The Pavilions Amsterdam, The Toren

4.0 star property

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Photo gallery for The Pavilions Amsterdam, The Toren

Relax in a serene outdoor space with lush greenery, comfortable seating, and shaded areas.
Classic hotel room with a large bed, bedside table, and chair, set against a backdrop of dark paneling and a chandelier.
Enjoy a drink at the central bar, surrounded by shelves stocked with bottles and glasses.
Stately entrance with a classic facade, flanked by ornate lanterns and decorative planters.
Welcome to The Toren, where a grand chandelier hangs above the reception desk, surrounded by a marble floor and a glass door leading to the street.

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Keizersgracht 164, Amsterdam, 1015 CZ
  • Anne Frank House
    ‪2 min walk‬
  • Dam Square
    ‪8 min walk‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

Royal Suite (Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Cottage (Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 495 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Single Room (with shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room (Canal View)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Special)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room (Special)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Pavilions Amsterdam, The Toren

4-star hotel in Amsterdam City Centre
A bar/lounge, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Pavilions Amsterdam, The Toren offers 40 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

The Pavilions Amsterdam, The Toren is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
The Toren Bar - This bar serves breakfast, lunch, and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 45 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 28.50 for adults and EUR 17.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Toren Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1618
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.5 for adults and EUR 17.50 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Nearby parking fee: EUR 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used at the time of booking must be presented at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Toren Amsterdam
Toren Hotel
Toren Hotel Amsterdam
The Toren - Hampshire Classic Hotel Amsterdam
Toren
The Toren
The Pavilions Amsterdam The Toren
"The Pavilions Amsterdam The Toren"
The Pavilions Amsterdam, The Toren Hotel
The Pavilions Amsterdam, The Toren Amsterdam
The Pavilions Amsterdam, The Toren Hotel Amsterdam

The Pavilions Amsterdam, The Toren Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 803 out of 1004 reviews
Rating 8 - Good. 156 out of 1004 reviews
Rating 6 - Okay. 31 out of 1004 reviews
Rating 4 - Poor. 3 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a easy walking distance of the tourist sites
Stayed 3 nights in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very kind and went out of their way to be helpful. I love staying in old boutique hotels and this was the best of the best.
Stayed 4 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Was great. Good location and excellent service
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, unique Amsterdam hotel. Centrally located. Staff is extremely helpful and very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around. Great location, 10-15 walk to all the the areas you want to visit.
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service
Very nice location and the room was clean. The bed was large and comfortable for a European hotel. The staff is excellent, friendly and attentive and the lobby/bar area was classic. The room was just unusual with a large tub, sink, and shower seperated only by a curtain (no separate room). Overall it was a good experience if a bit overpriced given the room decor and layout.
Stayed 3 nights in Apr 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few little things, like the safe not working and asked about fixing it and it never happened. Beautiful decor and nice rooms.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Experience

The staff were very friendly and helpful. The room was exceptional with a large tub and separate shower. There was only one item which we were a little confused about. Maybe it was mentioned in the reservation, but there are actually 2 locations where the rooms are, although they are only a couple of doors apart. We had some heavy luggage, but the staff were more than accommodating in assisting us with them. We will return to The Toren on our next visit to Amsterdam.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my high expectations

So wonderful from before we got there, to the ease of check in, the upgrade, and the amazing room. OMG. Wouldn’t change one thing about the entire vacation. Highly recommend this hotel to ANYONE.
Stayed 4 nights in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful with check in and helping us get acclimated. The property is within walking distance of all of central Amaterdam
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great staff, friendly atmosphere lovely interior.
Stayed 4 nights in Mar 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property conveniently located to all the museums, shopping and restaurants. Staff was helpful and friendly. Garden suite was spacious, quiet and private. We stayed at this hotel 10 years ago and was not disappointed 10 years later.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great stay The Pavilions Amsterdam, The Torens. The staff was super friendly and helpful from the moment I arrived, which made the whole experience really enjoyable. Love the recommendations for the restaurants nearby. I’ve got to give a special shoutout to Kevin at the Bar — he was awesome! Super friendly, easy to talk to, and really made everyone at the bar feel welcome. You can tell he genuinely enjoys what he does, and it definitely adds to the overall vibe of the place. Highly recommend this place if planning to visit Amsterdam.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing would stay again
Stayed 4 nights in Mar 2025

8/10 Good

Antonio, Zürich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Unusual “antic” furniture in the room, modern bathroom. Good breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 3 nights in Feb 2025

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time and the staff was absolutely incredible. Entire property was awesome and the room service was delicious. Close to everything you need!
Stayed 2 nights in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay while I'm Amsterdam

Great location and very friendly and knowledgeable staff. Located near town center but not so close to be noisy. Room was small and cramped, but bathroom was all new.
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a wonderful bed , a great canal view and it was a bonus that the water/ drinks in the room were included . The breakfast ( extra cost ) had a nice selection of menu items .
Stayed 2 nights in Jan 2025

6/10 Okay

Carmine, Duxford

Traveled with family
Disliked: Staff & service
Great location. Understaffed, not great service. Keep searching.
Stayed 2 nights in Jan 2025

2/10 Terrible

Diane, Simpsonville

Stayed 2 nights in Dec 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a visit to Amsterdam. Many good local dining options nearby.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos, Union

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. right next to Anne Frank house.
Stayed 6 nights in Aug 2024

8/10 Good

Robert A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff. Room was detached from main hotel
Stayed 4 nights in Nov 2024