  • Merrimack College
    ‪11 min drive‬
  • Philips Academy
    ‪12 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn By Marriott Boston Andover

3-star Andover hotel with in-room kitchens
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Residence Inn By Marriott Boston Andover provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 624 square feet (58 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Residence Inn By Marriott Boston Andover is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • 624 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 20 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 353 out of 685 reviews
Rating 8 - Good. 167 out of 685 reviews
Rating 6 - Okay. 88 out of 685 reviews
Rating 4 - Poor. 36 out of 685 reviews
Rating 2 - Terrible. 41 out of 685 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!
Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

Liked: Cleanliness, room comfort

Planned water maintenance with no notice

This hotel chose to perform planned plumbing maintenance on a pipe that fed an entire floor without any warning to the inhabitants. When you are standing in the shower soaped up and the water goes off for over a half hour, you can’t rate the customer service very well. A simple NOTICE ahead of time to the occupants could have avoided a very unsatisfactory experience at this property. The front desk didn’t even know the planned maintenance was taking place until the 3rd time I contacted them. Once it was fixed, the shower remained unusable for an hour as the hot water ran rusty. Performing maintenance on the property is not my issue….failing to notify the guest of impending impact is a big issue. Do better next time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 4 nights in May 2025

6/10 Okay

Claribel, Hoboken

Traveled with family and small children
We booked (3) 2 bedroom suites for a wedding weekend. The room’s furnishings are out dated and the air conditioning wasn’t working properly in 2 of the suites. The breakfast wasn’t too bad.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness
We had a great time! Everything was clean and quiet! Hot tub was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay, clean room, and pet friendly!

My Mother and I recently stayed for 3 nights and had a great experience at Residence Inn! Check in on Wednesday was smooth, staff was friendly, manager Bobby was present and helped bring in the luggage cart I used on arrival, as I entered lobby. I had called earlier in week, was told pool may open on 6/18, it did not, but officially opened for season on 6/19 and was quite popular with the guests! Pool water was a bit cold, but the hot tub was perfect and my 81 year old mother got to try one for the first time and LOVED it! We had suite 210 and it was perfect for our dogs, as it was tucked away in a corner, quiet, very clean, beds were very comfortable, loved the fire place, had an oven and burners, full size fridge, and anything you could need. It was like a perfect sized apartment with two separate bedrooms and 2 bathrooms! While the decor is somewhat dated, my mother loved it, everything was in good condition, we loved the views of the trees, and it was peaceful. Occasional noise from upstairs neighbor but it was minor. We usually rent a house for trips, but this was cheaper, and worked out great! VERY pet friendly, all rooms can be used for pets, so your not stuck in the same wing with barking dogs. Lots of trails around hotel and poop bags available around property, which was lovely with flowers all over! The building can use some work though as some siding is rotting and missing. Breakfast was the same daily but excellent besides plastic like scrambled eggs.
Stayed 3 nights in Jun 2025

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Queenny

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except there is smell from the carpet made us couldn’t sleep well
Stayed 1 night in Jun 2025

8/10 Good

Angel E Chinea

Stayed 1 night in Jun 2025

2/10 Terrible

john

Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Manager on duty behind desk upgraded my room which I never even requested. Much appreciated!
Stayed 2 nights in Jun 2025

8/10 Good

alex

Business traveler
Liked: Amenities
Nothing unique
Stayed 5 nights in Jun 2025

10/10 Excellent

JENNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Elba

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Michelle and Bobby at front desk were very nice and helpfull. The rooms were very clean. Every room was well supplied. The breakfast was perfect. Pool was not open but only because it had to be inspected by the city for the season. I would certainly stay there again. It's in a nice quiet area but within minutes to Wal-Mart, Market Basket and Restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jolissa

My stay was awesome this is the first hotel I’ve been to where I can prepare my own meal and the environment was clean I loved it I’d definitely recommend
Stayed 3 nights in Jun 2025

2/10 Terrible

Fantasia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool wasn’t available.
Stayed 1 night in Jun 2025

6/10 Okay

Sandy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My stay was comfortable and the place was clean. The pool was down, which was a bummer since it was 87° outside. My check-in process was smooth, quick and seamless. My checkout process was interesting. There was nobone sitting at the front desk. The general manager was in her office. She yelled out “what can I help you with?” I told her I was just looking to check out. She nonchalantly told me to just leave my key there. Part of me enjoyed that too. However, I do think she could’ve been a bit more friendly about it.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

6/10 Okay

Sopear

Stayed 2 nights in May 2025

6/10 Okay

Gary

One night stay for local wedding. The room (227) was extremely noisy appearing there was a generator system outside the window. Tough time sleeping. Carpeting was aged and frayed. Served the purpose for a few hours sleep.
Stayed 1 night in May 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a GREAT place to stay! Updated, clean and makes walking around Bar Harbor so easy. No need worrying about finding a public parking spot and paying for it.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Serdar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bobby was the most rude person I have ever met , we complained about roaches on the first night asked to be moved and there was no other room after we packed up all of our stuff to be moved, and after that they had it out for us and Bobby kept calling and saying their receiving multiple complains about noise at 5pm and 6 pm on a Saturday afternoon and Sunday daytime, he called multiple times. My family and I were traveling Boston and this was the most normal priced hotel so we weren’t here very much only to sleep and get ready and leave again, also I have a 5 year old daughter. They sent someone up to complain that we’re being loud when the floors are paper thin and I can hear my husband talking though the floorboards . Bobby called yelling on the phone and was screaming at my mom in the front desk the second day in saying he would call the cops if we got complained on again and that there were multiple people Complaining. The only nice person was the manager and after she said that was unacceptable behavior and said she’d talk to Bobby there was no more complaints and she said there was in fact not multiple People complaining. . Bobby is the most unprofessional and disrespectful person I have ever seen as an assistant manager. If I owned a hotel he would’ve been gone a while ago.
Stayed 5 nights in May 2025

4/10 Poor

Nwabueze

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Breeanna H

Stayed 1 night in May 2025