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Swissôtel Amsterdam

4.5 star property

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Photo gallery for Swissôtel Amsterdam

Junior Suite, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Bar (on property)
Reception
Front of property
Suite, 1 King Bed, City View | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$208
includes taxes & fees
Feb 4 - Feb 5

Explore the area

View in a map
Damrak 96, Amsterdam, 1012 LP
  • Place, Dam Square
    ‪2 min walk‬
  • Place, Madame Tussauds
    ‪2 min walk‬
  • Place, Anne Frank House
    ‪9 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Swiss, Room, 1 Double Bed

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 1 Double Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, City View

Signature Suite, 1 King Bed with Sofa bed, City View | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Swissôtel Amsterdam

4.5-star hotel in Amsterdam City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Swissôtel Amsterdam offers 114 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. A pillow menu is available. Televisions come with digital channels. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Swissôtel Amsterdam is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Swissôtel Amsterdam has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 55 per day; reservations required; discounts available
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23.50 for adults and EUR 11.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.50 for adults and EUR 11.75 for children
  • Nearby parking fee: EUR 55 per day (984 ft away)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children over 5 years when use is made of the bedding.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Swissôtel Amsterdam
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Swissôtel Hotel Amsterdam
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Amsterdam
Swissôtel Amsterdam Hotel Amsterdam

Swissôtel Amsterdam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Only negative was i found the mattress too soft (old?) for me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and Easily walkable to multiple interests including the train.
Stayed 1 night in Sep 2025

10/10 Excellent

fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were super clean
Stayed 4 nights in Sep 2025

8/10 Good

Howard

Traveled with partner
Liked: Amenities
Beds very comfy except for mattress sliding off all the time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 3 nights in Sep 2025

6/10 Okay

Orhan

Liked: Staff & service
I stayed at the Swissôtel in Istanbul several years ago and was truly impressed—it was a stunning property with exceptional ambiance and amenities. Naturally, I expected a similar experience at the Swissôtel Amsterdam. Unfortunately, it fell short in several key areas. The hotel itself is quite small, and the restaurant and breakfast offerings lacked warmth and appeal. The overall atmosphere simply didn’t match the elegance or comfort I had come to associate with the brand. It’s not even comparable. That said, I want to acknowledge the staff—they were genuinely wonderful and did their best to make our stay pleasant. Still, I left feeling disappointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good

The shower was small and needed to be redone. The mattress was very saggy. The staff was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay in Amsterdam

Stayed 1 night in Sep 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location and the hotel staff is amazing and accommodating. We enjoyed the hotel restaurant, the food was better than any we had while in Amsterdam. I would recommend the hotel to all family and friends who visit Amsterdam.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alain

Traveled with partner
Liked: Staff & service, amenities
Excellent service from the whole staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right in the center of Amsterdam. Lots of nearby places to eat and see. Wish that the rooms had USB ports to make it easier to charge devices.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel & excellent location
Stayed 4 nights in Sep 2025

8/10 Good

Manuela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the property couldn't be better. Easy walk to the Train Station as well as all the City Center attractions. Staff at front desk extremely friendly and helpful Upon our arrival they help us set up a canal tour (and had a discount code for us to use) and answered many questions regarding places to go and see and do and eat. Room was clean and bed was very comfortable. Shower was great by European standards and enough closet space for a 1 week stay. I would definitely stay here next time we visit Amsterdam.
Stayed 3 nights in Sep 2025

4/10 Poor

Lilia

Traveled with family
Disliked: Property conditions & facilities
Old outdated hotel near Dsm square, which is very crowded, noisy, very touristy
Stayed 8 nights in Sep 2025

2/10 Terrible

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman at the front desk went way beyond our expectation in getting us into our room early. Or flight arrived in Amsterdam at 6 am. We had anticipated a nap during our 7 hr flight but this did not happen. The hotel held our luggage while we walked a while and had breakfast. We really appreciated getting into our room early to sleep. Next time we travel we will book a room for our early morning arrival and not count on the kindness of strangers. We are greatful as this allowed us to be refreshed for our sight-seeing schedule. We loved the hotel location!
Stayed 1 night in Aug 2025

10/10 Excellent

Suresh, Kendall Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for restaurants and shopping. Very good breakfast buffet.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

The staff was amazing, especially Murium, she was extremely helpful and knowledgeable. Beautiful hotel would stay there again. Clean and excellent location!
Stayed 5 nights in Aug 2025

4/10 Poor

Betina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in bad conditions There was no light in the closet area The bathroom sink was peeled Frint desk employees super noice and good location The rest is not worth for 4 stars
Stayed 4 nights in Sep 2025